Navien

Navien, Inc. proudly announces the availability of its highly anticipated NWP500 Series Heat Pump Water Heater. This next-generation, eco-friendly water heating solution is now ready to deliver outstanding efficiency, advanced connectivity, and ultra-quiet operation for residential applications across the USA and Canada.

Building off the success of stainless steel materials in their number one selling tankless water heaters and boilers, the NWP500 Series features a durable stainless steel tank and coated aluminum coils, eliminating the need for interior anode protection while delivering long-lasting performance and enhanced corrosion resistance with reduced maintenance requirements over the life of the unit. The exterior of the NWP500 features an easy-to-clean, fingerprint- and smudge-resistant matte grey pre-coated finish for a premium look and feel that fits seamlessly into modern home environments. The NWP500’s lighter weight design and top and side connection options offer versatility and ease of installation in a variety of indoor settings.

“The launch of the NWP500 Series perfectly reflects Navien’s ongoing commitment to innovation and environmental responsibility,” said TH Kim, CEO at Navien. “We designed this product to not only deliver outstanding performance and convenience in everyday life, but also to contribute to a cleaner, more sustainable future for the communities we serve.”

Key features of the NWP500 Series Heat Pump Water Heater include:

• Exceptional Energy Efficiency: Energy Star^® certified with Uniform Energy Factor (UEF) ratings up to 4.05.
• Easy-to-use LED Display: Intuitive control panel for adjusting temperature and settings.
• Advanced Connectivity: Built-in Wi-Fi powered by NaviLink® for remote monitoring, control, and over-the-air software updates.
• Demand Response Ready: Integrated EcoPort™ (CTA-2045 Port) ensures compatibility with utility demand response programs.
• Ultra-Quiet Operation: Operates at noise levels below 45dBA, making it one of the quietest heat pump water heaters in its class.
• Installer Friendly: Indoor installation with top and side connection options, dry-fire protection, and intuitive control panel with LED display.
• NEEA AWHS Tier 4 Compliant Design: Engineered to meet the most stringent regional efficiency standards.
• 5 Operation Modes: Energy Saver, Heat Pump, High Demand, Electric, and Vacation modes for maximum performance.
• Wide Operation Range: Ambient operation range as low as 41°F.
• Future-Ready Recirculation Support: Compatible with upcoming Navien recirculation pump accessory (late 2025).

All of these premium materials and innovative features that were engineered into the NWP500 earned the heat pump water heater the 2025 Red Dot Design Award, a globally recognized distinction that celebrates outstanding product design, innovation, and functionality. Available in three sizes – 50, 65, and 80 gallons – the series offers first-hour ratings from 65 to 85 gallons to meet various household demands.

For more information about the NWP500 Series Heat Pump Water Heater and Navien’s full line of advanced solutions, visit navieninc.com.

Navien kicked off its USA and Canada Roadshow on March 27, 2025 at Brewery X in Anaheim, California. The event showcased a suite of groundbreaking HVAC products, including the NAZ Air-to-air Heat Pump, NPF Hydro-Furnace, NAS Air Handlers, NAM Cased Coils, NAE Hydro-AC, and NWP500 Heat Pump Water Heaters.

The roadshow will visit multiple locations across the United States and Canada over the next three months, providing HVAC professionals and industry leaders with an exclusive opportunity to experience Navien’s latest innovations in person. Attendees will get detailed product insights and expert guidance on integrating these cutting-edge solutions into their business offerings.

“We’re thrilled to bring our new HVAC products directly to professionals across North America,” said Jacob Ford, Vice President of Sales at Navien. “This roadshow is a unique opportunity for our customers to interact with our latest innovations and learn how they can elevate their service offerings with the extremely energy-efficient and reliable HVAC systems from Navien.”

The Anaheim event at Brewery X marks the first stop in this extensive roadshow, with several other stops in Southern California already planned and others across the US and Canada coming soon. For up-to-date information on upcoming stops, visit Navien’s official roadshow page at navieninc.com/hvac-roadshows.

In today’s edition, we’ll talk mandates on circulator efficiency as we welcome back Taco’s John Barba. We’ll scratch the surface with heat pump water heaters, and Eric Aune talks about our weekly podcasts, and a cool incentive from Navien.

Navien, the leader in condensing technology, has started shipping their latest innovation, the NPF Hydro-furnace. First announced during their virtual launch event on September 26^th, the NPF forced air hydro-furnace is Navien’s introduction into the HVAC market.

Available in upflow and horizontal configurations, the NPF comes in two sizes of 60,000 BTU/h and 100,000 BTU/h that both boast 97.0% AFUE, utilize high-efficiency ECM motor technology, and meet the stringent requirements of SCAQMD rule 1111 for Ultra-Low NOx performance.

The NPF uses Navien’s industry-proven stainless steel heat exchangers to heat water in an isolated compartment out of the airstream which provides sound-reduction and energy efficiency. The heated water is circulated through a hydronic coil which transfers the heat into the airstream for the ultimate in quiet forced-air heating comfort. The sealed combustion design allows the NPF to deliver comfortable heat without significantly impacting humidity levels at one of the quietest sound levels of any furnace on the market. Water can be supplied to the NPF either through an auto-fill ¼” water connection or through an easily accessible manual fill water reservoir.

The NPF features industry leading variable capacity that can modulate down to 15% for an unparalleled level of comfort that allows the unit to meet year-round heating needs. Each NPF unit is field gas convertible from natural gas to liquid propane, and rated for high elevation up to 10,000 feet with factory supplied conversion kit.. An EZNav^® unit-mounted interface with built-in setup wizard provides easy, intuitive steps for startup, configuration, and diagnostics. Installers can set supply air temperature and airflow directly from the front panel, and the service wizard will walk contractors through component verification to aid in troubleshooting. NPF hydro-furnaces are compatible with most one- and two-stage thermostats and can be matched with any AC or heat pump system providing their own dedicated airflow selections and ramping profiles.

Upflow models of the NPF are available to ship now, with horizontal models planned to start shipping in February 2024. To learn more about the NPF Series of hydro-furnaces, visit navieninc.com.