Grow your plumbing business with smart water technologies

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With more and more homeowners looking to smart technologies to automate their homes, people can now automate almost anything — lights, garage doors, windows, blinds, appliances, clocks, speakers, door bells, surveillance cameras, home security systems, climate control systems, cleaning systems, sprinkler systems, lawnmowers — even food preparation.

Phyn Plus installed with Pro Squad installer

So, what about their plumbing systems? If you think about it, homeowners would love to be connected to their plumbing systems. What if a pipe bursts when they’re away? Or, there’s a tiny leak that’s been quietly wasting water (and money) for months (think: toilet flappers, dripping faucets or pinhole leaks in corroded metal plumbing systems). For those that only get their water bill on a quarterly basis, that little leak could add up to quite a big cost over time (not to mention a tragic waste of water, our precious natural resource).

And, it doesn’t necessarily have to be a leak. There are those forgetful homeowners (or their children) who leave a faucet running and leave the house with the water going continuously. I’ve even heard of pets (typically cats) that accidentally turn on faucets and leave them running for hours until the homeowner returns to find little Fluffy has just wasted hundreds of dollars down the drain. Certain smart water detection systems can even alert homeowners of abnormal water events such as these.

Water leaks and water misuse are real, and every homeowner has experienced a water incident at one time or another. If you’re still not convinced, here are some interesting stats that might make you think differently.

  • According to the Insurance Information Institute, water damage accounts for almost half of all property damage claims.
  • About one in 50 insured homes has a property damage claim caused by water damage or freezing each year, and water damage ranks as the second most common home insurance claim.
  • Of homeowners who have experienced a water leak claim in the past two years, 57% spent more than $5,000 on clean-up costs, and 15% spent $20,000 or more.
  • 41% of homeowners say a device that alerts them to water leaks is highly

If you haven’t thought about it, now’s the time. Intelligent water is the next frontier in the connected home, and plumbers can benefit greatly from this new technology. Adding a smart water technology offering to your plumbing business is a great way to gain new business and offer a valuable new benefit to existing customers.

How do you get started? First, you need to do your research. Certain manufacturers now offer smart water systems that are designed specifically with the professional plumber in mind. The Phyn Plus smart water assistant + shutoff, for example, is a connected plumbing device that is installed by a plumber in the Pro Squad nationwide network.

It’s helpful if you’re familiar with the internet and have some tech savvy in your background. But, for products that are installed through a professional, exclusive network, you can get the training you need right from the manufacturer. All that’s required from you is a willingness to learn.

Think about it. Homeowners are craving new ways to get connected to the things in their homes, and they are willing to pay for it. They will pay you for it! Plus, when there is a leak detected in their home, guess who they’ll call?

These smart water technology systems are a wonderful revenue generator for anyone in the plumbing industry — from the established contractor to someone just breaking into the industry. They can apply to any type of application from new construction to remodels to re-pipes. Essentially anywhere there’s residential plumbing, these systems will work.

And think about how great it would be to have your customers calling you straight from their connected device’s app whenever they need service due to a leak. It takes the guesswork out of the equation for homeowners regarding the best professional to call for the job, and it ensures a faithful client base for you. Win-win.

So, if you’re ready to up the ante in your business to offer a smart water leak detection system, think about all the positives it can offer and how easy it can be to get trained and up and running on a technology that is going to be in demand in the very near future.

You could be one of the first in your area to offer it, opening doors to customers you might never have the opportunity to encounter otherwise.


Kim Bliss is the content development manager at Uponor. She can be reached at

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