Home Service businesses to benefit from focus on maintenance projects as homeowners regain financial flexibility Jobber, the leading provider of home service software, today released its latest Home Service Economic Report: 2024 Q3. The report features expert insights and proprietary data aggregated from more than 250,000 residential cleaners, landscapers, HVAC technicians, electricians, plumbers, and more, who Read more
Home Service Businesses

Home Service businesses to benefit from focus on maintenance projects as homeowners regain financial flexibility
Jobber, the leading provider of home service software, today released its latest Home Service Economic Report: 2024 Q3. The report features expert insights and proprietary data aggregated from more than 250,000 residential cleaners, landscapers, HVAC technicians, electricians, plumbers, and more, who run their businesses using Jobber.
The U.S. Federal Reserve’s recent interest rate cuts are already showing early signs of impact on consumer spending, bringing cautious optimism for the home service industry. After a slower first half of 2024, Jobber’s data shows increased momentum through the end of Q3, signaling a gradual recovery fueled by improved financial flexibility for consumers. These findings are also supported by the Michigan Consumer Sentiment Index (MCSI), a monthly survey based on interviews that measure U.S. consumer attitudes towards personal finances, business conditions and economic activity.

“As we move through the second half of 2024, we’re seeing encouraging signs for the home service category—especially as financial conditions continue to improve and consumer confidence grows,” said Sam Pillar, CEO & co-founder of Jobber. “At Jobber, we’re committed to helping small home service businesses capitalize on these opportunities, and the data we’re seeing suggests a path toward sustained growth in the months and years ahead.”
Demand for Home Service Outpaces Consumer Goods
Despite fluctuations in new work volume, consumer demand for home services held steady in Q3, with spending on services outpacing consumer goods. Higher average invoice sizes helped stabilize revenue, balancing the variability in new work. As interest rate cuts improve disposable income and consumer sentiment, household spending power is expected to rise, potentially driving further growth in home service demand.
Economists anticipate that the interest rate cuts will continue into 2025, providing greater affordability in areas like mortgage rates and financing for home improvements. This environment is expected to boost activity across both the housing and home service markets as consumers look to invest in essential home maintenance and renovation projects.
The housing market remains closely tied to demand for home services, and recent data indicates a promising future for this sector. While certain indicators, such as construction spending, new permits, and housing starts, have shown temporary stagnation, the cumulative effect of rate cuts is projected to revitalize the market by mid-2025. Rising home equity and expected increases in home improvements will drive demand for both discretionary and essential projects, pushing projected annual spending to $477 billion by Q3 2025, nearing previous peak levels.
Jobber’s report includes insights on the four key segments within the home services category, revealing trends in consumer spending and business resilience:
- Green: The Green segment, which includes lawn care and landscaping, saw early growth in 2024, though activity slowed in Q3 except for July. Despite economic pressures, median revenue remained stable as homeowners prioritized smaller, recurring outdoor maintenance over large renovations.
- Cleaning: Cleaning services, including residential and commercial cleaning, have seen rising median prices but declining volumes in 2024. While new work scheduled fluctuated due to reduced consumer spending, service providers have maintained stable revenue growth by increasing prices and focusing on premium offerings.
- Contracting: The Contracting segment, covering services like electricians and HVAC, experienced a downturn in new work scheduled by late Q3. Nonetheless, median revenue stayed steady, likely due to pricing adjustments and a shift toward higher-value projects.
- Construction: Construction services, including residential and commercial projects, have seen an improvement in median revenue as consumer spending shifts toward maintenance and improvements. However, new work scheduled continued to decline in Q3, reflecting cautious spending amid the gradual economic recovery.
“The 2024 Q3 Jobber Home Service Economic Report shows a promising outlook for the home services sector as interest rate cuts start to boost consumer spending and demand,” said Abheek Dhawan, Senior VP, Strategy & Analytics at Jobber. “With rising home equity and a shift toward maintenance projects, we anticipate steady growth as financial conditions improve. The sector is well-positioned to benefit from an aging housing stock and increased focus on essential updates, setting the stage for sustained demand and expansion through 2025 and beyond.”
To download the Jobber Home Service Economic Report: 2024 Q3, visit: https://getjobber.com/home-service-reports/nov-2024/

The partnership introduces Reins’ innovative stock and equity solutions to home service business leaders Reins, a pioneering technology firm dedicated to empowering small and mid-sized businesses through modern equity solutions, joined Nexstar Network as a Strategic Partner to offer its creative employee retention solutions to Nexstar’s membership throughout the United States. “Nexstar curates the most Read more
The partnership introduces Reins’ innovative stock and equity solutions to home service business leaders
Reins, a pioneering technology firm dedicated to empowering small and mid-sized businesses through modern equity solutions, joined Nexstar Network as a Strategic Partner to offer its creative employee retention solutions to Nexstar’s membership throughout the United States.
“Nexstar curates the most relevant products, services and partners in our industry to support our membership through our impactful Strategic Partner program,” said Julian Scadden, President and CEO of Nexstar network. “We welcome the Reins team and their innovative solutions that can help our members scale their impact, growth and success by investing in their employees in a meaningful way.”

The partnership will allow Nexstar’s more than 1,000 members access to Reins’ custom equity incentive programs, including the unique Modern Agreement for Rewards & Equity (MARE).
Reins’ personalized plans and advanced software empower small to mid-sized business owners to give employees a stake in the business through employer-like benefits or profit-sharing initiatives. MARE incentivizes key employees and paves the way for smooth succession planning. Offering a stake in the company’s success can encourage key employees to become deeply invested in the long-term growth of the company.
“Partnering with Nexstar Network is a no-brainer given their extensive 32-year track record educating contractors about best business practices,” said Chris Buttenham, co-founder of Reins. “The partnership allows us to reach more innovative small and independent businesses and work with owners who may be struggling to beat their local competition. Strengthening their employee retention rates will be crucial for their success.”
For more information about Reins and the MARE program, visit https://www.myreins.com.

GlassHouse, the only outbound sales platform built specifically for home service businesses, today announced an exciting new partnership with Textla, the industry leader in SMS marketing technology. This partnership will empower GlassHouse customers to access the best SMS platform for reaching their target buyers, while providing Textla customers with advanced tools to target homeowners using Read more
GlassHouse, the only outbound sales platform built specifically for home service businesses, today announced an exciting new partnership with Textla, the industry leader in SMS marketing technology. This partnership will empower GlassHouse customers to access the best SMS platform for reaching their target buyers, while providing Textla customers with advanced tools to target homeowners using GlassHouse’s customer intelligence platform.

Thanks to this partnership, home service businesses using GlassHouse and Textla together will be able to target homeowners in any neighborhood in America and send effective SMS campaigns that drive results. GlassHouse’s customer intelligence capabilities combined with Textla’s expertise in messaging, deliverability, and SMS campaign performance provides a powerful solution for generating new business.
“SMS campaigns have quickly become one of the most effective channels for ‘digital door knocking,’ said Jimmy Speyer, CEO of GlassHouse. “Our clients are driving incredible growth by using targeted messaging to reach their ideal buyers. This partnership with Textla means that our customers can now take their outreach to the next level, leveraging best-in-class SMS capabilities to turn every opportunity into a closed deal,”
GlassHouse customers will benefit from Textla’s industry-leading technology, gaining access to high deliverability rates, performance analytics, and best practices for driving customer engagement through text messaging. Meanwhile, Textla customers in the home services space will be able to leverage GlassHouse’s advanced customer intelligence to build effective audiences for SMS campaigns, ultimately helping them reach the right buyers at the right time.
“Our partnership with GlassHouse is a game-changer for home services businesses looking to scale,” said Luke Brickman, Founder and CEO at Textla. “GlassHouse’s targeting capabilities combined with our SMS technology will empower businesses to turn every door knock into a valuable lead and ultimately drive greater success in their communities.”
The partnership between GlassHouse and Textla comes at a crucial time when home service businesses are seeking efficient ways to generate new leads and grow their revenue without relying solely on traditional channels. By combining Textla’s SMS expertise with GlassHouse’s ability to identify potential customers in targeted neighborhoods, this solution enables home service businesses to conduct highly targeted, effective outreach.
Looking ahead, home service business owners who want to experience this innovative partnership firsthand will have the opportunity to demo the GlassHouse-Textla integration at the Service World Expo from October 15th to 17th in Lake Buena Vista, Florida. Come see how GlassHouse and Textla can transform your outreach strategy and drive growth.

New integration marks CallRail’s commitment to expanding investment across the home services category CallRail, the AI-powered lead intelligence platform, today announced an integration with Jobber, the leading provider of operations management software for home service businesses. With this integration, mutual customers—such as landscapers, plumbers, HVAC technicians, and painters—will get a better understanding of the performance of Read more
New integration marks CallRail’s commitment to expanding investment across the home services category
CallRail, the AI-powered lead intelligence platform, today announced an integration with Jobber, the leading provider of operations management software for home service businesses. With this integration, mutual customers—such as landscapers, plumbers, HVAC technicians, and painters—will get a better understanding of the performance of their acquisition channels and gain deeper insights into those leads to win more business without having to leave the Jobber platform.

By connecting to the CallRail app in the Jobber app marketplace, service pros will be able to see how potential leads discovered their business, the connection between the marketing sources and keywords that led to booked jobs, and view the communications history each lead had with their business.
“Teaming up with Jobber continues our longstanding commitment to supporting home service professionals as the only lead intelligence software directly integrated into technology that services pros are already using everyday,” Marc Ginsberg, CallRail CEO, said. “Our technology automatically surfaces actionable insights from calls and highlights the marketing activities that are bringing those leads. Now, these insights are available within the Jobber platform and connected with job-specific data to help service pros know what’s bringing their most profitable jobs.”
While the home service category continues to see a steady demand for services, advertising costs have increased significantly, causing many businesses to rely on lower cost lead generation services. The partnership will specifically enable mutual customers to easily access unprecedented details about customer journey, from lead to job, as well as unparalleled access to customer conversation data through CallRail’s Conversation Intelligence® platform. This will be especially important in 2024 as service pros will need to consider alternative ways to grow revenue and save on costs according to the latest Jobber Home Service Economic Report.
“Spending money on marketing can be intimidating for home service businesses, which often operate on tight budgets where every dollar counts,” said Sam Pillar, CEO and co-founder of Jobber. “These entrepreneurs want assurance that their hard-earned dollars are being invested efficiently. At Jobber, we want to take the guesswork out of running a successful home service business and provide the right tools for service pros to win work faster. This integration with CallRail is a great example of how we are doing that.”
“Marketing is critical to the success of our home services business, but wasting money on ads that don’t bring in leads can be detrimental,” said Branden Sewell, Owner of Seal Pro Painting. “Knowing where leads are coming from helps me know which marketing strategies are working effectively, and which ones need to be adjusted or scrapped. It saves time, money, and allows our business to focus on what matters most: booking jobs and getting paid.”
To learn more about how home service pros can make the most of this partnership, visit: https://callrail.com/blog/jobber-integration-easier-lead-management

Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at Successware.com under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider Read more
Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at Successware.com under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider, they provide actionable steps that will help business owners manage and grow their business.

“Today’s leaders in the home service contractor industry have many helpful tools to assist in making day-to-day operations more streamlined and efficient, but the choices involved in running a business can become overwhelming,” said Paul Carmody, President of Successware. “By sharing these eBook resources, Successware has distilled the most common questions and concerns into roadmaps that guide these business owners in their decision-making process. Our goal is to help them improve productivity, save time and increase revenue.”
Three eBooks currently available from Successware include:
- Benefits of Running Your Business in the Cloud – more and more of today’s business owners are ditching traditional self-hosting in favor of a cloud-based platform software. This eBook shares the benefits cloud-hosted software can provide such as efficiency, productivity and security, that can lead to increased revenue.
- Increase Top-Line Revenue by Digitizing Your Business – the world of technology is constantly evolving, and it’s easy to feel left behind. This eBook helps to explain making the jump from running your business on paper to running your business in a digital environment, so businesses can grow and scale like never before. It also features a case study from one of Successware’s largest customers in California and the steps they took to digitize their business.
- How to Choose the Right Field Service Management Software – many business owners are evaluating the different solutions available to them and trying to make the best decision for their business. This eBook covers the need for field service management software, initial steps to take before reaching out to software providers and what to consider when making that all-important selection.
Successware continues to post helpful articles on these topics and more on the company’s blog and will be publishing additional eBooks in the future geared to assist HVAC, electrical and plumbing business owners with their growth and success.