apprenticeship program

Human-Centered Curriculum Bridges the Skills Gap in the Age of AI, Setting a New Standard for Trade Education While artificial intelligence continues to automate routine tasks across many industries, one Montana-based company is proving that some skills can never be replaced by machines. Plumb-Rite Plumbing has been honored with the 2025 FVCC Business and Industry Read more

Human-Centered Curriculum Bridges the Skills Gap in the Age of AI, Setting a New Standard for Trade Education

While artificial intelligence continues to automate routine tasks across many industries, one Montana-based company is proving that some skills can never be replaced by machines. Plumb-Rite Plumbing has been honored with the 2025 FVCC Business and Industry Award for pioneering an innovative plumbing apprenticeship program at Flathead Valley Community College (FVCC), the first of its kind in the region. This hands-on, human-centered training model emphasizes complex problem-solving and the nuanced service skills that remain beyond AI’s reach.

Kirk Katzenmeyer, Owner and Master Plumber at Plumb-Rite Plumbing, Emily Larsen, Team Manager at Plumb-Rite Plumbing, Jodi D. Smith, Director of Continuing Education at FVCC, Sabrina Komenda, General Manager at Plumb-Rite Plumbing.

“Plumbing combines technical expertise with critical thinking and personalized service—elements that technology alone can’t replicate.”
Emily Larsen, Team Manager at Plumb-Rite Plumbing

Launched in partnership with FVCC, Plumb-Rite’s apprenticeship program offers a dual-learning approach where students earn wages while mastering real-world plumbing scenarios. Under the guidance of veteran Plumb-Rite professionals, apprentices gain immediate, tangible experience, supplementing their on-campus coursework with invaluable fieldwork.

“By combining academic instruction from master plumber Dave Micone with on-the-job training, we are partnering to prepare students for long-term success in a field that will always require human expertise.”
— Lisa M. Blank, Ph.D., Executive Director, Workforce Development at FVCC

Some Top Line Items

  • Filling a Critical Gap: As AI automates routine tasks, industries like plumbing still demand human ingenuity, adaptability, and a hands-on approach.
  • Forward-Thinking Workforce Development: The program demonstrates how community colleges and local businesses can collaborate to future-proof the skilled trades.
  • Award-Winning Innovation: Recognition by FVCC underscores Plumb-Rite’s leadership in shaping the next generation of plumbers, ensuring the Flathead Valley remains competitive and well-served.
  • Programs like these are important and necessary: “The United States is expected to face a shortage of over 550,000 plumbers by 2027. This deficit is anticipated to drive up costs for consumers and hinder business expansions that rely on plumbing infrastructure.” ​https://onekeyresources.milwaukeetool.com/en/plumber-shortage

About Plumb-Rite Plumbing:
Serving the Flathead Valley and beyond since 2003, Plumb-Rite Plumbing is dedicated to providing high-quality plumbing services with integrity and professionalism. From plumbing repairs to water heater installations, drain cleaning, and sewer line services, the team is committed to delivering reliable solutions and supporting the local community through service and education. Get to know Plumb-Rite Plumbing at https://plumbritemt.com/ and discover their newly released exclusive Done Right! Club Membership.

The leading provider of immersive learning for the trades celebrates 2023 milestones, including the industry’s first AI-powered mentor, a robust tech-driven apprenticeship program and enhanced safety training Interplay Learning, the leading provider of immersive skilled trades training, confirmed its position as the preferred provider for comprehensive, forward-thinking training in 2023 with a series of notable Read more

The leading provider of immersive learning for the trades celebrates 2023 milestones, including the industry’s first AI-powered mentor, a robust tech-driven apprenticeship program and enhanced safety training

Interplay Learning, the leading provider of immersive skilled trades training, confirmed its position as the preferred provider for comprehensive, forward-thinking training in 2023 with a series of notable new offerings and achievements, including the launch of the industry’s first AI-powered mentor for learning and skill development.

“We made enormous strides in serving the urgent training and workforce development needs of the skilled trade industries in the last 12 months, and we’ll only be accelerating the pace in 2024,” said Doug Donovan, founder and CEO of Interplay Learning. “Our immersive solutions empower individuals and organizations and help unlock valuable new opportunities, serving employers, workforce development agencies and educational institutions as well as young people entering the workforce and experienced skilled trades workers looking to advance their careers.”

In June, Interplay’s Intelligence Lab, a team of experts shaping the future of training by delivering innovative and intelligent solutions for the skilled trades, introduced Skill Advisor and Mentor (SAM), the industry’s first AI-powered mentor for learning and skill development. SAM helps technicians gain skills faster and more efficiently by taking a holistic approach to learning, asking questions and providing context so learners comprehend the content and sharpen their critical thinking skills.

In recognition of its groundbreaking potential to transform skilled trades training, SAM has been named the winner of the 2024 AHR Innovation Award for software. The AHR Innovation Awards recognize the year’s most inventive and original solutions, based on innovative design, creativity, application, value and market impact as judged by an independent panel of experts.

Interplay Learning’s commitment to helping organizations build a better-trained workforce is reflected in the company’s technology-driven apprenticeship program, which helps employers in the skilled trades enhance recruitment and increase employee retention while eliminating the traditional complexities of managing their own formal apprenticeship program. Participating in Interplay Learning’s DOL Apprenticeship Program allows companies to implement award-winning digital training that pairs on-the-job learning with immersive 3D simulations and video courses. Apprentices gain new skills, learn effective troubleshooting, and get unlimited hands-on practice, all in a safe virtual environment using a desktop, laptop, tablet, or virtual reality headset.

Interplay Learning also expanded its leading selection of safety training in 2023, including new OSHA training offerings and an innovative driving safety program designed to protect workers and minimize risk on the job. Overall, Interplay Learning created 112 new courses in 2023 to continue meeting the evolving needs of customers and their teams.

Key customer relationships in 2023 highlight Interplay Learning’s effectiveness for a wide variety of organizations:

  • The Temperature Control Institute (TCI), a unique state-of-the-art skilled trades education program helping underemployed youth in Memphis and the surrounding area prepare for rewarding careers, relies on Interplay Learning’s immersive training programs. Together, Interplay and TCI develop skilled, job-ready talent, helping students turn their lives around and meet the labor needs of employers throughout the region.
  • At Warren Central High School in Vicksburg, Mississippi, Interplay Learning enhances the career technical educational program, helping fast-track students’ hands-on introduction to career pathways in the construction industry. Through the partnership, ninth-grade students can accelerate their CTE education by engaging with Interplay Learning’s immersive 3D virtual-reality simulations and training content before starting the school’s full construction program in 10th grade.
  • Southern Home Services Corporation, a leading residential home services provider specializing in HVAC, plumbing, electrical and generator service, replacement and maintenance, selected Interplay Learning as the exclusive content engine for technical training across the company’s growing network of more than 750 technicians. By leveraging Interplay’s cutting-edge digital learning platform, technicians at every business location will have seamless access to industry-leading training tools and resources, including immersive 3D simulations and virtual reality experiences.

“We’re proud of our accomplishments in 2023 and excited about all the opportunities ahead of us in 2024,” Donovan said. “We’re working with companies that are taking bold new approaches to learning and reshaping the possibilities of training and workforce development. Together, we have opportunities to truly transform the industries and people we serve.”

Oatey Co. remains committed to supporting, advancing and retaining its operations associates through world-class, on-the-job training, as well as educational opportunities. In 2016, Oatey launched its first-ever Industrial Maintenance Apprenticeship Program, designed to promote the advancement of operations associates into higher-skilled positions that are more aligned with their long-term career goals. It also leverages additional Read more

Oatey Co. remains committed to supporting, advancing and retaining its operations associates through world-class, on-the-job training, as well as educational opportunities.

In 2016, Oatey launched its first-ever Industrial Maintenance Apprenticeship Program, designed to promote the advancement of operations associates into higher-skilled positions that are more aligned with their long-term career goals. It also leverages additional career-development opportunities for the company’s more experienced associates, allowing them to hone their leadership, training and mentoring skills, while working with a diverse group of apprentices.

Oatey’s registered apprenticeship program, which is based at its Cleveland Manufacturing facility and led by Maintenance Supervisor Ruben Santos, is sponsored by Manufacturing Works and regulated through the State of Ohio. As the sponsor, Manufacturing Works helps manage the program and provides Oatey with continuous expert guidance about how to offer the most cutting-edge resources for associates.

“Since its inception, the program has received a tremendous response, and associate participation continues to grow,” says Santos.

To date, the program has included three groups (or cohorts), including a total of six registered apprentices. Every other year, Oatey anticipates adding a new cohort to the program roster. “We continue to maintain 100% retention of associates who participate in the apprenticeship program,” Santos explains.

Oatey’s inaugural group of two apprentices successfully completed all of the program’s training requirements in 2020, and two deserving individuals earned the title of Journeyman. After graduating from the program, these individuals have gone on to advance their careers.

“Our Journeymen continue to embody the spirit of Oatey and set a positive example for fellow associates,” says Santos. There are currently two active cohorts with four apprentices making their way through the program. All current apprentices are from underrepresented groups (Hispanic and African American). Oatey also recently welcomed its first female apprentice, who will graduate as part of the third cohort. Oatey’s commitment to small cohorts ensures personal attention to the apprentices’ development.

When the need for new apprentices is determined, positions are opened and the application, recruiting and selection process begins. The four-year program welcomes applications from any active operations associate in good standing, including those at Cleveland Manufacturing and Distribution facilities; however, the selection process for admission is rigorous. Applicants must display a strong work ethic, reliable attendance record, commitment to Oatey, and passion for skilled technical work.

Prior to acceptance, new candidates for apprenticeship must provide evidence of earning their high school diploma or GED, and complete a Mechanical Aptitude Test and a college admissions placement exam to ensure successful completion of the program.

The Industrial Maintenance Apprenticeship is a hybrid program that offers both in-classroom instruction with college credit and on-the-job training (OJT). Oatey partners closely with Cuyahoga Community College (Tri-C) to deliver a robust, specialized curriculum to complement the OJT that takes place at the Oatey facility. Every apprentice must complete up to 10,000 hours of OJT.

Visit Oatey.com to learn more about career opportunities at Oatey Co.