Within a 45-year career, a construction worker has a 1-in-200 chance of being fatally injured on the job. But it doesn’t have to be that way. Construction Safety Week serves as a reminder to industry professionals that they should continue to reinforce and follow job site safety procedures to protect themselves and their teams. While Read more
Industry Blogs

Within a 45-year career, a construction worker has a 1-in-200 chance of being fatally injured on the job. But it doesn’t have to be that way. Construction Safety Week serves as a reminder to industry professionals that they should continue to reinforce and follow job site safety procedures to protect themselves and their teams. While this is a great first line of defense, there’s also another way you can create a safer construction site: choosing safe and smart products.
As plumbing and mechanical contractors know, plumbing codes often require an end goal without specific direction on how to get there, which can force you to piece together unreliable makeshift methods that could have serious consequences if installed incorrectly. Even methods and tools that have been around a long time can be outdated to the point that they present safety issues.
By updating your workflow to incorporate modern and engineered solutions, you can better protect yourself on the job while maintaining professional and cost-effective installations. Look for plumbing solutions that comply with code regulations and go above and beyond to address OSHA requirements and eliminate risks associated with field-devised or traditional installation methods.
Those risks vary across products, as do the benefits of using engineered solutions instead. Below are some common makeshift methods for commercial plumbing installations and how using engineered replacements can better protect you on the job.
The risks of common field-devised plumbing installations
Makeshift methods are most common for two kinds of plumbing installations: pipe supports and water heater accessories. But as is the case for all field-built installations, they’re entirely inconsistent, meaning they could fail and cause harm to you or your team. Fortunately, there are better alternatives that are easily accessible and trusted today.

Pipe Supports
The most common pipe supports to be cobbled together are overhead and in-wall pipe supports. In-wall supports are often made from scrap material, such as cut lumber, tin-snipped metal studs, baling wire and random strapping material, while trapeze pipe supports might be fashioned using strut or channel that is manually cut into pieces with a variety of expensive clamp options.
When it comes to no-hub fitting restraints, it’s not uncommon for installers to use different materials like metal banding, angle iron, riser clamps and thread rods, but this is untested, unproven and costly. More specifically, makeshift no-hub fitting restraints usually fail to meet the intent of CISPI standards.
The inconsistent reliability of these makeshift installations means they could fail and cause a potential leak hazard . For in-wall supports, there’s an additional safety hazard from using several power tools to create the final product.
By contrast, several engineered overhead and in-wall supports are made of durable materials like galvanized steel so they’re strong enough to support different applications throughout the entire life of the building, reducing the risk of injury during and after installation.
For no-hub restraints, manufactured solutions take on-site cutting, bending, measuring and modifications out of the picture and replace them with an engineered solution supported by test data, torque data and product specifications that ensure the safety and reliability of the restraint’s design. The result may look something like the HoldRite #117 series, the only no-hub restraint product to have third-party testing data that shows what each product is rated and tested to.

Water Heater Supports
Water heater platforms and seismic restraints are some of the most common water heater accessories assembled in the field. Platforms are sometimes built with wood or steel, while random steel strapping or even plumber’s tape is often used to create an earthquake restraint.
But this offers no engineering data regarding the stability or longevity of the installation, which can lead to injury during installation and, down the line, leaks or even an explosion hazard if natural gas is involved.
On the other hand, professionally manufactured water heater platforms are designed for safety and strength and list explicit weight limits, so you don’t have to wonder if it’ll support the water heater. Some brands, such as HoldRite, have water heater supports that are third-party lab tested to exceed code requirements and are often certified by other entities as well.

The risks of an outdated DWV testing method: fall hazards
One of the biggest downsides of the traditional plumbing ball testing method is that it can create a high risk of falls during testing. If the test ball ruptures, floors and installers get wet. When it’s deflated at the end of the testing process, water can spray out of the test port location, too. Both possibilities create a slip-and-fall hazard on the job, especially in the wintertime.
Alternatives like help keep job site floors dry during testing by allowing system fill-up or drain-down option directly at the test tee and including a triple-seal protection design to ensure a dry, safe environment. This helps minimize slip and fall hazards caused by water or ice on the floor.
At the end of the day, the first step toward better safety is education. Education about the top risks you’re exposed to and how to reduce those risks. But knowledge must be combined with action for the best results. As you follow policies and procedures that protect you, also consider the tools that can increase your safety. Investing in safe and smart products will always pay off.
Neil Ross is a product manager at RWC — a market leader and manufacturer of water control systems and plumbing solutions for residential, commercial and industrial applications.

Working in the trades business can be challenging. You need to spend time learning and perfecting your skill set, but it is also important that you focus on doing as much as you can to stand out and get ahead of the competition. Starting out as a new plumber can be pretty daunting, and there Read more
Working in the trades business can be challenging. You need to spend time learning and perfecting your skill set, but it is also important that you focus on doing as much as you can to stand out and get ahead of the competition. Starting out as a new plumber can be pretty daunting, and there are a lot of ideas and processes that you should be thinking about moving forward.
Make sure you focus on doing as much as possible to improve your prospects, and to give yourself the greatest chances of success. There are a lot of things that you need to make the most of right now, and this is something that you have to keep in mind as much as possible. Try to work on the best ways of being able to do this. Here are some of the key examples.

Promote Yourself Effectively
Promoting yourself effectively is one of the best things that you need to do as a budding new plumber, and this is something to work on right now. Try to make sure you come up with some of the best ideas you can use to get your name out there and achieve success. You have to improve and boost your reputation, and make sure you do as much as possible to achieve this. Focusing on social media marketing is one of the most effective ways of being able to achieve this right now, and there is a lot to consider here moving forward. Do your best to focus on being able to achieve this process, and there are a lot of things that you need to get your name out there and really get people excited about the business and you as a professional
Develop a Customer Base
Developing a customer base is one of the key things that you need to improve upon as a budding plumber, and this is the area where you are able to achieve success moving forward. There are a lot of things that play a part in this, and a lot of it is about developing a strong reputation and being able to improve the way you do things as a plumber. You have to provide service of the highest quality, as well as present yourself in a professional and reliable way, and this is one of the key things that you can do to boost reputation and help secure a strong customer base for regular business.
Always do Everything By the Book
There can be a tendency to cut corners when you are first starting out because you want to rush through things incredibly quickly. However, this is something that you should be looking to avoid as much as possible. You need to do what you can to be able to ensure you do things by the book, and this is a great way of being able to make the most of this right now. This means making sure you have the right tools and that you fit and repair things in the correct way. It means remembering to wear a mask and use hand sanitizer. In fact, you could even combine this step with the marketing step by heading to 4 All Promos and stocking up on some branded hand sanitizer. Ensure you do everything in the right way, and that you always place priority on being able to be honest and forthright; this can make all the difference to how you are perceived.
There are plenty of steps you can take that are going to allow you to improve upon this, and there are so many things that play a role in this process moving forward. Try to focus on doing what you can to improve your prospects this year and try to stand out as a new and reliable plumber. Being able to make use of these factors is definitely something that you should be looking to make the most of right now, and there are a lot of things that can help you significantly with this as a working professional.
For more info, check out this blog on some of the best plumbing tools.

Unemployment rates in the trade industry remain low. While that’s good for workers and the economy, it makes finding quality new talent a challenge and means employee retention is more important than ever. An old saying teaches that “Employees don’t leave jobs; they leave employers.” A healthy work environment doesn’t just produce happy employees. It Read more
Unemployment rates in the trade industry remain low. While that’s good for workers and the economy, it makes finding quality new talent a challenge and means employee retention is more important than ever. An old saying teaches that “Employees don’t leave jobs; they leave employers.” A healthy work environment doesn’t just produce happy employees. It makes happy customers, too! At Nebrasky Plumbing, Heating & Cooling, we’re proud to have built a work culture that extends to our work ethic. It’s a model from which employees, management, and customers all benefit.
Our approach began, ironically enough, when unemployment was at an all-time high – early in the COVID-19 pandemic. Then, finding new team members was a challenge for a variety of reasons, so owner Paul Nebrasky did what so many business owners found they needed to do to keep the lights on during lockdown. He adapted.

Nebrasky began an initiative to retain good workers by hiring an internal brand ambassador who, in addition to representing the company, could consistently engage with employees. The position needed to be filled by a leader and natural communicator who could seamlessly integrate into our organization to facilitate new ideas, implement trainings, and make employees recognize that they are vital to our mission and our clientele.
It worked. Now, what began as adaptation to a crisis remains as an example of how employee moral goes hand in hand with customer satisfaction.
Employees who know they are valued by their employer are more motivated, attentive, and detail oriented than those who simply clock in to collect paychecks. Out team’s newfound sense of camaraderie amounts to a renewed sense of purpose, a responsibility to perform quality work not only for our customers but for the benefit of our collective – and for personal satisfaction, as well.
Company culture is part of an organization’s brand and says more than an advertisement can – and with fewer words. While our brand ambassador initiative began with an internal focus on our employees, it has had the effect of creating a multitude of ambassadors. When a motivated Nebrasky technician introduces themself at your door, they are introducing you to our team and our values. The face of a contented employee is the face of our company, and a job well done is our calling card!
Paul has grown Nebrasky Plumbing, Heating & Cooling from a single plumbing truck to a multi-disciplinary plumbing and HVAC company with nearly 50 employees. When he took over his father’s business, he was a 23-year-old operating out of his house. That was 1988. Today, the company offers plumbing installation, service, and repair; new construction plumbing; heating; air conditioning; and home energy assessments to a nine-county market area – all from its office and warehouse facility in Monroe, NY.

By: Chris Holbert, CEO of SecuraTrac Being a plumber is one of the most dangerous jobs in America. According to the Bureau of Labor Statistics, plumbers have one of the highest rates of injuries among all occupations. Often times plumbers are prone to slips and falls from high heights, working in confined spaces, and more Read more
By: Chris Holbert, CEO of SecuraTrac
Being a plumber is one of the most dangerous jobs in America. According to the Bureau of Labor Statistics, plumbers have one of the highest rates of injuries among all occupations. Often times plumbers are prone to slips and falls from high heights, working in confined spaces, and more. While plumbers have cell phones on them on the job, as well as having and wearing protective/preventative gear or equipment, it’s not necessarily the most efficient way to keep them safe or provide them tools to react in an emergency.
Depending on the job and what scenario they find themselves in, plumbers may not always have the ability to call 911 in an emergency. Or if they fall or a struck by an object, plumbers may be unconscious. This common scenario makes it impossible for the workers to use a cell phone and reach for help.
According to the Pew Research Center, approximately 95 percent of Americans now own a cell phone of some type, and more than one-third own a smartphone. Although these devices may provide many conveniences to users, in emergency situations their use is limited. Cellular devices require the user to still be conscious, or within range of the phone to call for help, making the device un-reliable for plumbers and not the most plausible option for ensuring workers stay safe.
But there’s a better solution to providing emergency communication for workers that can be easily carried or worn. The specific devices we are talking about is mPERS devices, which can automatically report an incident to emergency services so workers can receive help as soon as possible. mPERS devices, which have been used by seniors for years, are essentially a help button that can be pressed to alert emergency services that a worker needs help. In recent years, these devices have become even more beneficial outside of the senior space because they no longer require a base station device to place calls, which limited their range of use.

mPERS devices are small, portable, and lightweight. They use up-to-date location technology, and some even offer built-in fall advisory capabilities. These devices can detect horizontal and vertical movement and can initiate a call for help to emergency services without the need to even press a button. This is perfect in situations where plumbers may be unresponsive because of an accident or medical emergency, eliminating the need to call for help themselves entirely. The cloud-based technologies found in mPERS devices make it possible for Central Stations to pick up and response to the need for help as soon as possible. If a worker falls on the job, the device can report it via a text message or red flag in a software system.
The devices can also last much longer on one charge than a normal cell phone, making this another benefit of a mPERS device being used by plumbers. By having less functions, no screen, apps, or texting ability to drain battery, you aren’t constantly on them doing something. They can be turned off, but many also come with a “sleep” mode, where once the SOS button is pressed, the exact location information of the worker is sent to a central reporting station where an emergency call can be placed. There are mPERS devices on the market that can last up to 30 days on a single charge.
The use of mPERS devices can also make it easier to keep track of the number of incidences that occur, where they occur, and the type of accident that occurs. This is valuable information that can help implement newer safety tactics to avoid a repeat accident, for both workers and employers.
But not just any mPERS device can satisfy all the needs of all plumbers that will be utilizing this device. Several things should be considered before selecting a device. One of the most important considerations is looking into mPERS devices that are capable of 5G technology. By the end of this year, all major cell phone networks will fully transition to 5G technology, making out-of-date devices that can only handle 3G or 4G useless. Another consideration is the ability to upgrade an mPERS device down the line if it becomes necessary with new data networks and technologies evolving every day.

Whether it’s a pendant, clipped to the pocket or belt, etc. picking a wearable device (mPERS device) that makes the most sense for plumbers’ specific needs is an important part of taking advantage of all of the safety benefits that can potentially help save loves and improve the health of plumbers.
Personal Protective Equipment (PPE) has moved beyond heat insulated gloves, hard hats, eye protection, etc. While these are all vital pieces of equipment for plumbers to use, they can’t prevent and protect against everything. mPERS devices are another great addition to plumber PPE that doesn’t take up space, is easy to use, and can even work on its own without a user doing anything. Plumbers, and companies, should seriously consider and look into employing these devices as a standard across their practice. Instead of being stranded or calling out for help, a worker can receive connection to emergency services within seconds and in turn, prevent a bad situation from becoming worse by just the push of a button.
Chris Holbert is the CEO of SecuraTrac. SecuraTrac® develops, markets, and sells a suite of mobile safety solutions focused on improving senior and employee health and safety through mobile, location-based technology and state-of-the-art, cloud-based platforms. For more information please visit: www.securatrac.com.

As the demand for more energy-conscious water heating solutions continues to grow, the industry is seeing an increase in the popularity of heat pump water heaters – a product rated three times more efficient than a standard tank electric water heater. This trend has allowed manufacturers to focus on creating more energy-efficient technology with the Read more
As the demand for more energy-conscious water heating solutions continues to grow, the industry is seeing an increase in the popularity of heat pump water heaters – a product rated three times more efficient than a standard tank electric water heater. This trend has allowed manufacturers to focus on creating more energy-efficient technology with the homeowner and professional in mind. Driven by factors including government regulations, customer demands and the desire for smart technology, A. O. Smith strives to be a key resource for customers by providing insights and solutions to help move the industry forward.

Regulations and rebates
To support decarbonization and electrification efforts, local, state and national governing bodies have set, or are currently vetting, regulatory standards that have already elevated the demand for heat pump products. Tax credits and rebates are also helping to drive the adoption of heat pump water heaters in new construction and existing homes by giving consumers more reasons to switch from traditional electric or gas water heaters to heat pump water heaters.
The Inflation Reduction Act, which was passed in mid-2022, will have a direct impact on the water heating industry. It includes increases in tax credits for homeowners and homebuilders, which will help lessen the financial investment that often comes with purchasing a heat pump water heater and select high-efficiency gas water heaters.
Starting in 2023, the tax credit for heat pump water heaters will be 30% of the total cost to purchase and install the unit up to a cap of $2,000. This variable tax credit will offer significantly higher upfront savings to homeowners in 2023, especially when combined with local utility rebates, which can run as high as $1,000 in some states.
To make it easier for customers purchasing energy efficient water heaters to find local rebates and tax credits, A. O. Smith also offers a ZIP code-enabled rebate finder powered by EcoRebates. The tool helps streamline the process by allowing customers to enter their location to see current rebates available for a wide selection of high-efficiency products.

Professional perks
Along with the desire for increased cost-savings comes the need for an improved installation and service experience for the professional. A. O. Smith recently launched the Voltex AL (anti-leak) heat pump water heater, a first-of-its-kind water heating solution with updated water connections, smart connectivity and integrated leak detection.
Installation flexibility was a priority when designing the Voltex AL model, providing professionals with a universal replacement option. Incorporating a zero-clearance design for the sides and back, as well as top and front water connections, this product is an ideal choice for a variety of new and retrofit applications. The Voltex AL heat pump water heater also operates at 45 dBA, making it the quietest model currently on the market.
The ENERGY STAR® certified Voltex AL® product features an incredibly high Uniform Energy Factor (UEF) of 4.02 with the 66-gallon unit and 3.8 with the 50-gallon. It’s also available in an 80-gallon model.

Smart technology
Another key driving factor in the development of heat pump water heating technology is the adoption and integration of smart features. As technology evolves, more homeowners are interested in controlling their appliances remotely using their smartphones.
With the new Voltex AL heat pump water heater, the integrated iCOMM™ connectivity platform supports features like anti-leak technology through the use of integrated leak detection and a smart anode. Using the A. O. Smith mobile app, professionals and homeowners can remotely monitor and adjust the water heater to improve performance and increase savings. For added peace of mind, the smart sensor provides notifications through the notification-enabled mobile app in the event of a detected leak. Owners can also utilize an optional shutoff valve accessory to further protect homes. The smart anode adapts to local water conditions, protecting and extending the life of the water heater, and it displays a specific error code on the control panel when it needs to be replaced. Demand response and time-of-use capabilities make it even easier to save money by integrating the heat pump water heater into the growing number of utility smart grid programs.
Heat pump water heaters will continue to play an important role in decarbonization and efficiency efforts. As government agencies put energy efficiency front and center, it’s our responsibility as manufacturers to prioritize more sustainable technology for our customers to ensure a greener future.
Blog Authors:
Arthur Smith, Product Coordinator – Specialty Residential, A. O. Smith
Francois Lebrasseur, Business Development Manager – Utility Sector, A. O. Smith