Inaba Denko America, a leader in innovative solutions such as hanging pipe support for the HVACR industry, has been honored with the prestigious Gold Award in the Components and Accessories category of the 2024 Dealer Design Awards. “We are thrilled to receive the Dealer Design Award,” said Karina Aharonian, Marketing and Product Manager at Inaba Read more
Industry News

Inaba Denko America, a leader in innovative solutions such as hanging pipe support for the HVACR industry, has been honored with the prestigious Gold Award in the Components and Accessories category of the 2024 Dealer Design Awards.
“We are thrilled to receive the Dealer Design Award,” said Karina Aharonian, Marketing and Product Manager at Inaba Denko America. “We already knew that SuperLock is an outstanding solution that provides robust pipe support and streamlines the installation process. This award comes as a confirmation that dealers and contractors agree.

The Dealer Design Awards recognize outstanding achievements in product design and innovation, judged by a panel of independent contractors who are experts in the field. Inaba Denko America’s SuperLock stood out for its exceptional design and functionality, earning it the top spot in its category.
Inaba Denko America’s entry, the SuperLock, offers innovative horizontal hanging pipe support with a simple design that meets the challenges of supporting refrigerant lines above the ceiling of residential and commercial buildings.
Toshiaki Ishii, Executive Vice President, added, “This award was a great recognition of the effort put in by the R&D and manufacturing team at our headquarters in Japan. SuperLock, as it is the standard of all our products, was developed with a focus on quality, durability and ease of use. Inaba Denko America takes pride in making this award-winning product available for the North American market.”
Winning entries of the Dealer Design Awards were featured prominently in the July 29, 2024, issue of The ACHR NEWS, reaching over 27,000 HVACR contractors, wholesalers, distributors, and industry professionals nationwide.
For more information about Inaba Denko America and the award-winning SuperLock, please visit www.inabadenkoamerica.com.

The leading local HVAC and plumbing provider offers free admission to the fair for active and former military personnel and emergency workers and their families on Aug. 7 Peterman Brothers, a leading HVAC and plumbing company serving the Greater Indianapolis area, is partnering with the Indiana State Fair this month to honor active and former Read more
The leading local HVAC and plumbing provider offers free admission to the fair for active and former military personnel and emergency workers and their families on Aug. 7
Peterman Brothers, a leading HVAC and plumbing company serving the Greater Indianapolis area, is partnering with the Indiana State Fair this month to honor active and former military service members and emergency workers.
Aug. 7 is Military and First Responders’ Day at the fair. Officially sponsored by Peterman Brothers, first responders and current and former military personnel and their families will receive free admission with valid ID.

“We’re proud to once again partner with organizers of the Indiana State Fair to give something back to the true heroes in our community,” said Chad Peterman, president of Peterman Brothers. “It’s important for us to recognize the sacrifices made on behalf of our nation. We’re incredibly grateful for everything our military personnel and first responders do. We also appreciate the fair offering Peterman Brothers such a great opportunity to say thank you every year.”
In addition to Military and First Responders’ Day, Peterman Brothers will have a booth throughout the fair where attendees can register to win prizes or find out more about the company.
The Indiana State Fair runs Aug. 2-18. For more information, visit www.indianastatefair.com.
Peterman Brothers is available to help with any heating, cooling, plumbing or electrical needs. For more information, call (317) 207-9858 or visit www.petermanhvac.com.

Niagara®, the leader in high-performance, water-saving toilets, announced partnerships with several new rep agencies that will further expand company growth and sales across the U.S. “We are excited to welcome several new Rep agencies to the Niagara family,” said Trey Cutler, newly appointed vice president of sales at Niagara. “Niagara’s continued success and commitment to providing high Read more
Niagara®, the leader in high-performance, water-saving toilets, announced partnerships with several new rep agencies that will further expand company growth and sales across the U.S.
“We are excited to welcome several new Rep agencies to the Niagara family,” said Trey Cutler, newly appointed vice president of sales at Niagara. “Niagara’s continued success and commitment to providing high performance, water-saving products will certainly be enhanced through these strategic Rep agency partnerships in addition to providing our clients the exceptional service and quality they’ve come to expect from Niagara.”

Niagara’s Pro product lineup helps Rep agencies serve the needs of their plumbing professionals by offering advanced technology and high performance for those who are looking for a wide variety of water-efficient products, with flush rates of 0.8, 1.0, 1.1 and 1.28 GPF. Rep agencies also have access to Niagara’s online portal that provides detailed information specifically for Rep agencies and wholesalers. Niagara continues to expand its sales organization to include regional sales managers and business development managers who are working with industry Rep agencies.
“Niagara’s technology represents a long-term solution to long-term issues, like the global water crisis. In fact, Niagara’s Stealth Technology can help us lead the water conservation efforts in our territory,” said Shaun Payne, principal at W.W. Sales Co. “When you get a chance to represent a company that embodies transformative technology, quality, industry leading conservation and value, you do it. Niagara falls directly in line with our portfolio of manufacturers and we are proud to be representing the Niagara line.”
Niagara’s Rep agencies have hundreds of years of combined experience in plumbing solutions and working with architects, contractors, engineers, trade mechanical workers, residential builders and professional plumbers. Following is the full list of Rep agencies working with Niagara. New agencies are highlighted (bold):
- Access Marketing Group
- BDA (Battersby, Danielson, Azbell)
- Chumley & Associates
- Elmco + Associates
- Davenport Associates
- Dellon Sales
- Distributor Sales Inc.
- Donahue – Wesco Group
- Grant & Associates
- King Sales NW
- Mainline Sales Inc.
- Mountain West Marketing
- Performance Sales & Marketing Group
- Pinnacle Sales Reps
- Priest-Zimmerman, Inc.
- PSI OKC (Plumbing Sales, Inc)
- RepSouth
- Richmond Marketing Inc (RMI)
- SSA (Specified Sales Associates)
- W.R. Bristow
- W.W. Sales Co.
About Niagara
Founded in 1974 and headquartered in Flower Mound, TX, Niagara is leading the water revolution by saving the world’s water through everyday ingenuity without sacrificing performance. Recognized with several national EPA WaterSense Excellence and other industry awards for its Stealth Technology and superiority in reducing water waste, Niagara was one of the first toilet manufacturers to re-engineer the flush for a high-power, low-maintenance, no-waste toilet with Stealth Technology that saves customers money by reducing water while maintaining high performance. Niagara supports the U.S. and international markets. For more information, visit niagaracorp.com or call 888-733-0197.

Malco Tools, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC trade, was recognized for excellence in product design in the 2024 Dealer Design Awards Program, sponsored by The Air Conditioning, Heating & Refrigeration News magazine. Malco’s sheet metal Hole Cutters with Impact Rated Cutter Bits (HC1/HC2) won Read more
Malco Tools, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC trade, was recognized for excellence in product design in the 2024 Dealer Design Awards Program, sponsored by The Air Conditioning, Heating & Refrigeration News magazine.
Malco’s sheet metal Hole Cutters with Impact Rated Cutter Bits (HC1/HC2) won the Bronze award in the Hand Tools category, selected by an independent panel of contractors.
Malco’s distinctive Gold Impact Cutter Bits quickly install into the chuck of any corded or cordless drill in just a few seconds, and unlike anything else on the market, feature a hex insert for ultimate flexibility for use on either an impact driver or a drill. When used with an impact driver, trade professionals can expect faster-than-average cutting times, which means they can get the job done faster and more efficiently than ever before.

“We are proud to bring home another Dealer Design Award that speaks to the innovative products Malco brings to HVAC pros,” said Rebecca Talbot, vice president of marketing at Malco Tools. “We specifically designed these ‘Gold Standard’ Hole Cutter Bits to be the longest-lasting, fastest-cutting, and easiest-adjusting solution for cutting holes in sheet metal to make jobs easier and more efficient for pros.”
The ACHR News is the leading trade magazine in the heating, ventilating, air conditioning, and refrigeration industries. Winning entries in the Dealer Design Awards were featured in the July 29, 2024, issue of The ACHR News, which is distributed nationally to over 27,000 HVACR contractors, wholesalers and distributors, and other industry professionals.
“These awards give us a unique opportunity to recognize the outstanding research and development efforts that go into many of the products serving the HVACR industry and the awards issue gives our readers an opportunity to read about innovative installation and service solutions,” said Sarah Harding, publisher of The ACHR News.
For more information about Malco Tools, visit www.malcotools.com. To learn more about Malco’s Hole Cutters, visit www.malcotools.com/product/gold-standard-malco-hole-cutters.

Helping Home Service Busineses Master Their Metrics Successware is continuing its popular eBook series, releasing a fourth version in its online library called “Mastering Metrics: KPIs for HVAC, Plumbing & Electrical Contractors.” The field service management software company for home service businesses launched three eBook resources last fall at Successware.com to provide valuable insights and actionable steps that help Read more
Helping Home Service Busineses Master Their Metrics
Successware is continuing its popular eBook series, releasing a fourth version in its online library called “Mastering Metrics: KPIs for HVAC, Plumbing & Electrical Contractors.” The field service management software company for home service businesses launched three eBook resources last fall at Successware.com to provide valuable insights and actionable steps that help owners manage and grow their company while getting the most out of their business software.

“Tracking key performance indicators (KPIs) isn’t just about numbers; it’s about gaining a superpower to navigate the challenges of your industry and build a thriving business,” said Paul Carmody, President of Successware. “The landscape is always changing for today’s business owners, and Successware is committed to helping them understand and leverage the insights our software provides into the health and future growth potential of their company.”
The new “Mastering Metrics” eBook takes a deep dive into four categories of KPIs that are essential for HVAC, plumbing and electrical businesses to monitor for sustainable growth: Business/Financial KPIs, Technician KPIs, Customer Service KPIs and Sales Team KPIs. The eBook explores these foundational metrics, dives into what should be measured and explains the benefits of measuring them, from proactively identifying issues for customers to planning strategically for growth.
Successware’s eBook library also includes Benefits of Running Your Business in the Cloud, Increase Top-Line Revenue by Digitizing Your Business and How to Choose the Right Field Service Management Software. Helpful articles on these topics and more are posted on the company’s blog as well.