Homes are getting smarter as technology evolves, and devices like smart thermostats enable homeowners to create a perfect oasis inside their home while also lowering utility bills. As an HVAC expert, homeowners will look to you for guidance on choosing the right thermostat, so understanding the different variations and features of smart home technology is Read more
Homes are getting smarter as technology evolves, and devices like smart thermostats enable homeowners to create a perfect oasis inside their home while also lowering utility bills. As an HVAC expert, homeowners will look to you for guidance on choosing the right thermostat, so understanding the different variations and features of smart home technology is key.
To determine which thermostat will achieve a homeowner’s own personal degree of perfection, ask your customer these questions:
- How do you want to feel in your home?
A homeowner may not know what device or equipment they want, but they do know how they want to feel in their home. Asking them to describe their ideal environment and how they prefer the air around them to feel will help you get a sense for their individual level of comfort.
- What do you hope to gain from having a smart thermostat?
Is your homeowner looking for an easy way to control the temperature? Do they want to lower their energy bills or even-out the humidity levels in their home? Curate your smart thermostat recommendations around the homeowner’s greatest needs, which oftentimes are not mutually exclusive. Lennox’ iComfort S30 Ultra Smart Thermostat includes Allergen Defender, a feature that monitors and cleans the air in the home, and the ability to control temperature remotely from a smartphone.
- What level of control do you want over the temperature and air quality in your home?
Some homeowners want to monitor their home temperature remotely any time of day, while others prefer to set the perfect temperature once and leave it alone. If your homeowner opts for the former, choose a smart thermostat that provides a granular level of control and extensive remote capabilities. For example, the iComfort S30’s Smart Away Mode uses GPS to detect how far away the homeowner is from the house and adjusts the temperature accordingly. On the other hand, Lennox’ iComfort E30 Smart Thermostat’s Perfect Temp feature allows the homeowner to set the desired temperature and the system will automatically adjust heating and cooling to maintain that setting. Identifying the homeowner’s perfect level of comfort is key to suggesting the optimal smart thermostat.
- Do you want a thermostat that is compatible with digital assistants?
Some homeowners prefer to control temperature and air quality through a digital assistant. Lennox’ iComfort smart thermostats are compatible with assistants like Google Assistant, Apple HomeKit and Amazon Alexa to create the ultimate comfort experience.
Smart thermostats not only provide a wealth of benefits to homeowners, including decreased energy usage and control over temperature levels, but they can also improve how you work and interact with customers.
- Proactive troubleshooting. Oftentimes, smart thermostats will alert you when there is an issue with your customer’s HVAC systems. This allows you to proactively fix the problem, even before the homeowner is aware there is an issue. Through Lennox’ Dealer Portal, dealers can – when permitted by the homeowner – diagnose problems with the HVAC system and fix them remotely.
- Improved relationships with homeowners. Installation assistance and remote access provided by smart thermostats enable dealers to maintain and nurture relationships with the homeowner. Relationships are no longer one and done – you can be an ongoing resource for a homeowner with the touch of a button.
- Increased ease of installation. Smart thermostats don’t have to be difficult and time-intensive to install. For example, Lennox makes it easy through a four-wire installation with the S30 and E30. With faster and simpler installation, you can shift your focus to forming and nurturing long-lasting relationships with your customer.
Having a variety of options and capabilities allow both dealers and homeowners to find the ideal thermostat to meet their respective needs. Homeowners can surround themselves with perfect air, while dealers can provide higher levels of customer service. To learn more about how to help your homeowner find their perfect level of comfort, visit the Lennox website.
Guest Blogger: Sweta Hari is the Director of Product Management for Controls and Indoor Air Quality at Lennox International. She and her award-winning team are responsible for ideating, developing and commercializing products that improve home efficiency and honor Lennox’ commitment to healthy and comfortable air. With an intense focus on the HVAC dealer and homeowner’s customer experience in mind, Sweta and her team deliver industry-leading products that are recognized for their thoughtful design and overall functionality.
New compatibility allows customers to control home comfort with their voice Côr 5C and 7C thermostats now work with Google Assistant, allowing customers to more easily manage their smart home. Côr is a brand under UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX). Google Assistant smart speakers, like Google Home, have integrated support Read more
New compatibility allows customers to control home comfort with their voice
Côr 5C and 7C thermostats now work with Google Assistant, allowing customers to more easily manage their smart home. Côr is a brand under UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).
Google Assistant smart speakers, like Google Home, have integrated support for home automation, letting users control smart home devices such as the Côr 5C and 7C thermostat with their voice. For example, customers can ask the Google Assistant to control the temperature set point of the thermostat; or get instant feedback about the state of the thermostat temperature and mode.
“We are pleased to be able to offer our customers the ability to control their home comfort with more popular devices from Google,” said Todd Nolte, director, product management, Côr. “This compatibility allows Côr customers the ability to monitor and change their home system settings with just their voice or via an easy-to-use app.”
Côr Series Wi-Fi® thermostats keep homeowners connected and in control. The mobile app lets customers easily create and edit their schedules, review energy usage reports and change home temperature from anywhere. Plus, they can provide instant feedback on estimated energy savings, teaching users how to better balance comfort and savings.
“With Google Assistant, you can easily control all the connected devices in your home, from lights to thermostats, all in one simple place,” said Michele Turner, director, Smart Home Ecosystem, Google. “Our compatibility with Côr advances that effort to make the home smarter to help people live comfortably.”
The Côr 5C and 7C thermostats can save homeowners an average of 20 percent on their heating and cooling costs and are available through Carrier’s nationwide dealer network. The Côr thermostat is already compatible with Amazon Echo and will work with the vast majority of 24 volt communicating heating and cooling systems.
For more information on Côr products and services, please contact your local Côr dealer or visit mycorhome.com.