Home Service Businesses

New integration marks CallRail’s commitment to expanding investment across the home services category CallRail, the AI-powered lead intelligence platform, today announced an integration with Jobber, the leading provider of operations management software for home service businesses. With this integration, mutual customers—such as landscapers, plumbers, HVAC technicians, and painters—will get a better understanding of the performance of Read more

New integration marks CallRail’s commitment to expanding investment across the home services category

CallRail, the AI-powered lead intelligence platform, today announced an integration with Jobber, the leading provider of operations management software for home service businesses. With this integration, mutual customers—such as landscapers, plumbers, HVAC technicians, and painters—will get a better understanding of the performance of their acquisition channels and gain deeper insights into those leads to win more business without having to leave the Jobber platform.

By connecting to the CallRail app in the Jobber app marketplace, service pros will be able to see how potential leads discovered their business, the connection between the marketing sources and keywords that led to booked jobs, and view the communications history each lead had with their business.

“Teaming up with Jobber continues our longstanding commitment to supporting home service professionals as the only lead intelligence software directly integrated into technology that services pros are already using everyday,” Marc Ginsberg, CallRail CEO, said. “Our technology automatically surfaces actionable insights from calls and highlights the marketing activities that are bringing those leads. Now, these insights are available within the Jobber platform and connected with job-specific data to help service pros know what’s bringing their most profitable jobs.”

While the home service category continues to see a steady demand for services, advertising costs have increased significantly, causing many businesses to rely on lower cost lead generation services. The partnership will specifically enable mutual customers to easily access unprecedented details about customer journey, from lead to job, as well as unparalleled access to customer conversation data through CallRail’s Conversation Intelligence® platform. This will be especially important in 2024 as service pros will need to consider alternative ways to grow revenue and save on costs according to the latest Jobber Home Service Economic Report.

“Spending money on marketing can be intimidating for home service businesses, which often operate on tight budgets where every dollar counts,” said Sam Pillar, CEO and co-founder of Jobber. “These entrepreneurs want assurance that their hard-earned dollars are being invested efficiently. At Jobber, we want to take the guesswork out of running a successful home service business and provide the right tools for service pros to win work faster. This integration with CallRail is a great example of how we are doing that.”

“Marketing is critical to the success of our home services business, but wasting money on ads that don’t bring in leads can be detrimental,” said Branden Sewell, Owner of Seal Pro Painting. “Knowing where leads are coming from helps me know which marketing strategies are working effectively, and which ones need to be adjusted or scrapped. It saves time, money, and allows our business to focus on what matters most: booking jobs and getting paid.”

To learn more about how home service pros can make the most of this partnership, visit: https://callrail.com/blog/jobber-integration-easier-lead-management

Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at Successware.com under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider Read more

Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at Successware.com under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider, they provide actionable steps that will help business owners manage and grow their business.

“Today’s leaders in the home service contractor industry have many helpful tools to assist in making day-to-day operations more streamlined and efficient, but the choices involved in running a business can become overwhelming,” said Paul Carmody, President of Successware. “By sharing these eBook resources, Successware has distilled the most common questions and concerns into roadmaps that guide these business owners in their decision-making process. Our goal is to help them improve productivity, save time and increase revenue.”

Three eBooks currently available from Successware include:

  • Benefits of Running Your Business in the Cloud – more and more of today’s business owners are ditching traditional self-hosting in favor of a cloud-based platform software. This eBook shares the benefits cloud-hosted software can provide such as efficiency, productivity and security, that can lead to increased revenue.
  • Increase Top-Line Revenue by Digitizing Your Business – the world of technology is constantly evolving, and it’s easy to feel left behind. This eBook helps to explain making the jump from running your business on paper to running your business in a digital environment, so businesses can grow and scale like never before. It also features a case study from one of Successware’s largest customers in California and the steps they took to digitize their business.
  • How to Choose the Right Field Service Management Software – many business owners are evaluating the different solutions available to them and trying to make the best decision for their business. This eBook covers the need for field service management software, initial steps to take before reaching out to software providers and what to consider when making that all-important selection.

Successware continues to post helpful articles on these topics and more on the company’s blog and will be publishing additional eBooks in the future geared to assist HVAC, electrical and plumbing business owners with their growth and success.

First-of-its-kind grant program has helped launch, grow, and strengthen 55 home service businesses to date Jobber, the leading provider of operations management software for home service businesses, today announced that Jobber Grants, designed to recognize home service excellence and spotlight the work of small home service businesses across the U.S. and Canada, is now accepting Read more

First-of-its-kind grant program has helped launch, grow, and strengthen 55 home service businesses to date

Jobber, the leading provider of operations management software for home service businesses, today announced that Jobber Grants, designed to recognize home service excellence and spotlight the work of small home service businesses across the U.S. and Canada, is now accepting applications through June 8, 2023. Twenty-five businesses will be awarded grants totaling $150,000 USD. Finalists will be announced in August 2023. Apply at jobber.com/grants.

Home service professionals, ranging from aspiring to experienced business owners, are invited to apply for grants ranging from $2,500 to $15,000 USD. The five-minute application is designed for busy home service pros in any industry, including lawn care, plumbing, residential cleaning, and painting.

“Investing in home service businesses means giving back to our communities, facilitating job creation, and boosting local economies,” said Sam Pillar, CEO & co-founder of Jobber. “We’re proud to continue Jobber’s tradition of investing in local entrepreneurs at all stages of growth to help them achieve their goals and ambitions.”

Alex Neville-Verdugo, owner of Lefty’s Handy Services and former Jobber Grants recipient, is using the funds to grow her business. With the grant, she invested in training for her team that allowed her to expand her services to include home renovation projects. In addition to the capital, the exposure from being named a recipient resulted in new customers, which has accelerated the growth of her business during her slow season.

“Even before the money kicked in, Jobber Grants was a game changer for me,” said Neville-Verdugo. “My local newspaper wrote a piece about us, the entire community read it, and now I get stopped on the streets. I have gotten a huge amount of business from that article and have been sprinting ever since it came out—that alone was a game changer.”

Jobber Grants are organized into several categories that reflect the diverse representation of excellence across home service, which looks different from business to business. Categories include:

  • Home Service Heroes: Business owners who keep our home and offices safe and running smoothly.
  • Career Builders: Business owners who help hardworking people build meaningful careers.
  • Smooth Operators: Business owners running a smooth business for themselves and their customers.
  • Community Caretakers: Business owners who give back to the communities where they live and work.

Recipients have the freedom to choose how to use the grant to support their ambitious business goals and innovative ideas. Whether a company is looking to purchase new equipment, increase its marketing investment, launch a new service, or train their teams, funds from the Jobber Grants program are designed to help small business owners be more successful.

Ethan Rossler, owner of Wash Wizard and a Jobber Grant recipient, dreamed of starting a business shortly after graduating college. The grant provided the initial investment needed to launch his pressure washing business.

“Being a Jobber Grants recipient has allowed me to take advantage of my goals of starting a business,” said Rossler. “The funds have given me the opportunity to buy the startup materials necessary to actually start the business that I’ve always wanted to start.”

Jobber Grants is one of the many initiatives launched by Jobber dedicated to supporting and elevating home service entrepreneurs, including the company’s award-winning business operations software, events such as Jobber Summit, free resources to help launch, grow, and scale a business via Jobber AcademySalary GuidesJobber Entrepreneurship Group, trends and insights in the Jobber Home Service Economic Report, and more.

To learn more about Jobber Grants or to apply, visit jobber.com/grants.

The No. 1 price generating software company helps owners sharpen business practices with proven strategies at annual event The New Flat Rate, the No. 1 price generating software for home service contractors, is hitting the ground running as it gears up for the fourth annual Business Uncensored conference in Atlanta. The two-and-a-half-day event will take Read more

The No. 1 price generating software company helps owners sharpen business practices with proven strategies at annual event

The New Flat Rate, the No. 1 price generating software for home service contractors, is hitting the ground running as it gears up for the fourth annual Business Uncensored conference in Atlanta. The two-and-a-half-day event will take place at the Omni Atlanta Hotel at CNN Center, Oct. 3-5.

The New Flat Rate is hitting the ground running as it gears up for the fourth annual Business Uncensored conference in Atlanta.

This high-level business conference will provide home service business owners and their implementers with proven strategies to help them prepare for the future. This year’s theme of “Back to the Future” places an emphasis on positioning each company in attendance for growth at hyper speed. With over 16 sessions, contractors will have an opportunity for extensive training on a multitude of topics to help positively impact the future of their business.

“Regardless of the size of your business, Business Uncensored is a resource where you can interact with other contractors in a non-competitive environment and build systems to help your business evolve and grow.,” said Rodney Koop, founder and CEO of The New Flat Rate. “This is more than just your everyday conference. Business Uncensored is geared toward providing you with proven solutions that ultimately unleash their full potential while building connections with like-minded individuals.”

Over the course of the conference, attendees will participate in several sessions that provide valuable lessons on a variety of topics that play major roles in a business’ success. From personal communication strategies to closing the sale, participants will be able to obtain beneficial knowledge that can help them develop a competitive advantage in their service areas.

“Setting your company up for success by establishing a detailed, rock-solid plan is vital for any business, and Business Uncensored helps you accomplish this in an environment with other contractors looking to accomplish the same goal,” said Danielle Putnam, president of The New Flat Rate. “We are here to help business owners develop new game-changing strategies they can take home and implement within their own companies. Just as The New Flat Rate is more than a menu-pricing company, your company can be more than a service provider. It can be a vehicle that empowers employees and customers to achieve success while pushing the company to new levels and a better future.”

Speakers from The New Flat Rate include Putnam, Rodney Koop and Matt Koop. The keynote speaker for Business Uncensored will be business coach, author and host of the Profit Toolbelt podcast Dominic Rubino. Rubino has grown businesses from $1 million up to $120 million. A serial entrepreneur, he has built and sold two different multi-national companies since 2000. He is also the author of “Construction Millionaire Secrets: How to Build a Million or Multimillion-dollar Contracting Business the Smart Way.”

For more information or to sign up for Business Uncensored, please visit https://thenewflatrate.com/business-uncensored-conference/.

For more information about The New Flat Rate, please visit https://thenewflatrate.com/.