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The free app serves as a centralized resource to find equipment information and contact technical support for commercial rooftop units (RTUs) and residential equipment  Installation, troubleshooting and maintenance processes are streamlined with easy-to-access product information, guides and videos designed to help save time and reduce errors  Content can be accessed via search or by simply Read more

  • The free app serves as a centralized resource to find equipment information and contact technical support for commercial rooftop units (RTUs) and residential equipment 

  • Installation, troubleshooting and maintenance processes are streamlined with easy-to-access product information, guides and videos designed to help save time and reduce errors 

  • Content can be accessed via search or by simply scanning equipment QR codes  

Johnson Controls, the global leader for smart, healthy and sustainable buildings, has expanded their collection of residential and commercial contractor resources with the new Johnson Controls Ducted Systems (DS) Solutions App. The free app provides contractors with instant access to commercial and residential equipment information to help streamline installation, troubleshooting and maintenance processes.

The digital resource was designed to help contractors save time by reducing the need for physical manuals and paper assets that can be time-consuming to sort through and difficult to navigate while on the job site. Using the app, content can be searched by model number, or an equipment QR code can be scanned to quickly access product-specific information. Additionally, the app utilizes mobile technology, including camera-integration and geolocation services that enable contractors to upload videos or photos that can be accessed by Johnson Controls technical support teams to assist the troubleshooting process.

“The HVAC industry is in a state of rapid transformation, and for many contractors this means an increased workload burden with fewer technicians on the job,” said Charles Hurd, director of residential product management, Johnson Controls. “Contractors need intelligent, easy-to-access resources that can help make their processes more efficient and more accurate. The DS Solutions App is an example of how technology can be leveraged to bridge communication, reduce time and support positive outcomes.”

Contractors can access materials within the DS Solutions App using a Johnson Controls login.

Resources found within the app include:

  • Unit start-up sheets
  • Product registration details
  • Wiring diagrams
  • Parts lookup
  • Sequence of operations
  • BAS control points
  • Fault codes
  • Engineering guides
  • Installation manuals
  • Product training
  • Warranty information

The Johnson Controls Ducted Systems Solutions App is available for Android and iOS and can be downloaded from Google Play and the Apple App Store. For more information, visit www.johnsoncontrols.com/ds-solutions-app.

Bradford White Connect™ platform empowers users to monitor and manage the AeroTherm® Heat Pump Water Heater through a convenient mobile app Bradford White Water Heaters, an industry-leading American manufacturer of water heaters, boilers and storage tanks, introduces Bradford White Connect™, an external adapter providing app-driven monitoring technology for the AeroTherm® heat pump water heater (HPWH) series Read more

Bradford White Connect™ platform empowers users to monitor and manage the AeroTherm® Heat Pump Water Heater through a convenient mobile app

Bradford White Water Heaters, an industry-leading American manufacturer of water heaters, boilers and storage tanks, introduces Bradford White Connect™, an external adapter providing app-driven monitoring technology for the AeroTherm® heat pump water heater (HPWH) series.

The Bradford White Connect™ platform allows users to monitor the HPWH, adjust settings, and receive alerts all through a convenient mobile app available on Google Play or Apple’s App store.

“The Bradford White Connect™ platform offers homeowners a range of convenient options so they can manage their AeroTherm® unit wherever they are,” said Louise Prader, senior director, product management for Bradford White. “Many families have busy schedules. With Bradford White Connect™, they have a pairing of convenience and performance, all through our IoT connected appliance platform.”

Contractors can use Bradford White Connect™ to monitor in-service Aerotherm HPWHs, analyze their performance, and set alerts for water heater errors. For utility programs, the Bradford White Connect adapter conforms to grid-enabled demand response requirements with its CTA-2045 port.

“Bradford White Connect™ gives contractors an opportunity to meet the growing desire for connected home technology coupled with energy efficiency,” Prader said. “We’re pleased to make this important tool available to them and their customers.”

To learn more about Bradford White Water Heaters, please visit https://www.bradfordwhite.com/connect or call (215) 641-9400.

Navien, Inc., the leader in condensing technology, has launched the Navien Products & Service mobile app for Apple and Android devices. The new mobile app from Navien gives users access to all the information on the latest Navien innovations and the ability to keep track of installation, maintenance and service information for their Navien units. Industry professionals can log installation and service information for Read more

Navien, Inc., the leader in condensing technology, has launched the Navien Products & Service mobile app for Apple and Android devices.

The new mobile app from Navien gives users access to all the information on the latest Navien innovations and the ability to keep track of installation, maintenance and service information for their Navien units.

Industry professionals can log installation and service information for the units they work on, live chat with Navien technical support, scan unit serial numbers to register their installations including via NavienRewards, take job site photos to add to unit service logs, search for local wholesalers, and see the latest Navien training classes.

Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals, and so much more.

Navien Products & Services app can be downloaded now via Apple App Store for iOS or Google Play for Android.

Revamped and rebranded Nexia™ platform aims to streamline smart comfort experiences and complement Smart Thermostat offerings  American Standard launches American Standard Home, a smart home integration platform that offers advanced HVAC system control and diagnostic features. Formerly Nexia™, the new integrated app will continue to give homeowners a secure, convenient method to manage their indoor comfort through a connected experience, while HVAC professionals can ensure their HVAC systems are optimized for performance. American Read more

Revamped and rebranded Nexia™ platform aims to streamline smart comfort experiences and complement Smart Thermostat offerings 

American Standard launches American Standard Home, a smart home integration platform that offers advanced HVAC system control and diagnostic features. Formerly Nexia™, the new integrated app will continue to give homeowners a secure, convenient method to manage their indoor comfort through a connected experience, while HVAC professionals can ensure their HVAC systems are optimized for performance.

American Standard Home integrates with several smart home platforms, including major voice control platforms, Google Home and Amazon Alexa, and is compatible with hundreds of Z-Wave devices. The most common use is connecting an American Standard smart thermostat to remotely update your temperature, apply a schedule, and automate your home comfort experience.

“As we look at the time we’ve spent indoors over the last several months, we know how important it is for our HVAC systems to create comfortable living spaces, while providing the convenience homeowners crave,” shares Mel Fox, Senior Product Manager Trane Technologies. “Innovative, user-friendly and practical, American Standard Home provides a seamless integrated experience for our connected homeowners.”

With homeowner consent, American Standard Home’s sister platform, American Standard Diagnostics, provides HVAC dealers with real-time alerts, remote access to update a homeowner’s system, and historical data to help extend the life of the HVAC system, resulting in a reliable homeowner experience. The American Standard Diagnostics platform prevents minor maintenance issues from turning into major repairs.

The American Standard Home app will be available for download from any smart phone, tablet, or computer through the App Store and Google Play. Download the application from your device or reach out to your American Standard dealer to learn more.