WorkWave

Racing legend and successful businessman to discuss how to drive your business toward success WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s life cycle, announces racing legend Rusty Wallace as its 2023 Beyond Service User Conference keynote speaker. Wallace was the 1989 NASCAR Cup Series Champion, 1984 Rookie of Read more

Racing legend and successful businessman to discuss how to drive your business toward success

WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s life cycle, announces racing legend Rusty Wallace as its 2023 Beyond Service User Conference keynote speaker. Wallace was the 1989 NASCAR Cup Series Champion, 1984 Rookie of the Year and 55-time Cup Series race winner — and will go into history as one of NASCAR’s finest drivers. He will provide unique insight into driving business growth and success, and will highlight the leadership and teamwork skills needed to effectively build your business.

WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s life cycle, announces racing legend Rusty Wallace as its 2023 Beyond Service User Conference keynote speaker.

Wallace’s keynote will be held on Tuesday, Jan. 10 from 8:30-9:30 a.m., with a VIP meet-and-greet to follow. WorkWave’s CEO David F. Giannetto will be kicking off this year’s conference with a keynote presentation on Monday, Jan. 9 from 8:30-10:30 a.m., where he will be joined by other WorkWave executives to discuss the successes the company has experienced in 2022, and its future vision for 2023 and beyond.

“I am thrilled to be joining the WorkWave family at the 2023 Beyond Service User Conference to help its critical customer base of field service professionals build and grow their businesses so they can position themselves for future success,” says Wallace. “It is an honor to join WorkWave on its mission to empower its customers to grow their businesses, this time through the unique and impactful insight they will receive from the 2023 User Conference.”

For 16 straight seasons, Wallace won at least one race in NASCAR’s Cup Series, marking the third-longest such streak in history. At the time of his retirement in 2005, Wallace’s 55 victories marked the eighth-best all-time total and his nearly 20,000 laps led ranked seventh all-time. Wallace is often credited as being one of the catalysts behind the mainstream appeal the sport enjoys today. Currently, Wallace serves as Lead Analyst for MRN Radio — the Voice of NASCAR — where he is heard on more than 700 affiliates nationwide, as well as on Sirius XM Radio.

Wallace is also active in other business pursuits. In 2005, he became the first NASCAR driver in recent history to design a professional racing facility when he inked the plans for the 7/8-mile Iowa Speedway. The facility opened to rave reviews and has hosted rounds of the NASCAR Xfinity Series, the NASCAR Camping World Truck Series and the Indycar Series. Wallace is also the principal stakeholder in the Rusty Wallace Automotive Group, a collection of eight automotive dealerships located in eastern Tennessee.

“We are honored to welcome Rusty Wallace to this year’s User Conference. He is not just a NASCAR racing legend, but a successful businessman who understands how important decision-making, teamwork and focus is both on and off the track. He will absolutely leave our customers feeling inspired and ready to drive their businesses forward,” says Giannetto.

This year’s User Conference will be held Jan. 8-11 at the Hilton Orlando and will be bringing more opportunities to learn, share, get inspired and grow than ever before. Attendees will be able to tap into a network of 1,000-plus field service professionals from various industries, regions and business sizes, and will have the option to join trainings and sessions designed for all skill levels and business functions for all WorkWave customers.

Register today by visiting our conference website. Early bird ends Aug. 31!

ServiceBot™ combines operational data and artificial intelligence to interact with prospects, creating new home services customers during the first online interaction WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has announced the launch of ServiceBot, a highly successful sales automation tool which makes e-commerce easy via Read more

ServiceBot™ combines operational data and artificial intelligence to interact with prospects, creating new home services customers during the first online interaction

WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has announced the launch of ServiceBot, a highly successful sales automation tool which makes e-commerce easy via an artificial intelligence (AI)-enabled chatbot that lives on a company’s website. Formerly known as Lawnbot, ServiceBot will now be available for all service industries, from lawn care to pest control to cleaning, and more.

“At WorkWave, we have made a promise to propel the industries we lead forward, and this means continuing to deliver innovation that helps our customers win and outpace their competition — ServiceBot clearly does that,” says WorkWave CEO David F. Giannetto. “ServiceBot is the first use of AI technology within WorkWave platforms and solutions, and opens the door across the entire portfolio to incorporate this type of technology into other areas that drive operational efficiency or improve the customer experience. Hundreds of our customers are already using ServiceBot to generate new customers 24 hours a day, 7 days a week.”

ServiceBot shows the power of WorkWave’s business model, and its recent expansion to lead multiple industries, by bringing its greater resources to bear, helping Lawnbot to evolve into ServiceBot which can now support any home service business. ServiceBot automates the sales process and allows consumers to purchase, schedule and pay for service visits right on their website, through AI-driven, human-like interactions. ServiceBot is seamlessly integrated into WorkWave’s industry-leading platforms including Real Green SA5 and is currently being integrated into PestPac, with ServMan and WinTeam soon to come.

With ServiceBot, customers can offer service to potential customers at any moment. As a mobile device-friendly, 24-hour, one-stop-shop sales automation tool, ServiceBot is able to sell to customers wherever they are, at any time.

Notable ServiceBot features include:

  • Complete branding aligned with individual businesses
  • Real-time pricing tables to ensure the most accurate quotes
  • Optimization for mobile users
  • Safe, secure payment acceptance
  • A detailed dashboard to see all sales and lead data in real time
  • Ability to generate great reviews with ReviewBot
  • Sales enablement across 25 different service categories

To learn more about ServiceBot, visit goservicebot.com.

The 2023 Beyond Service User Conference, being held January 8-11, 2023, in Orlando, once again unites the industry’s leading field service companies with one exciting and impactful event WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has opened registration for its 2023 Beyond Service User Conference, one Read more

The 2023 Beyond Service User Conference, being held January 8-11, 2023, in Orlando, once again unites the industry’s leading field service companies with one exciting and impactful event

WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, has opened registration for its 2023 Beyond Service User Conference, one of the field service industry’s biggest and most exciting events of the year. This year’s conference, being held January 8-11, 2023, in Orlando, Florida, will once again bring together WorkWave experts and customers from its family of brands: PestPac, ServMan, Real Green, WorkWave Service, Coalmarch, Slingshot, Servicebot (formerly known as Lawnbot) and — for the first time — TEAM Software.

Since being acquired by WorkWave in fall 2021, TEAM Software has continued to be a leading provider of software and solutions for the cleaning, janitorial, security and facilities management industries. WorkWave is thrilled to welcome the TEAM Software family and its customers to the Beyond Service User Conference this year, where attendees can not only gain knowledge and build expertise around themes relevant to all field service industries, but also reap the benefits from a conference that offers the opportunity to bring together members of all types of service industries to network, learn and grow together.

“The success of last year’s inaugural Beyond Service User Conference far exceeded what we could have imagined, as we combined the WorkWave family of brands into one exciting and inspiring event for the first time,” says WorkWave CEO David F. Giannetto. “WorkWave has created a unique experience that brings together the most diverse group of service leaders from more industries than found anywhere in the world, all with one thing in common — all are focused on succeeding and growing every area of their service business. We are looking forward to bringing this even more diverse group together again this year as we aim to make the 2023 Beyond Service User Conference our best experience yet.”

The Beyond Service User Conference will feature more than 200 training and thought leadership sessions and customer success stories to empower users to gain expertise across WorkWave’s portfolio of solutions, so they can grow and run their businesses more efficiently. This year’s conference will offer thought-provoking workshops, networking opportunities with 1,000-plus service professionals, and exciting entertainment and social events.

Please visit our website to learn more, and click here to register for the event. Our website will continue to be updated with this year’s keynote speaker, session information and other details.

A Collection of Unprecedented Financial Offerings to Power the Field Service Industry WorkWave’s Business Builder Visa credit card is its newest offering under WorkWave Financial Services, aimed to help small businesses build strong credit in their company’s name WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life Read more

A Collection of Unprecedented Financial Offerings to Power the Field Service Industry

WorkWave’s Business Builder Visa credit card is its newest offering under WorkWave Financial Services, aimed to help small businesses build strong credit in their company’s name

WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business’s life cycle, announces the launch of WorkWave Financial Services, a collection of financial offerings that will range from credit cards, to lending, to tailored insurance and more — all designed specifically to help WorkWave customers grow their business and maximize their money.

“WorkWave Financial Services allows us to use our position as an industry leader, combined with the significant investment we have made to build out our payments and financial capabilities, to give back to our customers in ways that no other technology partners are capable of,” said David F. Giannetto, CEO of WorkWave. “As their trusted partner, our customers look to us to support every area of their business with integrated solutions that work hand in hand to increase their efficiency, not just in service, but as they grow and utilize their money. Our financial services offerings will provide greater access to capital, more efficient rates for loans and credit, and favorable insurance programs that are critical to growing their business.”

The newest offering under WorkWave Financial Services is the Business Builder Visa credit card, specifically created to help small businesses build a strong credit rating in their company’s name. This is a major challenge for many small businesses, especially if the owner has no or a low credit rating. Unlike any other traditional credit card, the Business Builder Visa is backed by a portion of daily settlement sales, providing business owners more control over spending. Business Builder cardholders will benefit by avoiding excessive interest rates, late charges and personal financial exposure associated with high-fee credit cards and loans by leveraging the capital they are already creating through daily sales.

“Most card issuers are averse to underwriting risk for small businesses, but as their strategic partner, we believe in our customers’ success and it’s our responsibility to support them and help them grow,” said Giannetto. “The Business Builder Visa addresses a real, sustainable solution to support their need to lay a strong foundation from which these companies can scale, and build a company they are proud of for generations to come.”

The Business Builder Visa joins WorkWave’s integrated payment processing solution as part of this newly launched WorkWave Financial Services offering. It will soon include lending service, insurance and payroll.

WorkWave is one of the largest software companies underwriting risk on behalf of its customers, which has allowed it to rapidly grow its financial services offering, and offer rates that are typically never offered to small businesses.

For more information on WorkWave Financial Services, click here.