Industry News

Nicole Harvey, a mechanical engineer at the Pacific Northwest National Lab, will be presenting an insightful Coffee with Caleffi™ webinar, focusing on ground source heat pumps (GSHPs) and their application in military and government facilities. Nicole will share her expertise on GSHPs and their energy-saving potential, detailed in U.S. Army base and General Services Administration Read more

Nicole Harvey, a mechanical engineer at the Pacific Northwest National Lab, will be presenting an insightful Coffee with Caleffi™ webinar, focusing on ground source heat pumps (GSHPs) and their application in military and government facilities. Nicole will share her expertise on GSHPs and their energy-saving potential, detailed in U.S. Army base and General Services Administration (GSA) facility case studies.

→ How do GSHPs improve energy efficiency in government buildings?
→ What is the impact of combining GSHPs with solar thermal systems?
→ How does the Army Climate Strategy influence GSHP adoption?
→ What lessons have been learned from current GSHP installations?
→ How can these findings apply to similar facilities looking to improve energy and water efficiency?

Coffee with Caleffi, HVAC, heat pumps, heating and cooling, Nicole Harvey, mechanical engineer, Pacific Northwest National Lab

In this session, Nicole will dive into a unique project involving an open-loop GSHP system combined with solar thermal panels for space heating and domestic hot water in Bozeman, Montana. She will discuss energy consumption, water efficiency, performance metrics, and cost savings. She will also discuss a wide scope of these GSHP projects, including regulatory drivers. Join to hear about her challenges and successes along the way.

Nicole specializes in ground source heat pumps and hydronic HVAC systems. With over 5 years of experience, she focuses on energy and resiliency planning for the GSA and the Army, conducting site evaluations and recommendations to optimize energy and water use.

Register here: https://register.gotowebinar.com/register/5933163098707566935?source=evite1

Ribbon Cutting Event Celebrates Donation of Best-in-Class Rheem Heating and Cooling Systems to Help Train the Next Generation of Tradespeople Design Air, Milwaukee based HVAC distributor, in partnership with Rheem®, the Atlanta-based manufacturer of HVAC and water heating products, recently donated $100,000 of state-of-the-art heating and cooling systems to Milwaukee Area Technical College (MATC). On Tuesday, Dec. 3 Read more

Ribbon Cutting Event Celebrates Donation of Best-in-Class Rheem Heating and Cooling Systems to Help Train the Next Generation of Tradespeople

Design Air, Milwaukee based HVAC distributor, in partnership with Rheem®the Atlanta-based manufacturer of HVAC and water heating productsrecently donated $100,000 of state-of-the-art heating and cooling systems to Milwaukee Area Technical College (MATC). On Tuesday, Dec. 3, MATC faculty and students, along with representatives from Design Air, Rheem and Capital Heating, Cooling and Electric, the installation partner, gathered to commemorate the donation and the impact the equipment will have when training Wisconsin’s skilled trade community.

“Today, we are honored to support the next gneration of Milwaukee’s skilled tradespeople to help them learn and grow,” said Jeremy Wiernasz, president of Design Air. “Design Air’s donation of Rheem’s top-tier products further reinforces our commitment to providing the trades in Wisconsin with the best educational resources available.”

Students in MATC’s HVAC/R Refrigeration, Air Conditioning and Heating Service Technician program joined a ribbon-cutting ceremony and equipment demonstration at the college’s Oak Creek campus. Notable attendees included:

  • Laura Bray, vice president, college advancement and external communications, MATC, and executive director, MATC Foundation Inc.
  • Jeremy Wiernasz, president, Design Air
  • Jason Fox, owner, Capital Heating, Cooling and Electric
  • Dr. Phillip King, executive vice president, student success, MATC
  • Dr. Doni Bartley, HVAC/R instructor and department chair, MATC

“Like MATC, Rheem is deeply committed to investing in the next generation of skilled trade technicians. It is more important now than ever to find and attract new talent to address the current shortage facing our country,” said Jose De La Portilla, senior manager of education and training at Rheem. “High-quality training is essential for developing a pipeline of skilled technicians who are not only expertly trained but also well-informed about the rewarding career opportunities available to them.”

The six donated Rheem units are heat pumps, coupled with high efficiency gas-filled furnaces, ensuring students are learning on the newest electrification technology available. Capital Heating, Cooling and Electric, a Menomonee Falls, Wisc. based contractor, provided installation, labor and additional materials to complete the transaction. Additionally, the HVAC installation was supervised by a MATC graduate.

“I take great pride that an MATC graduate supervised the installation of these units,” said Dr. Doni Bartley, HVAC/R instructor and department chair, MATC. “It’s a testament that the instruction students are receiving will result in careers where they earn family-sustaining wages. This is a proud moment.”

For additional information on Rheem, visit www.rheem.com.

Trusted manufacturer’s $50,000 donation will help scale training opportunities and grow next generation of plumbing and HVACR technicians Bradford White Corporation, an industry-leading manufacturer of water heaters, boilers and storage tanks, is partnering with Pennsylvania’s Energy Coordinating Agency (ECA) for the third consecutive year to expand training on heat pump technology to meet future marketplace demands. Already a Read more

Trusted manufacturer’s $50,000 donation will help scale training opportunities and grow next generation of plumbing and HVACR technicians

Bradford White Corporation, an industry-leading manufacturer of water heaters, boilers and storage tanks, is partnering with Pennsylvania’s Energy Coordinating Agency (ECA) for the third consecutive year to expand training on heat pump technology to meet future marketplace demands.

Already a supporter of ECA’s heat pump water heater installation and maintenance training program, the $50,000 grant from Bradford White’s Industry Forward® charitable giving program will allow ECA to further scale its high-impact Internship Program for HVACR heat pump trainees. The program, which launched in 2024, has 15 interns going through the program this year, installing nine AeroTherm® Energy Star® certified heat pump water heaters to date, with ten more installations planned by year’s end.

ECA hopes to accommodate 45 students in its internship program in 2025.

“We are thrilled to continue our partnership with ECA because our goals are so closely aligned, and each student that goes through the program is helping to build the next generation of plumbing and HVACR technicians,” said Rebecca Owens, senior communications manager for Bradford White. “We created Industry Forward® to build awareness for the skilled trades and support workforce development and training programs that are educating younger generations about the career opportunities that lie within the skilled trades, manufacturing and distribution. Organizations like ECA are the perfect vessel to help us further that goal.”

Bradford White Corporation began its partnership with ECA in 2022 when it provided a $30,000 grant and a donation of ten 65-gallon AeroTherm® heat pump water heaters to the organization. Two units were installed in ECA’s heat pump training lab while the remaining eight went to qualifying families through the Philadelphia Water Heater Emergency Fund.

“ECA is proud to continue our partnership with Bradford White Corporation,” said Steve Luxton, CEO and executive director for ECA. “Training programs like the one offered at ECA are so important when it comes to developing future tradespeople and creating better, energy-efficient solutions for our communities. Our students are learning a valuable skill for meaningful employment, but they’re also gaining confidence and learning the importance of giving back. We’re setting them up for success, and I am excited to see the program evolve and grow because of corporate partners like Bradford White.”

For more information about Bradford White Corporation, visit www.bradfordwhitecorporation.com.

For more information about ECA, visit www.ecasavesenergy.org.

Upcoming courses will give contractors insights and best practices to succeed in an increasingly competitive market. Seattle—Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces its upcoming lineup of virtual contractor training courses to help enhance home service business growth in the coming Read more

Upcoming courses will give contractors insights and best practices to succeed in an increasingly competitive market.

Seattle—Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces its upcoming lineup of virtual contractor training courses to help enhance home service business growth in the coming winter season.

BDR, Business Development Research, service training, training, plumbing, home services, HVAC, electrical, construction

These sessions cover a wide array of essential topics, offering actionable insights and strategies to drive profitability, improve customer relations, and streamline operations. “The home services market is becoming more competitive every year,” said Matt MacArthur, Sr. Vice President of Training at BDR. “For that reason, we’re offering a full slate of educational courses to help contractors close out 2024 strong and start 2025 on the right foot.”

With 10+ virtual training events over the next four months, BDR provides contractors access to a wide range of information vital to the growth and success of their business. Topics in these upcoming trainings cover all areas of a contractor’s business, including:

  • Mastering Productivity: Strategies for Prioritization, Time Management, & Delegation (December 18, 2024)
    This power-packed class offers practical tools and resources for improving productivity to help attendees gain control over their day and allow them to be more effective in their lives and job roles.
  • The Home Service Blueprint: 5 Core Pillars for Building Your Dream Business (January 9, 2025)
    In this one-day intensive workshop, business owners and managers will learn five foundational strategies to increase profitability and success and immediately enhance their HVAC and plumbing business.
  • Top Gun Technician Excellence: Beyond Diagnostics (January 30-31, 2025)
    In this session, service technicians learn the soft skills to perform their jobs better, driving customer satisfaction, sales leads, and referrals through a defined service delivery procedure.
  • Customer Experience University (February 6-7, 2025)
    This course teaches sales and install coordinators a structured retail process to help build long-lasting customer relationships, close more appointments, and position the company for referrals.

“The way the home service industry operates has changed dramatically over the last decade,” MacArthur said. “In order to remain competitive, contractors must adapt to increased consumer expectations. From office management to improving point-of-sale opportunities, these training courses can help position business owners for growth and expansion as the market changes.”

For more information about BDR’s upcoming contractor training schedule, visit https://www.bdrco.com/upcoming-bdr-events/.

The long-standing collaboration strengthens integration services, simplifying tasks and improving service  XOi, a leading provider of technician-focused technology solutions for commercial and residential field service companies, announces new Davisware integration updates to further enhance field-to-office coordination, boost technician efficiency and empower contractors to deliver superior customer service to their clients. Since 2019, the XOi and Davisware partnership Read more

The long-standing collaboration strengthens integration services, simplifying tasks and improving service

 XOi, a leading provider of technician-focused technology solutions for commercial and residential field service companies, announces new Davisware integration updates to further enhance field-to-office coordination, boost technician efficiency and empower contractors to deliver superior customer service to their clients.

Since 2019, the XOi and Davisware partnership has provided streamlined customer relationship management services to enhance job-site efficiency and service delivery for industry professionals. The companies proudly announce solution updates that offer a comprehensive user experience to make coordination between field and office manageable and transparent for each stakeholder. Combining XOi and Davisware gives service teams a competitive advantage in data collection and utilization. This provides new revenue streams and exceptional customer communication on every service call.

“These integration upgrades will allow technicians to focus on problem solving and providing exceptional service” said Aaron Salow, founder and CEO of XOi. “Rather than forcing technicians to spend time on tasks like communication and notation, they can utilize their time more effectively, leading to increased customer satisfaction, repeat business and more revenue. And by providing streamlined information unique to each environment, technicians will receive a custom experience that simplifies their jobs.”

The latest updates provide field technicians with access to synced information between XOi and Davisware order records, job referencing and enhanced field mapping to create a one-stop application for technicians.

“By seamlessly integrating XOi with Davisware, we’re not just enhancing internal workflows with advanced technology; we’re forging a transparent, data-driven link that empowers our customers to cultivate stronger, more trustworthy relationships with their own clients,” said Tasos Angelopoulos, CEO of Davisware. “This integration equips service teams to offer a more intelligent and personalized experience, thanks to the wealth of valuable insights readily accessible to them.”

XOi provides business owners and their teams with the premier tool for managing and leveraging data from current jobs and historical projects. It includes powerful data collection, virtual support and mentoring, and real, actionable insights. For more information about XOi, visit https://xoi.io.