According to Lowe’s proprietary research, 66% of Pros say they’re excited about the potential of technology to improve their efficiency, with retailer-specific mobile apps and built-in tools ranking highly among innovations they see as having the greatest potential to improve their day-to-day. Purchase Authorization, a new feature from Lowe’s within the MVPs Business Tools suite Read more
Lowe’s State of the Pro Report
According to Lowe’s proprietary research, 66% of Pros say they’re excited about the potential of technology to improve their efficiency, with retailer-specific mobile apps and built-in tools ranking highly among innovations they see as having the greatest potential to improve their day-to-day. Purchase Authorization, a new feature from Lowe’s within the MVPs Business Tools suite of offerings, enables account holders to provide a QR code to a designated runner for in-store purchases and pick-ups, with set time and spending limits. This creates a fast and seamless in-store checkout process, with no more credit card handoffs or confirmation phone calls needed. The tool is now available online and via the Lowe’s app, exclusively for MVPs Pro Rewards and Partnership Program members. Learn more here.
Providing accurate, detailed bids is important to homeowners. According to proprietary research from Lowe’s, 65% of homeowners cited lack of clarity on project costs as a top challenge in working with Pros. Consider taking advantage of online tools, like Lowe’s Online Order Quoting, to efficiently build and receive quotes for orders purchased via the Lowe’s Read more
Providing accurate, detailed bids is important to homeowners. According to proprietary research from Lowe’s, 65% of homeowners cited lack of clarity on project costs as a top challenge in working with Pros. Consider taking advantage of online tools, like Lowe’s Online Order Quoting, to efficiently build and receive quotes for orders purchased via the Lowe’s app/website. Pricing for Lowe’s online quotes is guaranteed for seven days, so you can share with clients in advance and help eliminate uncertainty. Learn more here.
According to Lowe’s State of the Pro report, poor quality craftmanship (64%) and a lack of warranty (60%) are among the top challenges homeowners identify as “major,” suggesting there could be other factors that prevent homeowners from re-hiring. Learn more about what matters most to customers here Read more
According to Lowe’s State of the Pro report, poor quality craftmanship (64%) and a lack of warranty (60%) are among the top challenges homeowners identify as “major,” suggesting there could be other factors that prevent homeowners from re-hiring. Learn more about what matters most to customers here.
Rising labor costs and a general shortage of skilled labor affect Pros’ ability to manage their workload. Although Pros are more likely to consider labor challenges minor, Lowe’s State of the Pro report shows that they still expect these challenges to persist in coming months – especially with 74% of Pros agreeing that they rely Read more
Rising labor costs and a general shortage of skilled labor affect Pros’ ability to manage their workload. Although Pros are more likely to consider labor challenges minor, Lowe’s State of the Pro report shows that they still expect these challenges to persist in coming months – especially with 74% of Pros agreeing that they rely on their team more than ever before. Read more about what Pros are doing to retain their crew and attract new talent here.
According to Lowe’s State of the Pro report, high material costs, supply chain delays and low inventories of materials are the most top-of-mind challenges for Pros in 2022 – with 31% of Pros saying their ability to get needed supplies has worsened since last year, and 56% of Pros say high material costs will be Read more
According to Lowe’s State of the Pro report, high material costs, supply chain delays and low inventories of materials are the most top-of-mind challenges for Pros in 2022 – with 31% of Pros saying their ability to get needed supplies has worsened since last year, and 56% of Pros say high material costs will be a long-term challenge – making the ability to adapt and plan ahead for projects key in 2022. Learn more about how Lowe’s Pro resources can help here.