Industry News

Kansas City, Mo. – HomeServiceChats, a leading professional web chat provider for home service businesses, has announced an integration with Facebook and Google Messenger, allowing timelier communication between HomeServiceChats’ clients and their customers. “Customers are continuing to engage with home service companies via Facebook and Google at an increasing rate,” said Trevor Flannigan, COO for HomeServiceChats Read More

Kansas City, Mo. – HomeServiceChats, a leading professional web chat provider for home service businesses, has announced an integration with Facebook and Google Messenger, allowing timelier communication between HomeServiceChats’ clients and their customers.

“Customers are continuing to engage with home service companies via Facebook and Google at an increasing rate,” said Trevor Flannigan, COO for HomeServiceChats. “The importance of timely responses on these services is increasingly critical for new business, with Facebook even rating businesses on their response time and offering badges to top performers. The integration will bolster our clients’ abilities to field incoming service requests from customers, respond to valuable customer feedback and process employment inquires that come through Facebook and Google’s messenger services.”

When a message is sent to a home service company’s Facebook or Google account, it is immediately connected to the same HomeServiceChats team that already handles their live website chat.

“We already provide 24-hour, live website chat services, so integrating with our clients’ Facebook and Google messaging was a logical and inevitable evolution for us,” Flannigan said. “We look forward to helping our clients better engage with their customers and future employees, and we are excited to see the difference it makes in boosting their bottom line.”

A new report from the Brookings Institution provides a detailed and data-driven look at careers in the water sector, finding that while there are looming shortages and a need for diversity in the workforce, water jobs are a tremendous economic opportunity for the American worker. The Water Environment Federation encourages its members to closely review Renewing Read More

A new report from the Brookings Institution provides a detailed and data-driven look at careers in the water sector, finding that while there are looming shortages and a need for diversity in the workforce, water jobs are a tremendous economic opportunity for the American worker.

The Water Environment Federation encourages its members to closely review Renewing the Water Workforce: Improving water infrastructure and creating a pipeline to opportunity, which was released June 14.

“The report reveals the sizable economic opportunity offered by water jobs, including the variety of occupations found across the country, the equitable wages paid, the lower educational barriers to entry, and the need for more diverse, young talent,” write authors Joe Kane and Adie Tomer of the Brookings Institution.

Kane and Tomer examined occupational employment data and made several key findings:

  • In 2016, nearly 1.7 million workers were directly involved in designing, constructing, operating, and governing U.S. water infrastructure, spanning a variety of industries and regions.
  • Water occupations not only tend to pay more on average compared to all occupations nationally, but also pay up to 50 percent more to workers at lower ends of the income scale.
  • Most water workers have less formal education, including 53 percent having a high school diploma or less. Instead, they require more extensive on-the-job training and familiarity with a variety of tools and technologies.
  • Water workers tend to be older and lack gender and racial diversity in certain occupations; in 2016, nearly 85 percent of them were male and two-thirds were white, pointing to a need for younger, more diverse talent.

“While the Water Environment Federation and our colleagues across the water sector have long been aware of the challenges and opportunities of our workforce, we are grateful that the Brookings Institution produced this timely, detailed report that contains fresh data,” said Eileen O’Neill, WEF Executive Director. “It is imperative on all of us to examine the findings and accelerate our efforts to ensure a sustainable and talented water workforce.”

This spring WEF nationally launched a jobs program that provides training and certification in the field of green infrastructure. The National Green Infrastructure Certification Program (NGICP) establishes national requirements for working on green infrastructure projects, promotes a skilled green workforce, streamlines the process of connecting qualified talent to in-demand jobs, and supports community-based job creation in U.S. cities. NGICP is working with local organizations to expand the program nationally, including partnering with community colleges and STEM high schools to incorporate the curriculum into educational institutions and member associations to engage existing infrastructure workers. NGICP is also partnering with workforce development organizations to engage many of the chronically un- and under-employed in urban areas across the country.

WEF also maintains the Job Bank, continually updated site with new employment listings for careers in wastewater, including water and wastewater management, operations, consulting engineering, and other career paths in water quality. Visit the Job Bank.

To read the Brookings report visit: https://brook.gs/2HCBFdj

REHAU announces a series of commercial plumbing and heating seminars to be offered as Lunch and Learns upon request to industry professionals throughout the US and Canada. The 1-hour seminars provide an introduction to design and installation of PEXa piping in plumbing, radiant cooling, radiant heating, geothermal and snow and ice melting applications. “We’re pleased Read More

REHAU announces a series of commercial plumbing and heating seminars to be offered as Lunch and Learns upon request to industry professionals throughout the US and Canada. The 1-hour seminars provide an introduction to design and installation of PEXa piping in plumbing, radiant cooling, radiant heating, geothermal and snow and ice melting applications.

“We’re pleased to offer this series of seminars specifically tailored to the needs of specifiers, designers and installers working on commercial and multi-family building projects,” said Max Rohr, manager of REHAU Academy. “Learning about the latest PEX-based plumbing and hydronic heating technologies will not only help these professionals meet their education requirements but may also bring benefits to their next project.”

Seminars are delivered at offices of engineers, design-build companies and commercial contractors by REHAU application experts and can be presented individually or combined into a multi-topic program. Professionals who complete the seminars receive an emailed Certificate of Completion.

  • PEXa Plumbing Systems – This 1-hour seminar explains the material advantages of PEXa crosslinked polyethylene plumbing pipes, discusses how installation differs from rigid piping systems and provides details regarding engineering and code approvals.
  • Principles of Radiant Cooling – Using engineering information and case studies, this 1-hour seminar introduces radiant cooling as a technology for reducing operating costs and lowering carbon footprints while increasing occupant comfort in commercial applications.
  • Radiant Heating Advantages and Applications – After explaining the types of radiant heating systems, this 1-hour seminar delves into the advantages of radiant heating and concludes with typical applications.
  • Geothermal Piping Technology – This 1-hour seminar explains the role of a ground loop heat exchanger, explores the capabilities and limitations of the two most common geothermal piping materials and compares three common manifold concepts for geothermal systems.
  • Snow and Ice Melting Installation – In addition to addressing time-saving techniques for installing snow and ice melting (SIM) systems with concrete, asphalt and paver surfaces, this 1-hour seminar provides an overview of SIM electronic controls.

To request one or more of the above REHAU Academy commercial mechanical and plumbing seminars to be held at your location, visit http://www.rehau.com/commercial.

In addition to in-person seminars, REHAU is an AIA/CES Approved Provider of online continuing education content for the plumbing and hydronic heating industry. Online courses are registered with AIA/CES and other accreditation bodies for 1 LU (learning unit) and most qualify as AIA HSW (health, safety and welfare) content. Professionals who complete the courses receive a Certificate of Completion and credits are reported to AIA. For more information, visit http://www.na.rehau.com/ceu.

For additional information, contact REHAU, 1501 Edwards Ferry Rd., N.E., Leesburg, Va., 20176. Phone: 1.800.247.9445. Fax: 1.800.627.3428. E-mail: rehau.mailbox@rehau.com. Web site: http://www.na.rehau.com/academy.

REHAU delivers “Unlimited Polymer Solutions,” and is the premium worldwide brand for polymer-based innovations and systems in construction, automotive and industry. The company generates continuous growth through its expertise and innovative capabilities in materials development, systems design and surface technology. Approximately 20,000 employees at more than 170 locations around the world ensure success of the independent, privately held company.

Franklin Park, Ill. — Recognized for his longstanding contributions to the industry, the Plumbing Contractors Association (PCA) inducted Sloan Executive Chairman, Charles (Chuck) S. Allen, into the Chicago Area Plumbing Industry Hall of Fame at a gala held on January 26, 2018. A third generation descendant of William Elvis Sloan, Allen joins the company’s founder Read More

Franklin Park, Ill. — Recognized for his longstanding contributions to the industry, the Plumbing Contractors Association (PCA) inducted Sloan Executive Chairman, Charles (Chuck) S. Allen, into the Chicago Area Plumbing Industry Hall of Fame at a gala held on January 26, 2018.

A third generation descendant of William Elvis Sloan, Allen joins the company’s founder on the distinguished list of hall of fame awardees, after a career devoted to the global manufacturing of smart, sustainable commercial plumbing products.

“On behalf of the entire company, I am so honored to join the elite fraternity of accomplished professionals in the Plumbing Contractors Association Hall of Fame,” said Allen. “And on a personal level, to stand alongside William Elvis Sloan on that list is all the more gratifying. I could not have achieved this accolade without the help of those before me and all the bright minds walking the halls at Sloan today.”

Allen started his Sloan career in 1972 on the shop floor running machines. After earning an MBA from Dartmouth’s Tuck School of Business, he returned to the company as a sales representative in New York, working directly with wholesalers and contractors. For years, he applied his talents in the sales and marketing departments and was instrumental in Sloan’s partnership with the Plumbing-Heating-Cooling Contractors Association (PHCC) and Mechanical Contractors Association of America (MCAA). He served as president and CEO of Sloan from 1977 to 2008.

From l to r: Graham Allen, Charles S. Allen, Jim Allen and Kirk Allen.

He assumed the title of executive chairman in 2008. While his three sons—Kirk, Jim and Graham—currently serve as co-president and CEO, Allen has remained an integral part of the company, contributing and helping to define Sloan’s strategic direction.

Under Allen’s guidance, Sloan has become a global brand synonymous with innovative, smart, sustainable and water efficient products. He was a pioneer who ushered in electronic plumbing technology such as battery operated sensor flushometers and faucets, at a time when manual flushometers and faucets were the industry norm. Chuck’s vision and persistence regarding electronic sensor technology heralded a whole new industry segment, that today is embraced by plumbing manufactures, contractors and end users.

“Water Connects Us® is more than just Sloan’s tagline,” Allen said. “Every day, around the world, Sloan products connect the systems that manage our planet’s most precious resource. We want to preserve the environment and continue to be the global leader for smart, sustainable restroom solutions that are as beautiful as they are innovative. We strive to elevate the total commercial restroom experience.”

Jones Stephens, a World and Main Company, announced today that Shane Roden has joined the team as a Plumbing Product Manager.   Shane will focus on new product initiatives in key categories. Shane brings 25 years of experience in product management, sales management, and engineering previously working for JPW Industries.  Shane has undergraduate degrees in Industrial Read More

Jones Stephens, a World and Main Company, announced today that Shane Roden has joined the team as a Plumbing Product Manager.   Shane will focus on new product initiatives in key categories.

Shane brings 25 years of experience in product management, sales management, and engineering previously working for JPW Industries.  Shane has undergraduate degrees in Industrial Engineering and Marketing along with a MBA from the University of Alabama at Birmingham.

Shane will be based at Jones Stephens’ Moody, Alabama headquarters.

About Jones Stephens

Jones Stephens is a premier master distributor of plumbing specialty products with a well-established brand name in the industry. With 18,000 SKUs within 14 product categories, Jones Stephens provides the broadest and deepest selection of innovative, hard-to-find specialty and common plumbing products. Primarily servicing the commercial and industrial market, Jones Stephens continues to develop and add superior products to help maximize the competitive position of its wholesale customer partners. Jones Stephens is headquartered in Moody, Alabama, with additional distribution centers in Pottsville, Pennsylvania, and Valencia, California. Jones Stephens’ competencies, along with their extensive product offering, allow them to say with confidence, “We Got It”.  For more information, please visit http://www.jonesstephens.com.