Featured Articles

https://vimeo.com/1090642227 Planning MeetingLabor ShortageHeat PumpPodcasts Planning Meeting The guys met in Dubuque, Iowa recently to strategize short- and long-term goals for the company for Mechanical Hub. Labor Shortage We also talk U.S. labor, comparing the labor force now from the pandemic years. As we evaluate the current shortage, it is essential to understand its impact Read more

Planning Meeting

The guys met in Dubuque, Iowa recently to strategize short- and long-term goals for the company for Mechanical Hub.

Labor Shortage

We also talk U.S. labor, comparing the labor force now from the pandemic years. As we evaluate the current shortage, it is essential to understand its impact on various industries and how this influences operational capacity across sectors.

Heat Pump

Join Eric as he checks out a heat pump window units from the Builder’s Show in Vegas. Check out MideaComfort.us for more.

Podcasts

Joe Choflet of NIBCO joins the Appetite for Construction podcast and the MTGA guys talk about, “how old is too old to join the trades”?

Labor Shortage, Too old for the trades?

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Business DiversificationJobsite Safety https://vimeo.com/1087608109 Business Diversification On this Weekly Update, what are contractors saying about diversifying or growing your business in today’s economy? We cover jobsite safety and we share our news podcasts. Did you know that May is mental health month? We talk mental health on the Appetite for Construction podcast. Jobsite Safety More Read more

Business Diversification

On this Weekly Update, what are contractors saying about diversifying or growing your business in today’s economy? We cover jobsite safety and we share our news podcasts. Did you know that May is mental health month? We talk mental health on the Appetite for Construction podcast.

Jobsite Safety

More Jobsite Safety with Rachel Housman, https://allysafety.com

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Business Diversification and growing your business
John Lobbies in DC

John in DCPodcastsTech TransformationViega Smart Connect Technology https://vimeo.com/1086629733?autoplay=1 John in DC On this Weekly Update, John lobbies in DC for the plumbing industry on issues such as WaterSense, tariffs, and counterfeit knockoff plumbing fixtures. Also, Tim Ward visits with friends at the Eastern Energy Expo. John also tours the NIST building with PILC. Podcasts AFC Read more

John in DC

On this Weekly Update, John lobbies in DC for the plumbing industry on issues such as WaterSense, tariffs, and counterfeit knockoff plumbing fixtures. Also, Tim Ward visits with friends at the Eastern Energy Expo. John also tours the NIST building with PILC.

Podcasts

AFC: https://www.buzzsprout.com/1203956/episodes/17190573

MTGA: https://www.buzzsprout.com/1198388/episodes/17179841

Tech Transformation

Viega Transition Fittings

https://mechanical-hub.com/advancing-with-the-viega-megapress/

Viega Smart Connect Technology

https://www.viega.us/en/homepage/systems/valves.html?utm_campaign=2025+national&utm_medium=email&utm_source=mechanical+hub&utm_content=enewsletter-readthree

Diversify and Grow Plumbing Business

The Diversification GameNew EmployeesStanding PatA Business Model Twist Mechanical Hub caught up with some business owners regarding business diversification and growing their business in an uncertain economy.  In this current economic state—with consumer confidence plummeting surrounding recession talk and the realistic repercussions of tariffs, the rising materials prices and an uncertain supply chain—is now the Read more

Mechanical Hub caught up with some business owners regarding business diversification and growing their business in an uncertain economy. 

In this current economic state—with consumer confidence plummeting surrounding recession talk and the realistic repercussions of tariffs, the rising materials prices and an uncertain supply chain—is now the right time to add “arms” or services to the existing business? Or stand pat and ride it out? Or cut back?

The Diversification Game

“There’s always some economic boogeyman around the corner,” says Adam Rotherham, owner, Down Under Drainage, Los Angeles. “Recessions are actually decent times to diversify and invest if you’ve got the capital. While competitors are pulling back, you can position yourself for the recovery,” 

The tariff situation is a wild card though, says Rotherham. “It’s definitely impacting material costs and availability. I’m keeping a close eye on how that develops before making any major moves.”

Diversify and Grow Your Business
Adam Rotherham

Rotherham says that being in the industry for three decades, he’s seen the cycles and learned that having multiple revenue streams is crucial for stability. “Since moving to LA from Australia 11 years ago, I’ve found the American market both challenging and full of opportunities that weren’t available back home. For me, diversification has always been about risk management, but also about staying relevant,” says Rotherham.

But what’s stopping Rotherham from going all-in on diversification? “It’s finding qualified people who share my standards. I’m pretty particular about quality. Training takes time away from billable hours, and in LA’s competitive market, keeping good talent is tough when everyone’s hiring.”

Gaven Johnson, owner of Big Sky Plumbing, Springville, Utah, says the company has been conservative in its growth, “but I have a growth mindset.” A very successful commercial new construction contractor, the 25-employee company excels in medical gas, hospitals, anything from townhomes to condos, and now has opened a service side to the business, Big Sky Service Pros. “No job’s too shitty,” jokes Johnson. And while Johnson also says with “tongue-in-cheek” grin that he gets bored easily, the reality is, “We need to be prepared in case of a shortage in new construction work.”

Big Sky Plumbing
Gain Johnson with his wife Kristy

New Employees

As for adding new employees, “I actually went back-and-forth for about a year before hiring my first apprentice about three months ago,” says Keith McGillivary, owner, McGillivary’s Plumbing Services, Gardiner, Maine. Ultimately, the only thing stopping him from doing that sooner was trying to find the right person. “I am super particular and I didn’t want to just hire somebody that was already out in the field.

Keith McGillivary

And while McGillivary has noticed service work as well as new construction slow down, he says it did make it tough to justify bringing on employees. “Ultimately, at the end of the day, I decided to hire somebody with no experience that was just a good person in general that I could train the way I wanted so that I would have the ability to have somebody working while I was down the road.”

McGillivary also recently added drain cleaning and sewer line inspection to his business because he kept turning down calls in his area. “It’s a big investment upfront, hoping that it pays off,” says McGillivary. 

Standing Pat

Chris Armstrong, Armstrong Professional Services, Hudson Valley, N.Y., offers a different perspective. “As far as diversification goes, with the recent boom of all the new kind of traditional service plumbing companies and P and H companies turning into home service companies, I think me personally—this June is 21 years l’ve been in business for myself—I already have always been the guy that did plumbing HVAC, service plumbing, well pumps, gas, oil,” says Armstrong. “I pretty much do everything already and I think I’m kind of leaning towards going the other way and tightening down to the things that I make that I get the most calls for and that I make the most money with.”

Chris Armstrong
Chris Armstrong

Armstrong questions that the more stuff one offers, what are they going to do, change tires and add roofs? “If these guys can make it happen, I think that’s great, but I also think part of that kind of takes away from the specialty of our trade as plumbers and gas fitters and HVAC contractors to where it doesn’t look good. I feel like it’s almost going in reverse. Why would you want the guy putting in your heating system that’s that can also do your pool cleaning and put your roof on. I feel like it just takes away from all the trades,” says Armstrong.

One thing that Armstrong stresses is to pay attention to pricing. When it pertains to tariffs more specifically, “l may be losing money not paying attention to these price hikes. I’m used to pricing things out at either a flat rate or adding this lump in that I would normally know off the top of my head, and now I’m way off,” says Armstrong.

A Business Model Twist

Adding a unique perspective on diversification, Khadija Head, owner, Head’s Plumbing Sales and Service, Inc., Atlanta, is looking to add to the company’s existing business models, and that something is water filtration. In today’s society where social media, personal appearance, and health is a sense of currency, we are shifting the focus to ‘It starts with the water you consume,’” says Head. 

Khadija Head

Head says that if you look at the day-to-day lives of individuals, water is the number one factor for individuals trying to find that fountain of youth. Homeowners are very conscious of the water they are consuming, says Head, whether they are drinking it through their faucets, bathing in it or cooking with it. “We’re more focused on the current societal trend in which everyone’s looking for the fountain of youth and trying to find that cutting edge. So, when the post themselves on social media, for example, they’re looking their best and brightest self, and that always starts with the water that they are consuming,” says Head.

According to Rotherham, the plumbing trade isn’t what it was when he started. “With new technologies, changing regulations, and shifting customer expectations mean you’ve got to evolve or get left behind,” says Rotherham.

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Plumbing Perception

Does the image have a perception problem?

On this Weekly Update, we talk about the plumbing industry’s image problem, Dunwoody giving back, and a cutaway tankless water heater, and our freshly baked podcasts.

Plumbing Perception

Does the industry have an image problem? Do we need to change the plumbing lexicon?

Dunwoody College

Dunwoody College of Technology recently completed the largest fundraising campaign in its history, raising $80 million to expand access to technical education and support student success in the skilled trades. For more, https://dunwoody.edu

Tankless Cutaway

Eric takes a look at the Adapt+ Premium Condensing Tankless Water Heater 

Podcasts

AFC — Robert O’Brien, Director of Education, NORA

MTGA — Buying American Made?

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