It’s been quite the start to 2022 for Ryan Bickerton, owner/operator of Bickerton Plumbing and Heating LLC, Boston. Recently recovered from COVID, his phone hasn’t stopped ringing. He’s been busy, and that’s a good thing. Mostly specializing in high-end renovations, old houses in the historic areas of Boston and high-efficiency boilers, Bickerton has run his Read more
Featured Articles
It’s been quite the start to 2022 for Ryan Bickerton, owner/operator of Bickerton Plumbing and Heating LLC, Boston. Recently recovered from COVID, his phone hasn’t stopped ringing. He’s been busy, and that’s a good thing.
Mostly specializing in high-end renovations, old houses in the historic areas of Boston and high-efficiency boilers, Bickerton has run his own company since 2014. At the age of 18, Bickerton started into plumbing, working for a larger residential company doing large multi-unit buildings where he worked for 2 1/2 years before moving to a smaller company doing mainly commercial work.
The itch started for Bickerton when he started in construction over the summers during high school, working for a roofing company and a general contractor, basically doing whatever was needed on a job site. “I tried helping whoever needed to be helped on the site—plumbers, electricians, carpenters—cleaning up, making coffee runs, etc. I remember those summers working for the GC and I enjoyed helping the plumbers more than anything else. I realized I was falling in love with the industry, and the rest is history,” says Bickerton.
Nevertheless, Bickerton was encouraged to make an attempt at college even though he didn’t really want to; he gave it a shot anyway. He lasted less than a year and decided that was it. “For me, it was a waste of time and money,” says Bickerton. “My parents were okay with me leaving after giving it a valiant effort, but my father said ‘pick a trade because you’re not going to be sitting around here all day.’”
Bickerton recalls speaking to his father, and a few other people he knew who worked in the trades, and was pushed in the direction of electrical or plumbing mainly because, “you’ll never be looking for work.”
After obtaining his Journeyman Plumbing and Gas Fitting License in 2008, Bickerton completely shifted gears and joined the United States Marine Corps where he was deployed to Afghanistan. It was a difficult decision but joining the military was something Ryan had always wanted to do. In 2008, it was the right time. After six years of service with the Marines, Bickerton returned to plumbing and got his Master Plumbing and Gas Fitting License. “I started doing more and more side work until I landed a few bigger jobs that motivated me to leap into owning my own company. I haven’t look back since,” says Bickerton.
Part of that drive came from his biggest role model, his father, who worked most of his life in a power plant in South Boston as a general mechanic—he could pretty much fix anything and everything that needed fixing. “My father is the hardest working person I know. I remember as a young kid not seeing him for days at a time because he was getting home late and leaving early before we were awake. I knew he was out working hard taking overtime to provide for us. He could and would fix most things around the house. I remember one year our water heater went out on Thanksgiving and he took care of it by himself. I thought that was pretty cool, and still do,” says Bickerton.
As for Ryan, he never considered himself a role model, but he tries to conduct himself that way. Any chance he gets, he’ll speak highly of the trades. “If any young kids ask me about the trades, I do my best to steer them in the right direction and let them know it’s a very viable option. It’s a rewarding career choice, and college and white-collar work doesn’t have to be for everyone,” says Bickerton.
Bickerton does rough-ins to beautiful renovations.
Bickerton’s trade role model was his first foreman, Mike Sheehan, a plumber for 30+ years, his body broken from years of moving massive boilers and extra heavy cast-iron pipe. “But he still loved the trade. He taught me a lot of my early skills, and he would say that this trade has all the potential to do anything you want with it, which has really stuck with me to this day,” says Bickerton.
Bickerton’s go-to tool has been the ProPress/MegaPress. “Don’t get me wrong, I loved to solder and took great pride in having clean joints, and still think it’s a necessary skill to have, but the press system is a complete game changer.”
While respecting these two men’s work ethic, Bickerton knows that balancing work and family life is important. It’s probably his most difficult task, says Bickerton. “I’m usually out the door by 5 am and home around 5 pm, and the kids go to bed between 7:30-8 pm and then most nights I have to do estimates or invoices when they’re in bed so I don’t have as much ‘leisure time’ as I’d like. I try to make every second I’m home count.”
And the weekends are for family. Bickerton used to work every Saturday and even some Sundays. Lately, however, Ryan doesn’t work Sunday unless it’s a catastrophic emergency, and on Saturdays he tries to be done by 12 or sometimes not at all. “Like I said before, I love plumbing and working but I don’t think I’ll ever regret not working more and spending less time with my family so I try to best divide my time in the fairest manner possible.”
It’s clear that family time is most important. “In my spare time, more than anything, I enjoy hanging out with my wife and our children. My wife Micayla and I have been married for six years and our three kids are growing up fast. If I’m not working, I’m with them. They are starting to get into different activities, hockey, baseball, football, swimming, horseback riding, and I just enjoy every second of that. Even if it’s just hanging out and watching a movie, it’s never wasted time for me,” says Bickerton.
Perhaps family means a bit more to Bickerton because his daughter, Mallory, was diagnosed with a rare genetic disorder called Rubenstein Taybi Syndrome (RTS). In 2017, Ryan and Micayla, along with some close friends, started a non-profit organization called Mals Pals Foundation. “We have been very fortunate with Mallory. We live in the epicenter for healthcare; she has had an inclusive educational opportunity here in Boston and it helps that we are able to pay for anything and everything she has needed in order to thrive,” says Bickerton.
Mal’s Pals Foundation aims to ease the burden of other families who maybe are not as fortunate. The Bickertons raise awareness for rare diseases like RTS, and they help educate newly diagnosed families. “We are trying to make difference in other people’s lives even if it’s just a small one. You can check us out at malspalsfoundation.org.”
Mallory is now seven-years-old and doing well. “Initially, there were concerns, but honestly, I wouldn’t have it any other way,” says Bickerton.
Bickerton looks forward to going to work every day. “But the most rewarding to me is being able to sit back at the end of the day or at the end of a job and look at what I’ve done,” says Bickerton. “I like having something tangible, that I can look at and touch and say I did that, or I fixed that or I created that. Whether it’s fixing a leaking faucet, creating a bathroom where there wasn’t one before, plumbing a 5-unit building completely from scratch or providing someone with heat and hot water for the next 20-30 years. That’s pretty cool.”
In the end, Ryan really loves plumbing, even if he’s stressed out and jobs are behind, or he’s behind on paperwork, or he’s made a mistake and or redo something. “I still consider myself lucky to be doing what I love every day. And on those harder work days, I still get to come home to three beautiful children and a wife who loves me. Every time I walk in the door and they scream ‘DAD!’ all that stress lifts off instantly, and it’s all worth it.”
Last week at the AHR Expo in Las Vegas, the Bradford White booth was buzzing with some of the latest innovation in water heating. Pictured here, the 65-gallon AeroTherm Series heat pump water heater exceeds ENERGY STAR™ standards and it now features Bradford White Connect, which transforms the AeroTherm® into a smart, connected appliance that Read more
Last week at the AHR Expo in Las Vegas, the Bradford White booth was buzzing with some of the latest innovation in water heating. Pictured here, the 65-gallon AeroTherm Series heat pump water heater exceeds ENERGY STAR™ standards and it now features Bradford White Connect, which transforms the AeroTherm® into a smart, connected appliance that can be controlled from any smart device via an app. It also features quieter operation with 50dBA operating sound pressure.
Gregg Holladay, Bradford White Water Heaters, gives the Hub’s Eric Aune the rundown on the AeroTherm heat pump water heater.
The AeroTherm provides year-round energy savings—saves about $300/year on energy bills, allowing for quicker ROI.
Consumers can choose between five operating modes for their level of efficiency and performance:
• Heat Pump (only)
• Hybrid Standard
• Hybrid Plus
• Electric (only)
• Vacation
The AeroTherm utilizes both heat-pump technology (1) and back-up electric heating elements (2) to heat water. This integrated system helps to drive the AeroTherm’s economical and efficient operation. During heat pump operation, a fan (3) draws heat from the air into a compressor (4) and evaporator (5) to heat refrigerant. Once heated, the refrigerant travels through a coil (6) that fully surrounds the water storage tank. The AeroTherm Series heat pump water heater provides considerable energy efficiency while greatly reducing the cost of water heating.
For more information, bradfordwhite.com.
“Guests with clogged drains deserve prompt service – day and night,” James “Rob” Hoelscher, property manager of Colorado Bear Creek Cabins, declares. Rob is co-owner of the business with his wife Susan. And the Hoelschers never skimp on service standards or speed. Staff react professionally and immediately to every problem. “Our maintenance tools must likewise Read more
“Guests with clogged drains deserve prompt service – day and night,” James “Rob” Hoelscher, property manager of Colorado Bear Creek Cabins, declares.
Rob is co-owner of the business with his wife Susan. And the Hoelschers never skimp on service standards or speed. Staff react professionally and immediately to every problem.
“Our maintenance tools must likewise perform on demand,” Rob continues. “That’s why General’s hand-held Power-Vee anchors our drain cleaning tasks.”
Rapid Response Vital
Located 35 miles west of Denver in scenic Evergreen, Colorado, Colorado Bear Creek Cabins offers a range of “comfortably rustic” lodgings to skiers, nature-lovers, and travelers who simply want to “get away” since 1947.
The business is a family affair. Rob, Susan, and sons Oliver and Samuel live close-by, and work on-site – ensuring peak customer response.
“We never resolve problems over the phone,” Rob insists. “We’re not absentee owners!”
Critical To Everyday Maintenance
“Most of our drain cleaning work is done indoors – under sinks and inside cabinets,” he adds. “And the compact, maneuverable Power-Vee proves perfect for that.”
Ideal for small-line stoppages, the rugged, reliable Power-Vee small-line drain cleaner from General Pipe Cleaners easily unclogs sink, tub, toilet, and laundry lines 1-1/4” to 3” in diameter – and up to 50 ft. long.
Its automatic feed makes clearing small drain lines faster and easier than using manual methods. And General’s simplified feeding system acts like “an extra hand” in tight and awkward work spots.
Oliver Hoelscher using Power-Vee® and Uni-Stand™ in a “typical setting of drain clearing” at Colorado Bear Creek Cabins. “Before getting Uni-Stand, it was a two-person job,” his dad Rob Hoelscher notes. “I’d start, exhaust my strength, then Oliver would take a turn.” Sometimes, Rob adds, “several iterations of this procedure were necessary to clear the line. Uni-Stand has transformed this operation to a one-person effort!”
Simplicity Speeds Service
It’s easy-to-use, too.
The Power-Vee holds 50 ft. of 1/4” or 5/16”, or 35 ft. of 3/8” Flexicore® cables. And General’s Quick Change Cable Cartridge system make swapping and switching different cables and diameters quick and simple.
Changing takes less than a minute – and turns potentially messy jobs into quick, clean ones.
Flexicore Advantage
To switch to a different diameter Flexicore cable, just loosen three screws, pull off the front of the drum, and load another cartridge.
Flexicore cables are the industry-leader. They’re manufactured of heavy gauge wire coiled tightly around 49-strand aircraft-type wire rope for unequalled strength and optimal flexibility. Flexicore is so tough it carries a one-year warranty against defect or breakage.
“Flexicore is impressive!” Rob beams. “It exudes exceptional engineering and manufacturing!”
Forget “Popeye Forearms”!
When working in tight spaces, even hand-held, powered drain cleaners can strain muscles.
That’s why the maintenance crew of Colorado Bear Creek Cabins teamed the Power-Vee with the new Uni-Stand™ from General.
“No one in this family wants ‘Popeye forearms’,” Rob chuckles. “It’s a game-changer for how we use our Power-Vee!”
Just slide the Uni-Stand clamp around the motor housing – and lock it into place for safe, solid support. Then change the Uni-Stand adjustable leg length to the desired height – and begin drain cleaning.
Rob calls it the “perfect accessory” for his Power-Vee.
“Uni-Stand is simple, sturdy, perfectly sized, and exceptionally well designed and built,” he maintains. “The strap and adjustment system are amazing, and its ingenious single-leg support provides maximum maneuverability.”
Environmentally Responsible Tool Maintenance
“Our cabins are on a septic system,” Rob resumes, “And since everything eventually flows to Bear Creek, an outdoor water body, we strive to ensure the optimal operation of our septic system, and minimize our impact on this precious water body.”
That’s why Colorado Bear Creek Cabins treats drain cleaning tools with Snake-Oil Plus™ from General.
Snake-Oil Plus features the same rust-inhibiting properties and pleasant lemon scent of original Snake-Oil Classic™. Its non-toxic, eco-friendly, biodegradable formula also creates virtually non-stick surfaces – keeping mud and debris from sticking to cables, drums, and machines, significantly extending drain cleaning equipment life.
“It’s part of our business ethos – and our business identity,” Rob asserts. “Colorado Bear Creek Cabins is literally located on a creek!”
Better than common lubricants, Snake-Oil Plus also features a special rust inhibitor that cuts through moisture, replacing it with a rust-resistant coating. Machine bearings, feeds, and moving parts last longer. And its deodorizer keeps drain cleaning tools smelling fresh and clean.
The Bottom Line
Other “intangibles” also matter to Rob Hoelscher.
“General’s ‘American-made’ products also makes a big difference,” he concludes. “Like us, they’re also a family business. Customer service is superior. And you can see high quality standards in everything they do!”
Just like Colorado Bear Creek Cabins!
To learn more about the Power-Vee and Uni-Stand, visit www.drainbrain.com/pv, or contact the Drain Brains at 800-245-6200.
It’s time again to review the Milwaukee Packout Modular Storage System. Since the introduction of the Packout system in 2017 with 8 different pieces, the storage and tool box team over at Milwaukee Tool has been working seemingly non-stop to add an additional 38 products to the storage and organization system. The Foundation Milwaukee constructs Read more
It’s time again to review the Milwaukee Packout Modular Storage System. Since the introduction of the Packout system in 2017 with 8 different pieces, the storage and tool box team over at Milwaukee Tool has been working seemingly non-stop to add an additional 38 products to the storage and organization system.
The Foundation
Milwaukee constructs the Packout system boxes from impact resistant polymer. Our introduction was the foundation of the system appropriately named the Rolling Tool Box
With an IP65 rating for dust and water resistance this wheeled box stores medium size tools like a recipe saw, circular saw or rotary hammer drills. This was the box that set the foundation for expansion into items like lights, vacuums, additional parts organizers and more.
Integration
Packout is way more than a couple tool boxes and organizers. The whole system is designed around it’s unique, intuitive quick attachment mechanism. This system allows the stacking and interlocking of one tool box, light, lunchbox cooler, radio, vacuum (and more) to to one another.
Its this plumber’s opinion that the latching/stacking/locking system is what first attracted trades workers, hobbyist and business owners alike to the system initially.
https://www.instagram.com/p/CPDiueCHzFC/?utm_source=ig_web_copy_link
Expansion
The continued popularity of the system can be attributed to new product expansion in the Packout line. With no clear end in sight, we have seen the addition of the Rolling Tool Chest, XL Tool Box, 2 & 3 drawer boxes most recently.
You may have seen the tour of my plumbing van outfitted in Packout on our Youtube channel, if not check it out here: Plumbing Van Tour
Possibilities are Endless
Packout enthusiasts have taken to the CNC and 3D printers to produce countless modifications for the system BUT lets not forget that the possible configurations built in to this system from the design and engineering dept at Milwaukee Tool are a huge part of its continued success.
My most used, most relied on boxes are the parts organizers boxes. In each size offering I am using them to store and transport copper & steel pipe fittings, electrical supplies, valves, screws & fasteners and more. For me the Deep Organizer and original Organizer are the heroes in which I depend on daily.
Bottom Line
As you take a look at some of my videos and pics posted over the last few years you’ll see I’m all-in on the Milwaukee Packout System. I’ve bee asked countless times to compare to the Dewalt or RIDGID offerings of similar boxes and that’s a tough one but its obviously important so I’ll just come out and say it, no BS, the Packout system is the best for durability, diverse offering and overall usability across multiple trade professions.
RIDGID’s offering is very limited and is only available thru the Home Depot. Dewalt has switched product lines completely, more than once without continuity across product lines. This is frustrating for those already invested in one system and not able to integrate new products into their arsenal.
While the Packout system may cost more than others I truly believe its worth the additional monies. This opinion was formed over time, after breaking competitor boxes in the extreme cold weather I encounter each winter and after working with these boxes literally every day on the job.
What I like most about the system is the extreme durability and modular adaptability from my van to the shop to the job. Not a single box, bin, latch or lid has let me down for functionality. That to me is saying a lot, I’ve spent many hundreds of dollars (okay, thousands actually) investing in this system, its made me more organized and that improves my daily life.
Social Postings
https://www.instagram.com/p/CWtGdLjprlY/?utm_source=ig_web_copy_link
https://www.instagram.com/p/CLx6zP8J1PJ/?utm_source=ig_web_copy_link
https://www.instagram.com/p/CJY6aWWnKeU/?utm_source=ig_web_copy_link
Oatey’s sponsorship enabled significant HVAC and plumbing repairs for Air Force veteran with disabilities Oatey Co., a leading plumbing manufacturer since 1916, recently partnered with nonprofit organization Miracle Mechanical to make one deserving veteran’s hope a reality through significant HVAC and plumbing repairs. Miracle Mechanical was founded by contractor Brent Ridley with the mission of uplifting families Read more
Oatey’s sponsorship enabled significant HVAC and plumbing repairs for Air Force veteran with disabilities
Oatey Co., a leading plumbing manufacturer since 1916, recently partnered with nonprofit organization Miracle Mechanical to make one deserving veteran’s hope a reality through significant HVAC and plumbing repairs.
Miracle Mechanical was founded by contractor Brent Ridley with the mission of uplifting families and communities through plumbing and HVAC repairs at no cost to recipients.
“The whole premise of Miracle Mechanical is to help veterans with disabilities, elderly people and those in need,” says Ridley. “Generous sponsors like Oatey give us the means to transform people’s everyday quality of life.”
Brent Ridley founder of Miracle Mechanical. He founded Miracle Mechanical with the mission of uplifting families and communities through plumbing and HVAC repairs at no cost to recipients.
The recent Oatey-sponsored Miracle Mechanical project provided much-needed help to Cindy Koehler, a U.S. Air Force veteran who has battled multiple sclerosis (MS) and debilitating physical challenges for the past three decades. Koehler lacked clean drinking water for several years due to her home’s failing water filtration system. Rust, germs and other dangerous contaminants polluted the household water supply, making it completely unsafe to consume.
Through Oatey’s sponsorship, Ridley’s team was able to purchase and install brand new appliances, including an electric water heater, two ADA-compliant toilets and a state-the-art water filtration system – ensuring Cindy and her family have access to the best quality water.
The recent Oatey-sponsored Miracle Mechanical project provided much-needed help to Cindy Koehler, a U.S. Air Force veteran who has battled multiple sclerosis (MS) and debilitating physical challenges for the past three decades.
“Something as simple as clean running water, being able to flush a toilet and wash dishes brought tears in my eyes and joy to my heart,” says Koehler. “Never in my wildest dreams did I think this would happen.”
“Improving lives is a core tenet of our mission here at Oatey,” explains Katherine Lehtinen, Oatey’s Senior Vice President, Brand & Digital Marketing. “When we heard about Cindy’s story, we were thrilled to have the opportunity to help. We’re honored to be a part of such an impactful project and make such a big difference for the U.S. Air Force veteran.”