Earning a Bachelor of Arts in Criminal Justice, Michael Flynn’s (@flynnstone1) career path took an unexpected turn. “I fell ass-backward into the trade,” says Flynn. Early on, Flynn worked as pool lifeguard for six years, and, at the time, he knew a family that owned a plumbing and HVAC business. “They asked me to come Read more
HVAC
Earning a Bachelor of Arts in Criminal Justice, Michael Flynn’s (@flynnstone1) career path took an unexpected turn. “I fell ass-backward into the trade,” says Flynn. Early on, Flynn worked as pool lifeguard for six years, and, at the time, he knew a family that owned a plumbing and HVAC business. “They asked me to come on as a helper and driver, and they said I could go on my interviews and take care of my criminal justice stuff any time I needed.”
After realizing that he wasn’t getting hired due to the job shortage in 2008, Flynn focused all of his energy on the trade; he started paying more attention because this was his new career path.
When the guy Flynn was driving for left that company a year and a half later, Flynn’s boss at the time threw him the keys and told him to hop in the truck. “Needless to say, I was shaking in my boots. I was super nervous to run my own truck and service calls. Yet the boss told me to call him anytime I needed help to describe what I was looking at. The dude was a genius; he helped me fix it every time, and this was before FaceTime and good quality phone pictures, lol,” says Flynn.
With this new-found confidence instilled by his boss, it finally clicked in Flynn’s head that he could succeed in the field. Then, a self-inflicted roadblock. Flynn got a DUI and the company couldn’t keep him on, which inevitably led him on the path to sobriety. “I’m going to be four years sober on the 19th of this month,” says Flynn.
Searching for new work, he worked for a company for six months and eventually moved to another company. “That company’s boss taught me a lot about the business aspect of the trade, and he was super hard on me to succeed. Because of that, I did 1/2 million in sales for him on the service side in one year.”
Eventually, Flynn sought an opportunity to advance his career and he moved to the company he is at now, Service Professionals, Union, New Jersey, to do installs. Working with Service Professionals for the past six years, Flynn wears many hats and has multiple responsibilities. “I am a lead installer for residential installations for plumbing and boiler service, and I oversee all operations on the jobsite, and entire projects. I’m also a field supervisor, and take care of warranty issues, difficult service calls, and sometimes oversee other installs that I am not even a part of,” says Flynn.
The last few months have been rather difficult, but lately business has picked back up. When COVID-19 first started here in the states, work was extremely slow, says Flynn. The company had to lay off a few installers—some who weren’t comfortable coming into work and some that just wanted to take off. “It was rough; fighting to get 25-30 hours a week when I’m normally at 50-60. People wouldn’t let us in the house. Now it has picked up because the weather is getting warmer and people need their AC. We are wearing masks and gloves, and asking customer to keep their distance when we are performing an install.”
Flynn owes much of his growth and success to his father. “I’m adopted, which can be tough for some people. He showed me the meaning of hard work, but most of all, he showed me the love and affection I needed,” says Flynn. “He told me that if I wanted something, I had to put in the work to get it, and I still carry that to this day.”
That hard work translates to happy customers. “I get the best feeling when a customer sees the finished install and says ‘wow’! Taking a really bad looking and terribly functioning system and turning it into gold is what I live for,” says Flynn.
Beast mode
Flynn’s advice to those considering the trades is to dive head first into the trade and don’t be afraid to ask questions. “The lead, boss, or owner knows a lot more than you will ever know. That doesn’t mean they are not willing to teach you what they know. Are a hands-on learner or a watch and learner? It helps so they can get you to a point where you can perform tasks on your own,” says Flynn.
While the job is very rewarding, it’s not all puppy dogs and rainbows. “It’s a rough and tough industry. You have to lift stuff, push stuff and pull stuff; that’s just the nature of the beast. But, it’s also extremely fun. We have a great time every day, whether it’s joking on the job site—while still getting work done—or problem solving in a customer’s home. It really is a great place to be.”
The RIDGID Rp241 propress tool is one of Flynn’s go-to tools.
Yet, people have to know that the trade and industry is always changing, says Flynn. “My concern is people’s unwillingness to change with it and adapt. Some things never change. But some things are completely different. You have to look at things totally different now and be able to adapt. There is a lot of technology that can help people improve system performance, for example.”
According to Flynn, that excitement and visibility for the trades needs to start with shop classes in middle school and high school. For instance, recently Flynn was cleaning out his basement and found some woodworking projects he did in middle school. “I said to my wife, ‘Damn, I wish they had shop in high school.’ I might have been even further in my career if they did,” says Flynn.
Being part of the RIDGID Experience was one of the best things in Flynn’s career
Moreover, the trades need to more in the discussion as a viable option. “Everyone is pushing college, college, college when you can go to trade school and be debt-free. Don’t get me wrong, I benefited from college as far as knowledge and people skills, but I am not using that degree.”
Finding success in the trades does take time, hard work and dedication. And finding the right balance between home and work life can be difficult. “Balancing is hard, but it’s great for me because when I’m home, I’m home. I don’t have to go out. No on-call for me at all. There is an install weekend rotation, but that’s it. My wife knows that I am working very hard to provide so she doesn’t give me a hard time. If I know it’s going to be a long day, I let her know beforehand. She really is a great support for me. Communication is key to that, as well,” says Flynn.
In what spare time he has, Flynn enjoys reading and researching, BBQs and cookouts with family and friends, concerts and fishing trips. That researching includes scrolling through IG and absorbing as much information as he can. Social media has been a beneficial frontier for Flynn. “IG has been great for me. Connecting with everyone in the trades is incredible, and it really has helped me up my game on install with cleanliness and functionality. All of the tips and tricks is amazing.
I’ve also made some contacts with some tool companies, which is cool. Obviously, being part of the RIDGID Experience was one of the best things in my career, and I found out about that through Mechanical Hub!” says Flynn.
The last time Flynn said it was a great day? “It may sound cheesy, but every time I step back and look at a completed job that is running perfectly, I have a good day. I really do love what I do.”
Acceptable behavior. What exactly does it look like on the job? John & Devynn discuss acceptable behavior in terms of customers, employees and employers. How should one act on the job? https://youtu.be/NjJAQWgb4gs Read more
Acceptable behavior. What exactly does it look like on the job? John & Devynn discuss acceptable behavior in terms of customers, employees and employers. How should one act on the job?
North America’s most efficient water heater qualifies for the highest level of energy rebates and can save homeowners hundreds of dollars upon purchase. Rheem recently unveiled the industry’s most efficient hybrid electric water heater. Named ProTerra™ for its unmatched efficiencies, this ENERGY STAR® certified water heater from Rheem is over 400 percent more efficient compared to Read more
North America’s most efficient water heater qualifies for the highest level of energy rebates and can save homeowners hundreds of dollars upon purchase.
Rheem recently unveiled the industry’s most efficient hybrid electric water heater. Named ProTerra™ for its unmatched efficiencies, this ENERGY STAR® certified water heater from Rheem is over 400 percent more efficient compared to any standard electric tank-type water heater in market and is more eco-friendly than ever at up to 4.0 UEF.
“Rheem is committed to developing cutting-edge products that benefit end-users and our environment,” said Ankur Maheshwari, senior product manager, Rheem. “Our top-of-the-line ProTerra water heater can save homeowners money upon purchase in the form of a $300 federal tax credit, and because the system requires minimal power to operate, its carbon footprint is the lowest in its class.”
The ProTerra’s compact design makes it a perfect tank replacement for even the home’s smallest spaces. The system is available in the widest selection of gallon sizes in its category – 40, 50, 65, 80 – to support various hot water needs, and the ProTerra with LeakGuard™ model is now the industry’s only hybrid water heater with built-in leak detection and auto-shutoff that limits water loss from the tank to no more than 20 ounces. LeakGuard protects the home against water damage, providing peace of mind for end-users.
This all-new hybrid water heater also has Rheem’s exclusive EcoNet® Wifi technology built in. Once connected through the EcoNet mobile app, users can monitor the system from any location, adjust water temperatures for controlled comfort and receive maintenance alerts to ensure the system continues to run smoothly without interruption. Additionally, through the EcoNet mobile app, users can access Rheem’s Hot Water Availability feature which indicates how much hot water is available in the tank, preventing any cold shower surprises. Other advanced features include scheduling around peak electricity rates, an energy usage tracker to manage consumption without sacrificing comfort and five operating modes to balance between energy usage and hot water availability.
Plumbers can access detailed system diagnostics through Rheem’s Contractor App, which shortens service visits and improves credibility in the field. The ProTerra has all serviceable components on the front of the unit, which also saves plumbers valuable time on a jobsite. Another benefit to plumbers is the unit’s zero clearance requirement on the sides. This makes earthquakes straps easy to install, providing an extra benefit in California where earthquake straps are code.
“Our ProTerra hybrid water heater is not only the most efficient water heater available, it is also NEEA Tier 4 certified and comes with CTA 2045 adaptor with full Demand Response capability out of the box,” said Scott Cohen, Senior Manager, Rheem. “This level of product efficiency is Rheem’s ongoing priority when developing new innovations and supports the company’s “Greater Degree of Good” sustainability initiative which includes reducing GHG emissions by 50 percent.”
The ProTerra qualifies for the highest level of energy rebates, will save homeowners up to nearly $500 in annual energy costs[1] and will pay for itself within two years[2]. For more information on utility rebates, ask your local utility provider and visit www.rheem.com/hybrid.
[1]Based on comparison against the estimated annual operating cost of a standard electric water heater of like capacity manufactured prior to 2015 under NAECA II which is likely being replaced.
[2]Based on purchase price and energy cost savings of a 50-gallon Hybrid Electric Water Heater with 3.55 UEF (3.50 EF) over a 50-gallon standard residential electric water heater with a 0.93 UEF (0.95 EF).
Taco Comfort Solutions® has expanded their family of easy to use, high-efficiency ECM circulators with the addition of the 0034e™ and 0034ePlus™ models. With a maximum of 34 feet of head and 50 gpm, the new circulators offer up to 85% energy savings over a conventional circulator. These circulators are available with cast iron or Read more
Taco Comfort Solutions® has expanded their family of easy to use, high-efficiency ECM circulators with the addition of the 0034e™ and 0034ePlus™ models. With a maximum of 34 feet of head and 50 gpm, the new circulators offer up to 85% energy savings over a conventional circulator.
These circulators are available with cast iron or NSF/ANSI 61 & 372 certified stainless steel volutes, so they are ideal for closed-loop heating systems as well as domestic hot water recirculation systems. Both circulators also offer a convenient, rotatable control box cover for a professional look, no matter the orientation of the installed circulator.
The 0034e features an easy-to-use dial with five operating modes, including constant pressure, fixed speed, Taco’s exclusive activeADAPT™ self-adjusting proportional pressure, and 0-10V capability. The 0034ePlus adds proportional pressure and more constant pressure settings as well as a digital display with real-time feedback, including watts, GPM, feet of head, and RPM. Both circulators are dual-voltage 115V/230V.
Both new circulators come with exclusive features that make Taco’s ECM high-efficiency circulators so easy to use, including SureStart® automatic unblocking and air purging, BIO Barrier® black iron oxide protection, dual electrical knockouts, six-inch stranded leads, recessed flange nut-grabbers and double insulation so no ground wire is needed.
For more information, visit www.TacoComfort.com
Mickelson Plumbing & Heating, Missoula, Montana, specializes in plumbing, HVAC and boiler service, and high-efficiency systems. Starting his own business out of necessity, or perhaps the illusion of it, Andy Mickelson (@mick_plumb) launched Mickelson Plumbing & Heating New Year’s Day, 2011. I guess you could say it’s all part of Mickelson’s fabric and mental make-up—there Read more
Mickelson Plumbing & Heating, Missoula, Montana, specializes in plumbing, HVAC and boiler service, and high-efficiency systems.
Starting his own business out of necessity, or perhaps the illusion of it, Andy Mickelson (@mick_plumb) launched Mickelson Plumbing & Heating New Year’s Day, 2011. I guess you could say it’s all part of Mickelson’s fabric and mental make-up—there is no end result other than success. “I am a terrible loser; I hate not winning daily,” says Mickelson.
Turning the clock back to where it all began, Mickelson was eight years old when he got his taste of real hard work, helping out his father, a remodeling contractor. “It was easy to have my brothers and me helping out, and at that time, we were eager to get dirty and learn how to build things, and THAT has never stopped,” says Mickelson.
Soaking up knowledge whenever he had the chance, Mickelson has had many great mentors in his first shop, and the UA produces an incredible brotherhood of knowledgeable folks. “Dick Darne was one of the Journeyman that I learned the most from; he had a hip replacement, and a few weeks later I began my service career, carrying his tool bag and being his hands in the field when he couldn’t. All I had to do was listen to directions and retain the methods of his madness. The troubleshooting tactics I learned in a roundabout way were invaluable.”
Today’s Landscape
Nearly 10 years after venturing on his own, who could’ve ever foreseen the situation we are faced with today? “The first quarter was one of the best we’ve ever seen, but April produced only 68% of the average business produced in the first three months of the year,” says Mickelson.
Thankfully, Montana has seen fewer COVID-19 cases than the rest of the country, and the state has re-opened for business. But that’s not to say Mickelson isn’t taking the necessary PPE precautions, and Mickelson is screening all customers at this time. “For the most part, we are not taking on work that can be postponed.”
In general, needless to say, Mickelson loves what he does—creating solutions for his customers. “Service work allows me to do that several times a day. It’s a good thing.”
But thinking of going out on your own? A heavily-involved Boy Scout leader, Mickelson suggests taking its motto to heart—Be Prepared. “Plan, Plan, Plan. There are fantastic resources available to help people prepare to start a business. USE THEM! Also, you have to answer the simple question, am I ready to be a business owner first and a plumber second? If yes, then proceed. If no, rethink the approach get your mind right. Businesses hire good plumbers, not the other way around.”
And those who are thinking of getting into the trades? “Do it, unless you have a better plan that actually pays,” says Mickelson, but he stresses that we need to kill the stigma that the trades are all about hard work. Concerning to Mickelson, those who discourage others from entertaining the idea of becoming a tradesman based on the work being too tough or man’s work. “Anyone who indulges in this tactic is merely afraid of their own deficiencies and nervous about being replaced by someone who may work smarter or harder.”
Sure, there are aspects that are hard, continues Mickelson, but with continued education and exerting oneself, reaching a higher level of employment in the trades is a real possibility. Good work ethics and attitude are noticed—one may not hear about it—but it doesn’t go unnoticed. And, share the knowledge others have shared with you. “I have always found that it is far easier to share knowledge with a willing listener than it is to intentionally with hold it,” says Mickelson.
Mickelson’s career has afforded him a good life with his wife and two kids. “Family time is my favorite. Second would be exercising my 2nd Amendment rights. Both of which usually occur outdoors.”
Yet balancing work/family life is a careful endeavor for Mickelson. “It’s really easy for family to take a back seat and be lost in the hustle. I traditionally try to make sure that work is done during the day and that my ‘Night Shift’ doesn’t start until everyone has begun to wind down for the night. All in all, business has taught me to use my time efficiently, and set priorities, Family, friends, money, seems to be a good flow.
All in all, waking up every day is a blessing for Mickelson. “I’ve told my kids for years that they are the only person who can make their day a bad day, so go into battle and aim for a great day, and worst-case scenario it’ll be OK.”