Industry News

Empowering Organizations to Simplify, Scale and Succeed, Interplay Enterprise, an all-in-one career development platform, marks the next chapter in immersive training and talent development Interplay Learning, the leading provider of immersive skilled trades training, announced today the launch of Interplay Enterprise. Shaped by customer insights, this immersive career development platform introduces exciting new features designed Read more

Empowering Organizations to Simplify, Scale and Succeed, Interplay Enterprise, an all-in-one career development platform, marks the next chapter in immersive training and talent development

Interplay Learning, the leading provider of immersive skilled trades training, announced today the launch of Interplay Enterprise. Shaped by customer insights, this immersive career development platform introduces exciting new features designed to help enterprises elevate the skills of their entire workforce, streamline operations, and improve retention.

Interplay Enterprise simplifies career development by providing an all-in-one platform for company-wide learning. It includes nearly 500 hours of on-demand skilled trades courses, industry certification prep courses, learning paths, and 3D/VR simulations crafted by industry experts. A new content manager tool makes it easy for trainers and administrators to include additional courses about topics like leadership, management, compliance, ethics, and more by uploading SCORM-compliant course packages, videos, and documents. They can also use the content manager to build content, quizzes, and custom learning paths tailored to the diverse training needs of their workforce, while also managing and tracking in-person classroom training–all in one place.

Comprehensive management tools give enterprises the ability to scale and facilitate training across multiple locations and job roles. Administrators can streamline onboarding and user management with 60+ pre-built HR systems integrations and automated assignments for courses, paths, and due dates. Interplay also provides a suite of measurement, reporting, and AI-based recommendation tools, including skills assessments and insights dashboards. These empower leaders to add value with actionable insights to optimize training performance and help learners build the safety and accuracy skills they need to get to the next level.

“The latest evolution of our industry-leading solution allows organizations to simplify career development, scale their training, and succeed in building a strong, skilled workforce,” said Doug Donovan, CEO and founder of Interplay Learning. “With Interplay Enterprise, companies can provide safe, effective online training for all employees in one centralized learning space. They are not only able to apply Interplay’s proven trades training content, but they can also manage, track, upload, and create their own training — all within our career development platform. Our Enterprise customers can also count on our partnership through every step of their employees’ journey within our platform.”

“Interplay’s all-in-one platform allows us to track progress, identify areas for improvement, and provide scaffolded support to meet techs where they are to help them succeed,” said Andrew Hasty, director of learning and development, Peterman Brothers Heating, Cooling & Plumbing. “We’re strategically aligning Interplay’s platform to our paths of progression and career development initiatives. Our goal is to identify learning gaps and provide targeted interventions that support each technician’s unique journey.”

Interplay’s career development platform also offers:

  • Immersive learning experiences: Learners experience VR and simulation-based training in a safe, immersive environment, enhancing knowledge retention, engagement, and skill-building.
  • Ready-made, enterprise-grade solutions: A scalable cloud-based platform provides secure access anytime, anywhere, with user-friendly functionality.
  • Reporting API: Powerful data from Interplay’s career development platform can be integrated into other software systems for additional analysis and reporting.
  • Customizable platform: Deliver the platform with your own brand logos and colors, and customize learning paths to include your company’s values, employer strategy, and ways of working.
  • Convenience and compatibility: Interplay Enterprise delivers flexibility and mobile compatibility to maximize accessibility for on-the-go workers.
  • World-class enterprise service and support: Interplay Learning is a strategic partner for career development consulting, implementation, insights, and U.S.-based support.

The Interplay Enterprise career development platform is now generally available–some of the mentioned new features and capabilities will be released in the Summer and Fall of 2024. For more information about Interplay Enterprise, visit www.interplaylearning.com/enterprise.

Residents of the U.S. and Canada can nominate individuals for heating or cooling equipment and installation, free of charge, through the Feel The Love Program, sponsored by the LII Lennox Foundation Celebrating 15 years of giving back to deserving homeowners, the annual Lennox Feel The Love program continues its partnership with residential dealers across the Read more

Residents of the U.S. and Canada can nominate individuals for heating or cooling equipment and installation, free of charge, through the Feel The Love Program, sponsored by the LII Lennox Foundation

Celebrating 15 years of giving back to deserving homeowners, the annual Lennox Feel The Love program continues its partnership with residential dealers across the U.S. and Canada to donate and install heating and cooling (HVAC) units for community heroes. Nominations are open until August 31, and deserving individuals can be nominated on FeelTheLove.com. The program is sponsored this year by the LII Lennox Foundation.

Nominees have included educators, veterans, first responders, healthcare professionals, families facing financial challenges, elderly residents in outdated homes and individuals impacted by natural disasters.

“The Feel The Love program provides participating Lennox dealers and local community members an opportunity to come together to support those in need of heating and cooling equipment,” said Gary Bedard, EVP & President, Lennox Home Comfort Solutions. “The impact of this program and the number of lives changed is truly inspiring, and we look forward to ensuring even more of our communities Feel The Love this year.”

Established in 2023 by Lennox, the LII Lennox Foundation further expands the company’s charitable actions through impactful programs like Feel the Love, strong partnerships with organizations such as Operation Warm, and an emphasis on employee volunteerism. Through these initiatives, the LII Lennox Foundation is committed to improving the communities where Lennox employees work and live.

The Feel The Love program is supported by the collaborative efforts of the LII Lennox Foundation and the generous network of Lennox dealers across North America. Since its launch in 2009, Feel The Love has installed over 2,300 heating and cooling systems for homeowners in need and over $12.6 million in donated materials.

“I can’t thank you guys enough… I can breathe, I’m relieved, I don’t have to worry,” said Danielle Staffeldt, wife and mother of six children and former recipient of the Lennox Feel The Love program through new HVAC equipment in the home. “It’s such a powerful thing to be able to give to people and know that people care about complete strangers. It just means so much. I’m so grateful.”

During Feel The Love Installation Week, October 5-12, 2024, selected recipients will receive brand-new heating or cooling equipment. For updates on the 2024 Feel The Love program, follow  @LennoxFeelTheLove on Facebook.

ServiceTitan Will Offer Synchrony Financing Within its Software Platform to Reduce Friction and Aid in Closing Sales for Contractors Synchrony (NYSE: SYF), a leading consumer finance company, and ServiceTitan, a leading software platform built to power the trades, today announced the integration of Synchrony financing into the ServiceTitan platform, making it easier than ever for contractors to Read more

ServiceTitan Will Offer Synchrony Financing Within its Software Platform to Reduce Friction and Aid in Closing Sales for Contractors

Synchrony (NYSE: SYF), a leading consumer finance company, and ServiceTitan, a leading software platform built to power the trades, today announced the integration of Synchrony financing into the ServiceTitan platform, making it easier than ever for contractors to offer financing to their customers.

“Contractors love ServiceTitan because it intuitively handles their workflow and that makes it easier to close business and increase sales,” said Curtis Howse, Executive Vice President and Chief Executive Officer, Home & Auto, Synchrony. “Teaming up with ServiceTitan will make the sales process seamless, helping businesses across industries as well as the customers they serve.”

Through this new partnership, Synchrony will enable contractors in the field to offer customers the option to apply for financing through ServiceTitan’s software platform, leveraging Synchrony’s direct-to-device application process and pre-fill technology. After a customer applies, the contractor will receive the application response and, upon approval, will be able to proceed with the sales process—all within ServiceTitan.

“Our top priority at ServiceTitan is providing contractors with the solutions they need to grow their business while delivering the best customer experience possible,” Anmol Bhasin, Chief Technology Officer, ServiceTitan. “Through our new partnership with Synchrony, we are able to offer our customers even more options when it comes choosing a financing process.”

Synchrony currently serves tens of thousands of businesses in the home improvement sector, many of which already use ServiceTitan, and the new partnership creates the opportunity to serve those partners better with ServiceTitan’s industry-leading platform.

Insulated Workwear Leader Delivers Updated Safety Workwear for National Safety Month RefrigiWear, the largest supplier of insulated work apparel for the cold chain and outdoor construction industries, announces additional high-visibility colors for one of its most popular lightweight work jackets in advance of National Safety Month. The HiVis Diamond Quilted Jacket is now available and Read more

Insulated Workwear Leader Delivers Updated Safety Workwear for National Safety Month

RefrigiWear, the largest supplier of insulated work apparel for the cold chain and outdoor construction industries, announces additional high-visibility colors for one of its most popular lightweight work jackets in advance of National Safety Month. The HiVis Diamond Quilted Jacket is now available and ready to ship in both high-visibility lime and high-visibility orange colors.

“This lightweight jacket is a recent addition to our popular EnduraQuilt™ Collection and is preferred by people working outdoors in the milder conditions of spring and fall,” explains Mitch Harden, Vice President of Sales for RefrigiWear’s B2B Outdoor division.

“We originally designed this jacket in high-visibility orange for people working in rail transportation. But requests for the same jacket in high-visibility lime came pouring in from people working in other areas where yellow is the preferred safety color, as well as from people working in other sectors, such as residential construction and state DOT organizations,” explains Harden.

Both the high-visibility orange and the new high-visibility lime versions of the jacket are designed to meet ANSI/ISEA 107-2020 – Type R, Class 3 and CSA Z96 – Class 2, Level 2 standards with double-rows of silver reflective tape around the waist and arms, as well as an X pattern on the back.

The durable, industrial-strength outershell is both wind-tight and water-repellent, so it’s ideal for protecting people working in the unpredictable weather of late spring, especially across the northern US and in higher elevations. The jacket is also lightly insulated and comfort-rated for temperatures as low as 30°F, delivering comfortable protection from the springtime chill for those working during the overnight hours.

For more information, or to outfit your rail operators, road crews or construction teams with the new HiVis Diamond Quilted Jacket, please visit pro.refrigiwear.com or call 800-645-3744.

Leading provider of Denver home services continues massive growth with expansion of services High 5 Plumbing, Heating & Cooling, a family-owned and operated home service company serving residents in the greater Denver metropolitan area, announced today the expansion of services as the leading plumbing company in the area will begin offering HVAC services on April Read more

Leading provider of Denver home services continues massive growth with expansion of services

High 5 Plumbing, Heating & Cooling, a family-owned and operated home service company serving residents in the greater Denver metropolitan area, announced today the expansion of services as the leading plumbing company in the area will begin offering HVAC services on April 29.

High 5 Plumbing, Heating & Cooling will begin offering HVAC.

“High 5 has been offering quality plumbing and drain services for more than a decade, and we’re always looking for ways to add value for our customers and our community,” said Levi Torres, co-owner of High 5. “We brought in experienced HVAC technicians to help lead this division, and we’re excited to roll it out. Our new service manager, Isaac Jonsgaard, has been offering expert HVAC services to the area for several years now, and he’s the perfect person to lead this new endeavor.”

The new service offerings come after a year of explosive growth for the home service provider. In September 2023, High 5 moved into a new facility in Golden, Colorado, which will feature a 1,500-square-foot training room. Earlier in the year, High 5 landed on the Inc. 5000 list of fastest growing businesses in America for the second year in a row. The company was also ranked as one of the fastest growing businesses in Denver by the Denver Business Journal and a top family-owned business by ColoradoBiz Magazine.

“Since opening High 5, we’ve had lofty goals and even bigger dreams,” said co-owner Cassi Torres. “And we keep achieving them. We’ve seen amazing growth since opening our doors in 2012, and we know there are even greater things ahead. The sky’s the limit.”

To learn more about High 5 Plumbing, Heating & Cooling, visit https://high5plumbing.com/.