![](https://plumbingperspective.com/wp-content/uploads/sites/3/2022/09/SOTP_lockup_LowesGable_Dark-1-610x145.png)
Homeowners expect Pros to be responsive and honest in their communication throughout the project lifecycle, which increases the likelihood of repeat business. Based on findings from Lowe’s State of the Pro report, homeowners value communication of timelines and costs, business policies and other expectations upfront. Learn more about customer expectations here.
Join the conversation: