XOi and Interplay Learning partnership enhances foundational training and field service performance

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Innovative industry leaders collaborate to provide essential skills and insights that drive efficiency and productivity

XOi, a leading provider of technician-focused technology solutions, announces a new partnership with Interplay Learning, the leading provider of online and VR training for the essential skilled trades.

The partnership combines Interplay Learning’s immersive turnkey learning platform, which helps field service technicians acquire and deepen essential skills, with XOi’s suite of AI-powered data collection and analysis solutions. Together, the two solutions accelerate the time it takes to train technicians for the field and provide essential resources to support superior performance and customer service from jobsites.

“The natural and powerful extension of the Interplay Learning platform to the XOi solution positions companies to succeed and also moves our industry forward,” said Interplay Learning CEO Doug Donovan. “Interplay Learning helps techs acquire and deepen foundational knowledge, while XOi delivers the resources that techs need in the field to better serve customers and communicate with the office. Both solutions work anytime and anywhere — convenient for techs and essential for great customer service. Interplay Learning helps techs gain skills faster and reduce ‘time to truck,’ while XOi serves as the essential resource for communications and customer service for those techs once they are out in the field.”

Interplay Learning, the leading provider of online and VR training for the essential skilled trades, has expanded and upgraded its commercial HVAC catalog, enabling commercial HVAC firms and mechanical contractors to reduce training costs and accelerate ramp-up times for their apprentices and technicians.

XOi’s growing suite of cloud-based solutions offers the premier data-cataloging and analytics functionality for field service, giving teams a range of tools for increasing efficiency, accuracy and accountability. Powered by XOi’s standardized workflows, job documentation capabilities, and training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.

“At XOi, we’re committed to supporting technicians in the field so they do their jobs accurately and effectively,” said Aaron Salow, founder and CEO of XOi. “Interplay Learning’s proven training platform helps get new techs up to speed quickly and keeps experienced techs up to date so they can deliver premium service and performance, allowing contractors to focus on their mission and drive growth.”

Interplay Learning’s award-winning online and VR training for the essential skilled trades is scalable and more effective than traditional training methods. By leveraging its immersive learning platform, SkillMill, Interplay Learning users are able to train and practice hands-on learning from any device or in virtual reality, resulting in highly trained employees who are job-ready in weeks, not years.

For more information about Interplay Learning, visit https://www.interplaylearning.com.

For more information about XOi, visit https://xoi.io.

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