While skill-level is important, customers are considering other traits before hiring and recommending Pros. Lowe’s State of the Pro report found that homeowners are nearly twice as likely to use personal recommendations or referrals (84%) than external recommendations or referrals (48%). Learn more about strengthening your relationship with customers here Read more
MVPs
While skill-level is important, customers are considering other traits before hiring and recommending Pros. Lowe’s State of the Pro report found that homeowners are nearly twice as likely to use personal recommendations or referrals (84%) than external recommendations or referrals (48%). Learn more about strengthening your relationship with customers here.
Tip of the Week: According to Lowe’s State of the Pro report, 76% of Pros say they rely on suppliers and retailers more than ever for extra support, with nearly 90% of Pros saying it’s important for retailers to have valuable loyalty programs. By signing up for Lowe’s MVPs Pro Rewards Program, Pros get a Read more
Tip of the Week: According to Lowe’s State of the Pro report, 76% of Pros say they rely on suppliers and retailers more than ever for extra support, with nearly 90% of Pros saying it’s important for retailers to have valuable loyalty programs. By signing up for Lowe’s MVPs Pro Rewards Program, Pros get a true business partner in addition to earning gift cards, exclusive offers, like free select drinks and snacks, access to business tools, Paint Rewards, a chance to win prizes, and newly introduced MVPs Bonus Days!
For more information please visit Lowes.com/Pro.
Tip of the Week: Different generations of homeowners have different home improvement needs, but fundamentals of customer service are still key overall. Lowe’s State of the Pro report found that better communication ranked as the No. 1 deciding factor across all generations when deciding between two final quotes – with 60% of homeowners citing ‘not Read more
Tip of the Week: Different generations of homeowners have different home improvement needs, but fundamentals of customer service are still key overall. Lowe’s State of the Pro report found that better communication ranked as the No. 1 deciding factor across all generations when deciding between two final quotes – with 60% of homeowners citing ‘not responsive to communication’ as a major challenge. Read more about what homeowners look for in their relationships with Pros here.
For more information on the latest for Pros, please visit Lowes.com/Pro.