home service contractors

ServiceBot™ combines operational data and artificial intelligence to interact with prospects, creating new home services customers during the first online interaction WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has announced the launch of ServiceBot, a highly successful sales automation tool which makes e-commerce easy via Read more

ServiceBot™ combines operational data and artificial intelligence to interact with prospects, creating new home services customers during the first online interaction

WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has announced the launch of ServiceBot, a highly successful sales automation tool which makes e-commerce easy via an artificial intelligence (AI)-enabled chatbot that lives on a company’s website. Formerly known as Lawnbot, ServiceBot will now be available for all service industries, from lawn care to pest control to cleaning, and more.

“At WorkWave, we have made a promise to propel the industries we lead forward, and this means continuing to deliver innovation that helps our customers win and outpace their competition — ServiceBot clearly does that,” says WorkWave CEO David F. Giannetto. “ServiceBot is the first use of AI technology within WorkWave platforms and solutions, and opens the door across the entire portfolio to incorporate this type of technology into other areas that drive operational efficiency or improve the customer experience. Hundreds of our customers are already using ServiceBot to generate new customers 24 hours a day, 7 days a week.”

ServiceBot shows the power of WorkWave’s business model, and its recent expansion to lead multiple industries, by bringing its greater resources to bear, helping Lawnbot to evolve into ServiceBot which can now support any home service business. ServiceBot automates the sales process and allows consumers to purchase, schedule and pay for service visits right on their website, through AI-driven, human-like interactions. ServiceBot is seamlessly integrated into WorkWave’s industry-leading platforms including Real Green SA5 and is currently being integrated into PestPac, with ServMan and WinTeam soon to come.

With ServiceBot, customers can offer service to potential customers at any moment. As a mobile device-friendly, 24-hour, one-stop-shop sales automation tool, ServiceBot is able to sell to customers wherever they are, at any time.

Notable ServiceBot features include:

  • Complete branding aligned with individual businesses
  • Real-time pricing tables to ensure the most accurate quotes
  • Optimization for mobile users
  • Safe, secure payment acceptance
  • A detailed dashboard to see all sales and lead data in real time
  • Ability to generate great reviews with ReviewBot
  • Sales enablement across 25 different service categories

To learn more about ServiceBot, visit goservicebot.com.

The industry’s leading business training and coaching experts announce an ongoing development program designed to give business owners a foundation for empowering and inspiring their teams Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces a unique opportunity for service industry business owners, managers, and team leaders to develop Read more

The industry’s leading business training and coaching experts announce an ongoing development program designed to give business owners a foundation for empowering and inspiring their teams

BDR’s Leadership Excellence Academy offers a unique opportunity for service industry professionals to develop key skills for empowering and inspiring their teams and generating enhanced results.

Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces a unique opportunity for service industry business owners, managers, and team leaders to develop key skills for generating enhanced results by effectively influencing and mentoring team members.

BDR’s Leadership Excellence Academy: Foundations, an ongoing development program, launches in October with bi-monthly training sessions held the second Tuesday of every other month through August 2023.

“Leadership is the foundation of success in our industry, and anyone can become a leader,” said Bruce Wiseman, president and owner of BDR. “You don’t have to have a particular personality type to be a leader. All it takes is a commitment to your business and a vision for success. Our Leadership Excellence Academy is an investment in success. It’s designed to help contractors and distributors establish and implement a plan to empower and inspire their teams to reach higher levels of success.”

Foundations is Year One of the Leadership Excellence Academy journey and consists of six four-hour training workshops that target key elements of leadership. Each session provides strategies and best practices on how to apply each one in the workplace, including:

  • Determine your leadership level (Oct. 4)
  • Determine your leadership style and capacity (Dec. 13)
  • How to become an influencer (Feb. 14, 2023)
  • Go from communicating to connecting (April 11, 2023)
  • Empowering your team to success (June 13, 2023)
  • Leading people: managing the process (Aug. 9, 2023)

In addition to the six bimonthly workshops, Leadership Excellence Academy: Foundations offers targeted podcasts to help participants prepare for and review each session along with self-paced online courses available between the live online workshops.

“Learning leadership principles is something available for anyone,” Wiseman said. “Ultimately leadership is about setting an example, living up to your values, and building a strong, positive culture your team wants to be part of. Leadership itself isn’t always easy, but the proper training and experience prepare you to successfully face challenges and take your company to the next level.”

To register or learn more about BDR’s Leadership Excellence Academy, visit https://www.bdrco.com/leadership-excellence-academy/.

Leading menu pricing software company to host annual conference at Westin Chattanooga The New Flat Rate, the first menu-pricing system for home service contractors, is gearing up for its third annual Business Uncensored conference in Chattanooga. The two-and-a-half-day event will take place from Oct. 18-20 at the Westin Chattanooga kicking off with a reception on the Read more

Leading menu pricing software company to host annual conference at Westin Chattanooga

The New Flat Rate, the first menu-pricing system for home service contractors, is gearing up for its third annual Business Uncensored conference in Chattanooga. The two-and-a-half-day event will take place from Oct. 18-20 at the Westin Chattanooga kicking off with a reception on the night of the 18th.

This high-level business conference offers attendees the opportunity for comprehensive training that will help home service business owners in a multitude of ways, from learning how to utilize online marketing to recognizing business plateaus. This year’s theme is “Drive,” which places an emphasis on helping business leaders drive their money, marketing, team and purpose.

“Since we started The New Flat Rate, our goal has been to help make the lives of contractors easier while also allowing them to be profitable as a company,” said Rodney Koop, founder and CEO of The New Flat Rate. “With Business Uncensored, we can do that by providing tools and knowledge that will not only help them increase profits but also unleash their full potential.”

Throughout the conference, attendees will gain lessons on a variety of different topics that will teach contractors how to develop successful business methods that drive the company overall. There will be several breakout sessions that are geared toward increasing focus on topics that can help business owners address needs in specific areas, such as friendship marketing or how to supercharge your service department.

“Many business owners in the home service industry place their focus on revenue-generating areas such as the number of service calls they receive on a regular basis, oftentimes missing out on opportunities by rushing to finish the job,” said Danielle Putnam, president of The New Flat Rate. “We have sessions that will help contractors uncover those lost opportunities, act on them, and follow up for future business during the slow season.”

“While keeping a steady flow of business is important, it isn’t the only thing that makes a company successful. Understanding what drives your team or the overall success of your customers is just as important. Those are some of the areas that we also focus on during Business Uncensored to help contractors grow and be successful.”

Speakers from The New Flat Rate will include Rodney Koop; Danielle Putnam; and Matt Koop, vice president. Also speaking at the event are contractors Roger Daviston, John Ellis, Rob Matheny, Steve Moon and Christopher Gibbons.

For more information about Business Uncensored, visit www.2021BU.com

For more information about The New Flat Rate, visit https://www.thenewflatrate.com.