WILO USA, a provider of pumps and pump solutions for water management, building services and groundwater, secures a 3-year re-certification of their ISO 9001 (International Organization for Standardization) Quality Management certification and continuation of their ISO 14001 environmental management system certification. The ISO 9001 standards provide guidance and tools for manufacturing companies to ensure that their products and services consistently meet customer’s requirements and quality is consistently improved. ISO 14001 helps any company looking to control their environmental impact and improve environmental performance.
“To meet ISO 9001 Quality Management System Certification, Wilo demonstrated its ability to consistently meet customer and applicable statutory and regulatory requirements and meet eight quality management principles,’ says Tim Ruppert, managing director of Wilo. “Our staff has put in a tremendous amount of work into achieving certification proving that Wilo follows the highest standards when it comes to supporting our customers.” “It’s the success and belief in ISO that have really allowed Wilo to make great strides in quality, repeatable processing and continuous improvement to meet our ever changing daily business needs,” says Chris Perkins, director of operations for Wilo. “The importance of having this ISO certification should never be underestimated.”
ISO 9001 quality management principles include; customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships. ISO 14001 provides organizations with the element of an effective environmental management system that can be integrated with other management requirements and help organizations achieve environmental and economic goals.