When you think about the issue of sustainability in business marketing, you may think of how it connects to Fortune 500 companies that have businesses that reach around the globe. The reality is that sustainability is an issue that is of great importance to many people and impacts the way they choose the products and services they will pay for. It does not matter if it is a service that is offered by a multinational company or a local plumber. For this reason, even small businesses and one-person operations need to show that they pioneer sustainable business practices.
Showcasing Sustainability for Trade Marketing Success
As a tradesperson, you have worked hard to develop your craft and to build your reputation. However, in this current market, being a good craftsman or having a good product is not enough to win customer favor. Your clients will want you to do quality work, but they are also going to want to know that the tools you use, the products you use, the systems you use, and the way you handle any trash or debris align with their stand on environmental values.
If you can prove that your company stands for an environmental purpose, you will attract more customers. That is because, in today’s business climate, customers want to work with businesses that promote sustainability.
More Than Just a Buzzword
A few years ago, sustainability was a buzzword that you would hear thrown about haphazardly. This was true if you were discussing economic, social, or environmental sustainability. Today, people, and especially millennials, have keyed in on what sustainability means. For them, it means having processes and knowledge to exist continually.
When it comes to marketing your plumbing company, HVAC company, or framing company, you need to show the steps that your business is taking to proceed endlessly. What is meant by that is you need to show how your business is using resources wisely so that both your business and the environment can endure.
You need to show how your business will meet your customer’s needs today while not compromising the future generation’s ability to fulfill their needs. It is all about making your marketing and sustainability run parallel to each other.
Sustainability needs to be discreetly woven through everything you do, including your social media posts, your website, and your email newsletters. Customers must walk away with the feeling that your organization respects the environment and the social aspects around you. You can show this by using and promoting products and services that don’t harm the environment. Showcase the techniques your organization uses that are environmentally friendly.
For it to be successful, your sustainable marketing cannot be done in an ironic, sarcastic, or fantastic way. People have a good nose for fake things. When it comes to environmental issues and sustainability, people do not like to be pandered to. If your organization promises that they are going to build a building or do a remodel sustainably and then contractors or technicians are not using sustainable processes, your reputation could be irrevocably damaged.
Employing Sustainable Marketing Principles
Sustainability starts with customer-oriented marketing. This means viewing your organization and its activities from the perspective of your customers. Only by understanding the way your customers view environmental issues can you create long-term relationships with them.
You want to transmit the idea that your company is socially responsible and that you have found a way to do socially accountable activities profitably. This means that your mission should be defined in broad social terms instead of narrowing it to the products or services you offer.
Integrating sustainable marketing is a crucial business strategy for the trade industry. First and foremost, sustainability is about the survival of the human race. Second, it is about the survival of your business.
The business ecosystem is constantly changing. This requires people to adapt to and anticipate what is next. This means adding sustainable marketing to your overall marketing campaign. The last thing that you want is to see rival companies making moves toward sustainability before you. If that happens, it could seem like your move toward sustainability is either an effort to copy your competition or being done to make money.
Author Bio: Victoria Smith is a freelance writer who specializes in business and finance, with a passion for cooking and wellness. She lives in Austin, TX where she is currently working towards her MBA.