Industry News

For Dedication in Helping Customers and Businesses Save Water

Niagara®, the leader in high-performance, high-technology, water-saving toilets, accepted a 2021 WaterSense Excellence in Promoting WaterSense Labeled Products Award from the U.S. Environmental Protection Agency (EPA) for its dedication to helping customers and businesses save water, even with the challenges presented by the COVID-19 pandemic in 2020. This is the fifth award Niagara has received from the EPA for its water efficiency efforts.

Niagara was recognized for promoting WaterSense and water efficiency throughout 2020, during the WaterSmart Innovations (WSI) Conference and Exposition in Las Vegas, along with 33 other utilities, manufacturers, builders, retailers, and other organizations that partner with WaterSense to promote water-efficient products, homes, and programs.

“We are proud to be a WaterSense partner and have valued this relationship for over a decade,” said Carl Wehmeyer, CEO of Niagara. “Since our founding, Niagara has made water conservation and education around WaterSense and water savings a top property in our product development, sales and communications efforts. Being recognized for this work is a true honor.”

WaterSense, a voluntary partnership program sponsored by EPA, is both a label for water-efficient products and homes and a resource for helping consumers learn ways to save water. Since the program started in 2006, WaterSense labeled products have helped consumers and businesses save 5.3 trillion gallons of water—enough water to supply all households in the United States with water for 200 days! In addition to water savings, WaterSense has helped reduce the amount of energy needed to heat, pump, and treat water by 603 billion kilowatt hours and save $108 billion in water and energy bills.

“In 2020, our WaterSense partners continued to make saving water possible by educating customers and businesses about WaterSense and water-efficient behaviors,” said Veronica Blette, the WaterSense program manager. “Our award winners’ creative and committed approaches to water conservation helped consumers save water, energy, and money on their utility bills at a time when they needed it most.”

WaterSense honored Niagara as a 2021 WaterSense Excellence in Promoting WaterSense Labeled Products Award winner for touting and displaying the WaterSense logo and Niagara product’s efficiency statics in advertising and marketing campaigns within key industry publications, as well as industry trade magazines. In addition, WaterSense is a key feature throughout Niagara’s social media cadences, including content about WaterSense in infographics, social posts and beyond.

In 2020, as trade shows transitioned to virtual events, Niagara made it a point to include the WaterSense logo in most, if not all collateral. In addition, to demonstrate the WaterSense label properly, Niagara incorporates the logo and information on all spec sheets, product packaging, website, educational PowerPoints, as well as training materials for the entire staff and outside sales team.

In 2021, Niagara introduced four new toilet product suites with more than 100 SKUs dedicated to the traditional wholesale channel and designed with advanced technology, high performance and water efficiency.

Bigger, better truck delivers mobile tradeshow experience

Viega LLC is bringing its tradeshow experience to customers across the country with a new and bigger demo truck.

The new Viega Roadshow truck displays a complete line of Viega products, including the ProPress, MegaPress and PureFlow fittings, PureFlow tubing, as well as valves, radiant heating systems and marine fittings. The 30-foot vehicle has two slideouts, a folding stage to safely accommodate more visitors and an island for hands-on demonstration of Viega tools and products.

“Viega put a lot of time and thought into designing this vehicle,” said Jim DeBroeck, the project manager. “As a result, it virtually duplicates the tradeshow experience for customers without them having to travel. Rather, we bring it to them.”

The new black-and-yellow truck replaces a smaller vehicle that was pulled off the road last year when the pandemic began. The customized V8-powered Ford F-650 has been on the road since August. It will continue to travel throughout the continental United States, visiting distributors, tradeshows, construction sites and plumbing associations.

The wall displays have been designed to not only highlight the products, but also educate visitors about how to use the products and how Viega can benefit their businesses.

“The truck delivers the ‘a-ha’ moment for customers. When they see the range of Viega products, pull the trigger on a press tool and learn about the efficiencies Viega delivers, they will have what they need to incorporate Viega systems into their work and begin realizing the benefits,” DeBroeck said.

The Water Environment Federation (WEF) proudly announces the 2021 class of WEF Awards for Operational and Design Excellence recipients, as well as winners of WEF’s Citation of Excellence in Advertising.

These awards recognize individuals and organizations that have made outstanding contributions to the water environment profession through their innovative approaches to fabricating, marketing, or utilizing water infrastructure.

“Effective, efficient, and equitable deployment of water and wastewater infrastructure requires champions within the sector daring and capable enough to pursue new ways of doing things,” said Lynn Broaddus, WEF President. “The WEF Awards for Operational and Design Excellence, as well as WEF’s Citation of Excellence in Advertising, recognize these crucial changemakers.”

Winners of the 2021 WEF Awards for Operational and Design Excellence include:

Collection Systems Award: Angela D. Charles and George Kurz

The Collection System Award is presented to an individual for contributions to the advancement of wastewater collection.

Angela D. Charles has worked for the City of Charlotte, N.C., since 1988, working in numerous roles in wastewater and stormwater management as well as administration. Charles currently serves as director of Charlotte Water, leading a group of over 1,000 employees. Charles has developed numerous educational programs to help employees develop in their operations careers. In most recent years, Charles initiated an apprenticeship program that has developed into a highly successful and model program. Charles is a longtime WEF member and active in its Collection Systems Committee and Collection Systems Symposia.

George Kurz has been active in several facets of collection systems during his 45-year career in Chattanooga, Tenn. He designed and implemented Chattanooga’s pretreatment program, which was the first approved by the state of Tennessee. In 1985, Kurz architected Chattanooga’s municipal compliance plan for sewer rehabilitation and control of sewer overflows. Kurz additionally transcribed over 170,000 data points from Tennessee Monthly Operating Reports into a simple spreadsheet for infiltration/inflow analysis. This spreadsheet is now used by operators to analyze the inflow/infiltration in their collection system. He is a Life Member of WEF, serves on the WEF Collection Systems Committee, and has previously served as president of the WEF Member Association representing Kentucky and Tennessee.

Morgan Operational Solutions Award: Michael Parsons

The Morgan Operational Solutions Award recognizes valuable contributions to the in-facility study and solution of operational problems.

During his career with the Hampton Roads Sanitation District in Virginia Beach, Va., Michael E. Parsons has developed and demonstrated biological nutrient removal (BNR) processes that will revolutionize the industry. Using an innovative conversion process, Parsons replaced the aeration tanks at a water resource recovery facility (WRRF) with a unique, five-stage biological nutrient removal process for less than $200,000. Using homemade materials, Parsons converted a 15-mgd WRRF from a fully aerobic step-feed process to a two-pass step-feed BNR with an anaerobic zone. He currently oversees the operation of two pilots testing partial denitrification/anammox.

WEF Project Excellence Award: Longmont (Colo.) Biogas Treatment and RNG Fueling Station; Metro (Denver, Colo.) Wastewater Reclamation District Nuisance Struvite and Dewaterability Improvements; and Portsmouth, N.H. Peirce Island Wastewater Treatment Facility Upgrade

WEF’s Project Excellence Award pays tribute to excellence and innovation in the execution of projects and programs in the water sector.

The City of Longmont’s innovative biogas-to-renewable-natural-gas (RNG) project equipped their 13-mgd WRRF with a biogas-upgrading system that treats and converts 140,000 ft³/day of biogas into RNG. This gas is transferred to a new vehicle-fueling station that serves the city’s natural-gas-fueled trash and recycling trucks.

Driven by regulatory requirements, WRRFs have been implementing biological phosphorus removal to address current and future total phosphorus limits. Anaerobic digestion of the waste solids from the biological phosphorus removal process has been associated with deterioration of dewatering performance. Metro Wastewater Reclamation District’s Nuisance Struvite and Dewaterability Improvements project involved constructing the world’s largest phosphorus recovery reactor tank to address these challenges.

The Peirce Island Wastewater Treatment Facility upgrade project sustainably redeveloped an operating WRRF on an island with limited access and extensive archaeological and recreational resources located in historic downtown Portsmouth, N.H. The team delivered a successful project on a court-ordered schedule with increased capacity, secondary treatment, and total nitrogen removal without expanding the site while overcoming public opposition.

WEF Safety Award: City of Garland, Texas Duck Creek Wastewater Treatment Plant

The WEF Safety Award encourages active and effective safety programs in the water environment field and recognizes entities that not only invest their resources to develop high-quality safety programs and adopt them within their own culture, but also actively seek out opportunities to share these programs with others in the water industry for the benefit of all.

The City of Garland, Texas has established a strong program for investigation, corrective action, and education to prevent recurring regulatory issues. The city trains its employees in safety and risk management trends, legislation, products, and practices through their drafted Safety Connection: an inter‐departmental forum for safety review, education, and exchange of ideas. These efforts manifested in two long-term streaks of zero lost-time incident over many years of operating two WRRFs.

Industrial Water Quality Achievement Award: Bongards Creameries (Perham, Minn.)
The Industrial Water Quality Achievement Award is presented to a corporation and, if applicable, to its engineering firm that best demonstrates significant, lasting, and measurable excellence in water quality improvement or in the prevention of water quality degradation as demonstrated by innovative design and operation of an industrial wastewater, pretreatment, or source-prevention program.

By implementing new, sustainable practices, Bongards Creameries, located in Perham, Minn., minimized the volume of wastewater it produced and decreased the volume of potable water it used. Since 2015, Bongards has had a 28% reduction in wastewater production and a 40% reduction in potable water used per pound of milk processed, all while increasing milk processing by 60%. The increase in milk processing, however, caused an increase in the by-product “salt whey,” which added to the loading on the wastewater treatment facility.  Bongards found a solution for this problem by turning the by-product into a viable feed product which is licensed to sell to local farmers.

Winners of the 2021 WEF Citation of Excellence in Advertising include:

• Best Overall Ad: Homa Pump Technology — Increase Pump Station Efficiency, Decrease Life-Cycle Costs
• Best Presentation of Information (Full Page): Mueller — Hymax – Innovative Pipe Solutions
• Best Presentation of Information (Less Than Full Page): Electro Static Technology — Protect Large Motors from Bearing Damage with AEGIS PRO Rings
• Best Design (Full Page): Xylem — FLYGT – New Concertor Pumping System with Integrated Intelligence
• Best Design (Less Than Full Page): Flomatic Corporation — Manufacturing in America: It’s Our Commitment

WEF’s Citation of Excellence in Advertising is granted to advertisers in Water Environment & Technology magazine who demonstrate effective and original presentation of equipment and services.

Visit https://www.wef.org/membership/awards-recognition/wef-awards/ for more details about this year’s WEF Award winners. For more information about WEF’s recognition programs, visit https://www.wef.org/awards.

As trusted hot water partner for all things installation, prevention and maintenance

Rinnai America Corporation, the leading brand of tankless water heaters, now offers a unique National Accounts program to its commercial business partners. The program is designed to be a turnkey hot water solution for its commercial customers and includes both repair and replacement services.

Rinnai’s one-stop hot water experience for hotels, restaurants and other commercial customers provides 24/7, 365 hot water support to ensure businesses can function at their highest level. Regardless of whether the water heater is a Rinnai unit or not, plumbers will be deployed from Rinnai’s vast network to assess the situation and repair product. If a replacement is needed, the plumber will work with the customer to identify the best solution for their business. And to ensure the customer has the right solution, the program delivers pricing quotes and 100% guaranteed system sizing. Additionally, in order to provide a worry-free solution for its customers, Rinnai handles all aspects of the businesses’ hot water from selecting the plumber to processing payments for the job.

“Hot water is a necessity and a vital part of our customer’s business,” said James Woodruff, Senior Director of Commercial Business for Rinnai America Corporation. “We offer our expertise in water heating as a service to our customers that is turnkey and simple. This allows them to worry less about their business operations while we ensure their hot water is there when they need it.”

Since its inception, the program has grown, now handling anything from small businesses to franchises with up to 1,000 locations. To cater fast services to the growing demand for tankless water heaters, as well as Rinnai’s growing clientele, the company has developed a vast list of contractors nationwide, who are readily available to give quotes and complete jobs when required as part of the Rinnai family.

“Through our extensive contractor network, we can coordinate our premium response program and offer a service that is much-needed by our customers in the industry,” said Rinnai America Corporation’s President Frank Windsor. “We are committed to Creating a healthier way of living, and providing a worry-free, turnkey solution for our customers is a great step towards achieving that commitment.”

To learn more about Rinnai’s National Accounts program, visit www.rinnai.us.