Homeowners, located in the heart of Illinois, moved into their house in May 2020. It was a new build that had sat as a community showcase home since being built in 2016. But there was one problem, in particular, the homeowners wrestled with on a daily basis. The 50-gallon tank water heater in the home furnished water for a 3,500-sq.-ft home, yet more importantly, could not provide enough hot water to fill up the wife’s 120-gallon soaker tub.
The couple began researching tankless water heaters with a vengeance. Through much research and discussions, the search led to a Rinnai SENSEI™ RXP199iN condensing tankless water heater, a sleek and efficient alternative to the tank we had endured for years. The idea of endless hot water was tantalizing, but what truly sealed the deal was its energy efficiency. Unlike traditional water heaters that constantly keep a tank of water hot, the Rinnai system only heats water as needed. The environmental and financial savings were undeniable.
Early this fall, the homeowners hired a local team at Lanz Plumbing, who is a Rinnai Pro installer, to do the installation. Watching them work, they felt like they were witnessing the future unfold in their home. They removed the tank and installed the compact Rinnai Sensei unit on the wall in our basement utility room. It didn’t look like one of the really cool boiler or tankless projects they typically see on social media, but its size alone was a revelation—they gained an entire corner of usable space.
The first time the couple turned on the shower in the main upstairs bathroom after the installation was another revelation. The water flowed hot within seconds, steady and unrelenting. No longer did they need to wait up to a minute to get the hot water to the main bathroom. They tested its endurance by running multiple faucets, the washing machine, and even the dishwasher simultaneously. Not a flicker of cold interrupted the flow of hot water. It was as if they had discovered a hidden luxury they hadn’t realized they were missing.
Beyond the convenience, the homeowners have started to notice the savings. The energy bill over the past two months, which had always spiked during the colder months, was noticeably lower. And as someone who takes pride in being environmentally conscious, the homeowner felt a sense of accomplishment knowing he was reducing his carbon footprint.
But the true moment of validation came the first weekend after installation. The wife, notorious for taking marathon showers and two-hour soaks, was finally able to enjoy a soak in 100-gallons of steamy hot water. They marveled at the endless hot water.
The Rinnai tankless water heater didn’t just upgrade the home; it transformed the couple’s daily routine and provided peace of mind. They no longer worry about running out of hot water or wasting energy. It was more than just a purchase—it was an investment in comfort, efficiency, and a better quality of life.
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