Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, announced that Zach Fellows of Ace Supply Company in Eden Prairie, Minn., won the company’s first-ever Counterperson of the Year Contest. As Counterperson of the Year, Fellows exemplifies the same values that make Malco Read more
HVAC
Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, announced that Zach Fellows of Ace Supply Company in Eden Prairie, Minn., won the company’s first-ever Counterperson of the Year Contest.
As Counterperson of the Year, Fellows exemplifies the same values that make Malco great: dedication to superior customer service and going above & beyond to ensure contractors have the Malco tools they need to get the job done. Fellows earned a prize of $500 cash, a Malco golf shirt and hat.
“In the realm of customer service, few shine as brightly as Zach Fellows,” said Michael Dungan, Fellows’ nominator. “His dedication, passion, and commitment to excellence are clear indicators that he is destined for a bright future.”
“We are proud to recognize Zach for providing excellent customer service and setting the bar high for our industry,” said Rebecca Talbot, vice president of marketing at Malco Products. “Zach’s proactive approach to serving contractors and promoting Malco’s high-quality products is well-deserving of our inaugural Counterperson of the Year title.”
For more information about Malco Products, visit www.malcoproducts.com.
Chicago, known for its windy weather and diverse seasons, demands a reliable HVAC system to keep homes comfortable year-round. If your heating, ventilation, and air conditioning (HVAC) system is showing signs of wear and tear, it might be time for a replacement. In this guide, we’ll walk you through the essential steps and considerations for Read more
Chicago, known for its windy weather and diverse seasons, demands a reliable HVAC system to keep homes comfortable year-round. If your heating, ventilation, and air conditioning (HVAC) system is showing signs of wear and tear, it might be time for a replacement. In this guide, we’ll walk you through the essential steps and considerations for a smooth HVAC replacement in the Windy City.
1. Assess Your Current HVAC System
Before diving into the replacement process, take a moment to assess your existing HVAC system. How old is it? Are you frequently calling for repairs? An aging system might be less efficient and more prone to breakdowns. If your energy bills are soaring, a newer, more energy-efficient model could be the solution.
2. Choose the Right HVAC System
Chicago experiences both frigid winters and hot summers, making it essential to select an HVAC system that can handle the extremes. Consider a system with a high Seasonal Energy Efficiency Ratio (SEER) for cooling and a high Annual Fuel Utilization Efficiency (AFUE) for heating. A knowledgeable HVAC professional can help you choose the right system based on your specific needs.
3. Research HVAC Replacement Companies
When it comes to HVAC replacement, hiring the right company is crucial. Research local HVAC replacement companies in Chicago, read customer reviews, and ask for recommendations from friends and family. A reliable company will not only provide quality installation but also offer ongoing maintenance services to keep your system running smoothly.
4. Get Multiple Quotes
When exploring HVAC replacement options, avoid settling for the initial quote. Instead, reach out to several HVAC replacement companies to gain insight into the HVAC replacement cost Chicago. While affordability is a key factor, it’s essential to strike a balance with the company’s reputation and experience. Opting for a slightly higher upfront cost from a reputable company can translate to long-term savings through efficient installation and reduced need for repairs.
5. Check for Rebates and Incentives
Many utility companies and government programs offer rebates and incentives for upgrading to energy-efficient HVAC systems. Before finalizing your decision, check for any available programs in Chicago. These incentives can significantly offset the initial cost of your HVAC replacement and contribute to long-term energy savings.
6. Schedule a Professional Assessment
Once you’ve chosen a reputable HVAC replacement company, schedule a professional assessment of your home. An experienced technician will evaluate your current system, ductwork, and insulation to determine the most suitable replacement options. This step ensures that your new HVAC system is sized correctly for optimal performance.
7. Plan for Ductwork Modifications
In older homes, ductwork may need modifications to accommodate modern HVAC systems. Leaks, inadequate insulation, or improper sizing can reduce the efficiency of your new system. Work closely with the HVAC professionals to address any ductwork issues and ensure that your replacement system operates at peak efficiency.
8. Prepare for Installation Day
On the day of installation, clear the area around your HVAC system to provide easy access for the technicians. Remove any obstacles and secure pets in a separate area to ensure a smooth and safe installation process. Communicate with the HVAC team about any specific instructions or concerns you may have.
9. Choose the Right Time for Replacement
While HVAC replacement can be done at any time of the year, it’s wise to choose a season when you won’t heavily rely on either heating or cooling. Spring or fall are often optimal times for replacement, allowing you to avoid extreme temperatures and potential discomfort during the installation process.
10. Plan for Regular Maintenance
Once your new HVAC system is in place, don’t forget about regular maintenance. Schedule annual check-ups to keep your system running efficiently and address any minor issues before they become major problems. Regular maintenance can extend the lifespan of your HVAC system and ensure consistent comfort in your Chicago home.
11. Explore Smart HVAC Options
In a tech-savvy city like Chicago, consider upgrading to a smart HVAC system. These systems allow you to control your heating and cooling remotely through a smartphone app. Smart thermostats can learn your habits, adjust settings automatically, and provide energy usage insights. While the initial cost may be slightly higher, the long-term savings and convenience make it a worthwhile investment for the modern Chicago homeowner.
12. Understand Local Building Codes
Before proceeding with your HVAC replacement, familiarize yourself with local building codes and regulations in Chicago. Different neighborhoods may have specific requirements for HVAC systems, and adherence to these codes is crucial to avoid fines or complications. Your chosen HVAC replacement company should be well-versed in local regulations and ensure that your new system meets all necessary standards.
13. Consider Zoning for Enhanced Comfort
Chicago homes often have varying temperature needs in different areas. Zoning your HVAC system allows you to control the temperature independently in different zones of your home. This not only enhances comfort but can also lead to energy savings by only heating or cooling the areas that are in use. Discuss zoning options with your HVAC professional during the replacement planning stage.
14. Plan for Contingencies
While HVAC replacement is generally a straightforward process, it’s wise to plan for contingencies. Unforeseen issues, such as hidden ductwork problems or unexpected structural challenges, can arise during the installation. Having a contingency plan in place, both in terms of time and budget, can help manage unexpected situations without causing unnecessary stress.
15. Seek Financing Options
Replacing your HVAC system is an investment in your home’s comfort and energy efficiency. If the upfront cost is a concern, explore financing options available in Chicago. Some HVAC replacement companies offer financing plans, and there may be local programs or low-interest loans that can help you spread the cost over time. Ensure you fully understand the terms and interest rates before committing to any financing arrangement.
Conclusion
Navigating the HVAC replacement process in Chicago requires careful consideration of technology, local regulations, and potential challenges. Exploring smart options, understanding building codes, and planning for contingencies can make the process smoother and more successful. By staying informed and proactive, you’ll not only enhance the comfort of your home but also contribute to a more energy-efficient and sustainable living space in the heart of Chicago. Stay warm in the winter and cool in the summer, all while being mindful of your energy consumption!
The premier business training and coaching provider for the HVAC industry announces the return of the ongoing development program for distribution, designed to enhance territory sales and strategic growth Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program Read more
The premier business training and coaching provider for the HVAC industry announces the return of the ongoing development program for distribution, designed to enhance territory sales and strategic growth
Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program for territory managers and distribution sales team members that focuses on developing sales skills, leadership agility and a strategic vision for territory growth.
Business Development Resources (BDR) announces its 2024 program for Trailblazer Sales Academy, an ongoing online training program for territory managers and distribution sales team members that focuses on developing sales skills, leadership agility and a strategic vision for territory growth.
Trailblazer Sales Academy features four live virtual workshops from January through May to help participants start the 2024 year strong in essential areas for HVAC territory managers and outside sales representatives. These four-hour training sessions provide participants with the opportunity to learn the best practices of top-performing territory managers, with topics including:
- Jan. 4: Drive sales and help dealers win in the first quarter
- Feb. 13: Build your strategic sales call process
- April 2: Find the right dealer through targeted prospecting
- May 23: Help dealers install more jobs through labor leverage
“Trailblazer Sales Academy is an opportunity for territory managers to forge a sales path and reap the rewards of their dream territory,” said Sr. Vice President of Training and Marketing Matt MacArthur. “The program empowers members to enhance their business acumen and build a plan while developing their skills in key areas. At the end of the training, participants can implement new processes to drive immediate growth and long-term strategies for taking ownership of their sales areas.”
The academy also includes targeted podcasts and self-paced courses to help participants continue to develop their skills and make the most of the program.
Membership in Trailblazer Sales Academy is limited to just 50 participants in 2024. Discover more and register at https://www.bdrco.com/trailblazer-academy/.
The leading provider of coaching and training for HVAC, plumbing, and electrical contractors helps businesses transform the future of their company through proper field service software setup and configuration. Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces a new solution to help industry Read more
The leading provider of coaching and training for HVAC, plumbing, and electrical contractors helps businesses transform the future of their company through proper field service software setup and configuration.
Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces a new solution to help industry business owners optimize their field service management software and get data and insights that drive long-term profit and growth.
BDR’s Field Service Software Integration assists contractors in streamlining their existing service management software settings and integrations, equipping them and their teams with a proven system that boosts productivity and overall efficiency.
BDR announces a new solution to help HVAC, plumbing, and electrical business owners optimize their field service management software.
“We’re helping our customers get maximum performance and value from their field service software,” said Kim Archer, President of BDR. “Field service software can be a powerful tool, but dialing in its wide range of functionality is critical. Business owners have the most accurate view of their company’s financial health and can make informed decisions that enhance growth and profitability.”
BDR’s Field Service Software Integration provides access to an experienced software integration expert who can help contractors identify and implement the ideal configuration for their team, including:
- Reconciling between their field service software and accounting software
- Price book account mapping
- Membership program structure
- Matching business units and departments
“With our Field Service Software Integration, business owners can be confident they’re seeing clear, up-to-date financial and accounting data,” Archer said. “We hear from many customers that they don’t know if their software is giving them the right information. We want to give them tools that ensure their businesses head in the right direction.”
For more information about BDR’s Field Service Software Integration, visit https://www.bdrco.com/bdr-service-software-integration/.
Vetter Plumbing, that is. If you’re ever in the Pacific Northwest, look up Doug Vetter, owner of Vetter Plumbing, Longview, Wash., and successful plumbing and heating contractor who has worked with the tools almost nonstop since graduating from high school in 1990. We recently rain into Doug at the pipe-cutting ceremony for Uponor’s Experience Center Read more
Vetter Plumbing, that is. If you’re ever in the Pacific Northwest, look up Doug Vetter, owner of Vetter Plumbing, Longview, Wash., and successful plumbing and heating contractor who has worked with the tools almost nonstop since graduating from high school in 1990. We recently rain into Doug at the pipe-cutting ceremony for Uponor’s Experience Center, and his passion for the trades is palpable.
Doug Vetter, right, has an infectious attitude, and enjoys living life like no one else.
In fact, you might say that young people searching for their true passion won’t likely encounter a more inspiring ambassador than Doug to a life in plumbing and heating.
There are, of course, a great many proud, highly accomplished professionals in this industry. But you’d be hard-pressed to find a tradesperson with a more robust and, at times, fearless outlook on life than Doug. He readily insists that much of this bring-it-on attitude derives from the sheer thrill of working as a service technician. “I just love my job,” he says over and over again.
For a small sampling of the sunny-side-up attitude Vetter brings to work each day, consider his morning routine of delivering doughnuts to the counter and warehouse staff at his favorite local supply house. Whoever heard of a plumber bringing free food to a wholesaler? “They have done lots of special stuff for me,” he cheerily reasons, “and, besides, it doesn’t cost that much.”
“My customers are always asking me, ‘Why are you in such a good mood today?’” he continues. “Well, when you contact me, we both know it’s not a social call. You have problems and fixing them may not be a ‘fun’ time for either of us. Why dump more stress on your situation by carrying a chip on my shoulder because I need to, let’s say, squeeze into your crawl space? Believe me, I hate crawl spaces. But being a plumber was my choice, and squeezing into crawl spaces is my job. That’s why you pay me.”
Doug willingly, happily, eagerly does his job 10 hours a day, seven days a week. But these are mere average—the actual totals could be much more in any given week. He would not have it any other way in a business that seldom lets him even slow down, let alone rest.
“I’ve never had a down time, even during the recent recession,” he says. “I just can’t say ‘no’ to people. That’s one of my downfalls and an issue with my significant other. But I love working.”
Back to the Uponor visit, Doug tells us that he is particularly proud of his tattoos, even the jaw-droppingly large U-P-O-N-O-R logo. Its six block letters span the full width of his back, left shoulder to right. Just as amazing: Every last ink mark strictly adhered to corporate style guidelines, right down to the correct shade of blue.
“I had a large blue Uponor sticker of the sort I put on my two trucks. I told my tattoo guy to put this exact thing on my back. He said, ‘Really?’ and I said, ‘Absolutely!’” Three grueling sessions over eight hours later, the tattoo was exquisitely in place and ready for show time whenever Doug decides to remove his shirt.
Why would he do something so “out there”? Why not? he shrugs. How better to express his unwavering loyalty to a brand he has supported nearly his entire career? “Uponor is the only brand I will put on my skin,” insists Doug, offering what is for him the ultimate compliment.
He fondly remembers his very first encounter with PEX more than 20 years ago, working for a Seattle plumbing wholesaler in the mid-1990s. Mark Walther — then a sales agent for the Portland-, Ore.-based Hollabaugh Brothers & Associates (still Uponor’s rep in the Pacific Northwest); and later a mentor for Doug when both worked at Merit Mechanical in Seattle—demonstrated the thermal memory of PEX with the familiar heat-gun demonstration that thousands have witnessed at countless trade shows over the decades.
Vetter’s work truck is radiantly heated.
“Mark said to me, ‘Watch this, Doug!’ After kinking the pipe in his hand, he used a simple heat gun to make that kink vanish in minutes. I will never forget that moment—it was the coolest thing, just incredible. Every chance I get, I love showing people the same demo with the heat gun.”
Doug readily embraces the problem-solving aspect of service work: “I love going into someone’s house, learning what’s wrong, explaining the situation in ways the customer can understand and appreciate, and then fixing the problem—and fixing it in the right way.
“I can’t just throw something together for a customer. I do my plumbing a certain way—the way I was taught all those years ago at Merit Mechanical, where I earned my journeyman’s license.”
As noted earlier, those young people you’re trying to steer toward a trade career won’t likely snag a first job with Doug, who has happily—defiantly even—worked solo for the vast majority of his professional life since starting his own business. Although, his wife, Liz, is going through her apprenticeship to join him as a licensed plumber in the business.
Vetter has a certain way of running his business. “I want my cords wrapped in a one-foot circle and put away in a particular spot. My truck, a big-box van, is spotless and organized a certain way, and I want to keep it that way. That one employee I had just couldn’t do it.”
Same thing for working with the tools, if not more so: “I’m not a hard ass, but my No. 1 job is to protect the health of my customers. If I fail to create a sewer-line joint properly, the customer will have a disaster. If I expand a pipe incorrectly, I’m flooding someone’s house. I do it right because my reputation depends on it, and my reputation is all I have.”
Another, equally critical facet of “Doug’s Way” is treating every customer the same—fairly and nicely. “Nobody, it seems at times, does customer service any more. For example: promptly calling someone back who has called you. I feel badly if a day goes by before my returning a call. Many don’t do it at all and think nothing of it.
“I was taught to treat people with the utmost respect, regardless of what they look like, where they’re from, or how much money’s in their pockets. I want to fix their plumbing, of course, but I also want to give them the best service they can get anywhere.”
Currently in his 50s now, Doug plans to work “until I just can’t do it any more”—before retiring to Puerto Rico, where he says the people are warm, the weather’s warmer, and the water’s warmest of all. Until then, he will stick to his 70-hour work week as a highly motivated service plumber who gladly shoulders more work than any one man should handle, despite doing no advertising or promotion other than word-of-mouth.
“I thrive on service work. I love the instant gratification of solving problems. I get up in the morning, hit the road to meet new people, and figure out how to help. Every job is different, and the days just fly by.”