Business Development Resources (BDR)

The latest offering from BDR, the training and business coaching authority, connects industry teams with resources for maximizing opportunities in their market  Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces the launch of BDR U+, a flexible training voucher program that allows businesses of all sizes to unlock their team’s Read more

The latest offering from BDR, the training and business coaching authority, connects industry teams with resources for maximizing opportunities in their market 

Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces the launch of BDR U+, a flexible training voucher program that allows businesses of all sizes to unlock their team’s potential and maximize opportunities in their market.

Business Development Resources (BDR) announces the launch of a flexible training voucher program that allows businesses of all sizes to unlock their team’s potential and maximize opportunities in their market.

An extension of the BDR University program, which has provided training to thousands of contractors across North America over the last decade, BDR U+ is an annual voucher-based service that allows business owners and managers to tap into BDR’s industry-leading knowledge base while locking in training for their team at the best rate possible.

“In a rapidly changing and evolving industry, staying ahead isn’t a luxury,” said Matt MacArthur, Sr. Vice President of Training and Marketing at BDR. “Every company has areas to focus on that will help them remain leaders in their market, from securing more jobs, improving efficiency, retaining team members, and consistently delivering high-quality service and products for your customers. With BDR U+, companies can leverage training to keep their teams informed and equipped to stay ahead of the competition, all while managing the investment costs of an ongoing training program.”

Classes in the BDR U+ catalog feature training for the entire team, including owners and managers, dispatchers, technicians, home comfort specialists, customer care coordinators and more. The diversity and flexibility of BDR U+ courses allow team members to choose training sessions that best align with their schedules and the company’s business needs.

BDR U+ is available in three packages to meet the needs of every business size and stage, from companies introducing their first training program to larger businesses enhancing a proven training system.

For more information about BDR U+, visit https://www.bdrco.com/bdr-university-plus/.

The premier business training and coaching provider for the HVAC industry introduces its Emerging Business Academy program to guide motivated small business owners toward sustainable growth and increased profitability in 2024 Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, introduces its Emerging Business Academy, a streamlined version of its Read more

The premier business training and coaching provider for the HVAC industry introduces its Emerging Business Academy program to guide motivated small business owners toward sustainable growth and increased profitability in 2024

Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, introduces its Emerging Business Academy, a streamlined version of its flagship coaching program tailored to the unique needs of growing small businesses.

Business Development Resources (BDR) introduces its Emerging Business Academy, a streamlined version of its flagship coaching program that guides motivated small business owners to put specific foundational systems and processes into place to reach revenues of $1 million and beyond.

BDR’s Emerging Business Academy, designed for businesses with four people or fewer, guides motivated owners to put specific foundational systems and processes into place to reach revenues of $1 million and beyond.

“With our Emerging Business Academy, the goal is to introduce small business owners to the process of structuring their business to grow and be successful long-term,” said Kim Archer, President of BDR. “For over 20 years, our Profit Coach program has provided insights to help owners shift from a tactical role to a strategic one. We’re taking that same proven system and customizing it specifically for smaller businesses looking to take their first steps in driving profit and growth.”

Emerging Business Academy’s year-long series of 48 weekly sessions starts on Jan. 17. Each 60-minute session features 30-40 minutes of instruction followed by 20-30 minutes of discussion and follow-up. As the sessions progress, participants discover BDR’s core best practices and work with their coach to construct a business plan supporting increased profitability and growth to scale.

Participants in Emerging Business Academy build a foundation for their company to succeed and grow through insights of million-dollar business owners, focusing on actionable steps in areas such as:

  • Proper pricing and job-costing
  • Sales and estimation practices
  • Building effective marketing programs
  • The power of accessories and maintenance agreements
  • Timely billing and collections
  • Successfully managing and leveraging your team
  • Delegation and performance accountability

Along with the weekly live sessions, the Emerging Business Academy also includes access to BDR’s industry-leading training program, with the ability to choose four different 3-Hour Power-Up courses throughout the year.

“BDR has worked with thousands of contractors over the last 25 years, and our Profit Coach program has helped business owners across the country go from the $1 million wall to $50 million and beyond,” said Bruce Wiseman, CEO and founder of BDR. “With BDR’s Emerging Business Academy, we now have the full range of resources available to support contractors at every level in building a successful and profitable home service business.”

Find out more about BDR’s Emerging Business Academy or register at https://www.bdrco.com/emerging-business-academy/.

The premier business training and coaching provider for the HVAC industry announces the return of the ongoing development program for distribution, designed to enhance territory sales and strategic growth Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program Read more

The premier business training and coaching provider for the HVAC industry announces the return of the ongoing development program for distribution, designed to enhance territory sales and strategic growth

Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program for territory managers and distribution sales team members that focuses on developing sales skills, leadership agility and a strategic vision for territory growth.

Business Development Resources (BDR) announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program for territory managers and distribution sales team members that focuses on developing sales skills, leadership agility and a strategic vision for territory growth.

Trailblazer Sales Academy features four live virtual workshops from January through May to help participants start the 2024 year strong in essential areas for HVAC territory managers and outside sales representatives. These four-hour training sessions provide participants with the opportunity to learn the best practices of top-performing territory managers, with topics including:

  • Jan. 4: Drive sales and help dealers win in the first quarter
  • Feb. 13: Build your strategic sales call process
  • April 2: Find the right dealer through targeted prospecting
  • May 23: Help dealers install more jobs through labor leverage

“Trailblazer Sales Academy is an opportunity for territory managers to forge a sales path and reap the rewards of their dream territory,” said Sr. Vice President of Training and Marketing Matt MacArthur. “The program empowers members to enhance their business acumen and build a plan while developing their skills in key areas. At the end of the training, participants can implement new processes to drive immediate growth and long-term strategies for taking ownership of their sales areas.”

The academy also includes targeted podcasts and self-paced courses to help participants continue to develop their skills and make the most of the program.

Membership in Trailblazer Sales Academy is limited to just 50 participants in 2024. Discover more and register at https://www.bdrco.com/trailblazer-academy/.

The leading provider of coaching and training for HVAC, plumbing, and electrical contractors helps businesses transform the future of their company through proper field service software setup and configuration. Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces a new solution to help industry Read more

The leading provider of coaching and training for HVAC, plumbing, and electrical contractors helps businesses transform the future of their company through proper field service software setup and configuration.

Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces a new solution to help industry business owners optimize their field service management software and get data and insights that drive long-term profit and growth.

BDR’s Field Service Software Integration assists contractors in streamlining their existing service management software settings and integrations, equipping them and their teams with a proven system that boosts productivity and overall efficiency.

BDR announces a new solution to help HVAC, plumbing, and electrical business owners optimize their field service management software.

“We’re helping our customers get maximum performance and value from their field service software,” said Kim Archer, President of BDR. “Field service software can be a powerful tool, but dialing in its wide range of functionality is critical. Business owners have the most accurate view of their company’s financial health and can make informed decisions that enhance growth and profitability.”

BDR’s Field Service Software Integration provides access to an experienced software integration expert who can help contractors identify and implement the ideal configuration for their team, including:

  • Reconciling between their field service software and accounting software
  • Price book account mapping
  • Membership program structure
  • Matching business units and departments

“With our Field Service Software Integration, business owners can be confident they’re seeing clear, up-to-date financial and accounting data,” Archer said. “We hear from many customers that they don’t know if their software is giving them the right information. We want to give them tools that ensure their businesses head in the right direction.”

For more information about BDR’s Field Service Software Integration, visit https://www.bdrco.com/bdr-service-software-integration/.

The new course is part of the Counter Intelligence training series, designed to provide distributor employees with knowledge and skills to grow sales and build strong customer relationships Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces HVAC 101 for the Counter, a new live virtual course Read more

The new course is part of the Counter Intelligence training series, designed to provide distributor employees with knowledge and skills to grow sales and build strong customer relationships

Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces HVAC 101 for the Counter, a new live virtual course series that empowers HVAC distributor counter teams with essential knowledge to improve customer service, efficiency, and revenue generation.

“Your parts counter team must have a foundational understanding of the products you sell and how they work,” said Matt MacArthur, BDR’s Director of Training. “This allows them to deliver a higher level of customer service and efficiency, which leads to increased average tickets and greater customer satisfaction and loyalty.”

BDR announces HVAC 101 for the Counter, a new live virtual course series that empowers HVAC distributor counter teams with essential knowledge to improve customer service, efficiency, and revenue generation.

HVAC 101 for the Counter, scheduled for three sessions in October and November, gives attendees an overview of different types of HVAC equipment and their components, including gas furnaces, heat pumps, air conditioners, and ductless units. In the sessions, attendees will learn why it’s important to know HVAC systems and their components and how they work and operate, the different components and accessories available for each type of system, and communication skills for interacting with customers at the counter.

HVAC 101 for the Counter is presented in three two-hour sessions so teams can train without being pulled off the counter for an entire day. The sessions include:

  • Gas furnaces, components, and accessories (Oct. 12)
  • Heat pump and air conditioner components and accessories (Oct. 26)
  • Ductless heat pumps, components, and accessories (Nov. 9)

HVAC 101 for the Counter is part of the ongoing Counter Intelligence training series, designed to provide distribution parts counter and inside sales employees with the knowledge and skills they need to succeed by growing sales and building stronger customer relationships.

To learn more about BDR’s HVAC 101 for the Counter training course, visit https://www.bdrco.com/event/counter-intelligence-hvac-101-for-the-counter/.