Home services management software provider continues to build world-class executive suite with new chief revenue officer and vice president of worldwide sales. ServiceTitan, the world’s leading all-in-one software for home services businesses, has appointed Ross Biestman as the company’s chief revenue officer and has named Rikus Pretorius as vice president of worldwide sales. As Read more
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Home services management software provider continues to build world-class executive suite with new chief revenue officer and vice president of worldwide sales.
Ross Biestman (left) and Rikus Pretorius (right)
ServiceTitan, the world’s leading all-in-one software for home services businesses, has appointed Ross Biestman as the company’s chief revenue officer and has named Rikus Pretorius as vice president of worldwide sales.
As CRO, Biestman will lead ServiceTitan’s high-performance revenue, marketing and field operations organizations. Since January of 2018, Biestman has served as vice president of worldwide sales for ServiceTitan and has seen the sales organization grow across the U.S. and Canada to meet the growing demand for automation in trade businesses.
“This is a once-in-a-lifetime opportunity with an incredible company that I believe in wholeheartedly,” Biestman said. “Our mission at ServiceTitan is to empower home service businesses with an extraordinary technology platform that drives their success by helping them deliver outstanding service to their customers. Our best in class offering and strong culture have helped us build something truly remarkable.”
Before joining ServiceTitan, Biestman was vice president of sales for the Americas and the Asia-Pacific region for business software platform Lithium Technologies and a co-founder of the panoramic camera technology startup Stealth HD, which was acquired by Amazon. Biestman’s previous experience also includes Adobe Systems. He received his bachelor’s degree from the University of California, Berkeley, and earned a master’s from the University of Oxford’s Said Business School.
Pretorius joins ServiceTitan as vice president of worldwide sales to manage and continue building the field sales organization through ServiceTitan’s next phase of growth and customer acquisition. He previously served as the vice president of enterprise sales at Dialpad, a leading cloud-based communications platform, as well as in key sales and field operations roles at Lithium Technologies and Salesforce.
“The home contracting industry offers so much opportunity for growth and modernization with technology,” Pretorius said. “But the personal impact ServiceTitan makes in customers’ lives is what’s truly inspiring. The company’s impressive growth is a reflection of the meaningful difference their product is making on the ground.”
“Ross and Rikus have impressive records of achievement in technology sales and management,” said Ara Mahdessian, CEO and co-founder of ServiceTitan. “They helped lead sustained periods of growth at proven technology companies, and they bring important experience with cloud-based subscription software to ServiceTitan. Most importantly, they understand the specific expectations and needs of our customers, and they’re passionate about delivering value and reliability to the hard-working men and women who depend on our service.”
ServiceTitan was founded by Mahdessian and Vahe Kuzoyan in 2012 when they discovered there were few software options to recommend to their fathers, both of whom were tradesmen. ServiceTitan raised more than $200 million in two rounds of venture financing in 2018, including a $165 million Series D, the largest venture round of a SaaS company in the history of Southern California. The company has more than 700 employees worldwide and more than 3,500 client businesses throughout the U.S. and Canada. For more information, visit www.servicetitan.com.
Silverstein began the legacy of quality craftsmanship and innovation alongside a deep commitment to California manufacturing. The California Faucets family is mourning the loss of its founder, Fred Silverstein, while celebrating the indelible legacy he leaves behind. Silverstein, who passed away April 28, 2019, at the age of 86, created California Faucets in 1988 on Read more
Silverstein began the legacy of quality craftsmanship and innovation alongside a deep commitment to California manufacturing.
The California Faucets family is mourning the loss of its founder, Fred Silverstein, while celebrating the indelible legacy he leaves behind. Silverstein, who passed away April 28, 2019, at the age of 86, created California Faucets in 1988 on three pillars: handcrafted quality, quick delivery, and superior service. Thirty-one years later, Fred’s guiding principles continue to define California Faucets as one of the country’s most beloved manufacturers of decorative fittings, including faucets, shower fittings, and drains.
“My father was a born entrepreneur who was not afraid to take innovative risks, but his guiding principle was, ‘Do the right thing.’ He cared deeply not only for the company itself, but for all the people it touched—employees, customers, and suppliers,” says Jeff Sliverstein, California Faucets’ President & CEO. “His true greatness was simply the way he lived his life, how he treated people, and the priority he placed on his family.”
In 2017, the Decorative Plumbing Hardware Association inducted Silverstein into its Council of Fellows. A charter member of the organization, Silverstein’s contributions over the years included supporting annual scholarships, providing manpower behind the scenes, and encouraging employees and peers to become involved. The honor was reflective of the iconic founder’s dedication to the industry throughout his career.
Silverstein’s legacy will live on in the memories of his extended family at California Faucets, and most deeply in the hearts of his wife, Sonia; three children, Jeff Silverstein, Tina Silverstein, and Sue Cuthbert; as well as five grandchildren and a close-knit extended family. Much to Fred’s deep pride, all three of his children and a cousin now work at the Huntington Beach factory, where they lead the company into the future.
Industry veteran Terry Samona has been named Vice President of Human Resources at Viega LLC. Terry oversees human resources management and development at Viega’s operations in the U.S., including headquarters and a seminar center in Broomfield, Colo.; a manufacturing plant and distribution hub in McPherson, Kan.; three additional distribution centers in Nevada, Georgia and Pennsylvania Read more
Industry veteran Terry Samona has been named Vice President of Human Resources at Viega LLC.
Terry oversees human resources management and development at Viega’s operations in the U.S., including headquarters and a seminar center in Broomfield, Colo.; a manufacturing plant and distribution hub in McPherson, Kan.; three additional distribution centers in Nevada, Georgia and Pennsylvania; and a seminar center in Nashua, N.H.
“Terry’s skill and experience make him the right person to ensure we continue to hire and develop the best people,” said CEO Dave Garlow. “Viega owes its growth and industry-leading status to its exceptional employees and we know Terry can help us improve our processes and policies even further.”
“I very much look forward to partnering with the executive team and our colleagues to develop an aligned HR strategy,” Samona said. “We want to enable growth while maintaining an environment where a strong culture of striving for excellence and living our Viega Values continues to offer us a competitive advantage in the markets that we serve.”
Samona’s entire career has been in human resources. Prior to joining Viega, he was vice president of human resources at Hach Environmental. He previously held leadership positions at Honeywell International and Entergy Corp.
He has a master’s degree in psychology from Mississippi State University and a bachelor’s degree in psychology from Louisiana State University.
For more information on Viega, click here.
Caleffi North America, Inc. announces the promotion of Cody Mack to training and education manager. In this role Mack, working with Caleffi U.S. and Canadian manufacturers’ representative networks, will conduct product and application training for contractors, designers and other influencers. “Cody has nearly 20 years’ of experience as an installation contractor, service tech and application Read more
Cody Mack, training and education manager for Caleffi North America.
Caleffi North America, Inc. announces the promotion of Cody Mack to training and education manager. In this role Mack, working with Caleffi U.S. and Canadian manufacturers’ representative networks, will conduct product and application training for contractors, designers and other influencers.
“Cody has nearly 20 years’ of experience as an installation contractor, service tech and application engineer,” says Caleffi sales director, Roger Corrente. “He’s known for taking technical concepts and making them clearly understood. When Cody educates, whether in person or virtually via a webinar, we get unsolicited compliments. That says a lot”.
Prior to Mack’s five years at Caleffi, he installed and serviced HVAC and plumbing systems throughout southern Wisconsin. Mack may be contacted at (414) 238-2371 or cody.mack@caleffi.com.
The National Kitchen & Bath Association (NKBA), the authority on all things residential kitchen and bath, has promoted Pamela Ryerson and Nicole Krueger to director positions. Ryerson, who previously held the position ofKBIS, Conference and Events Manager, has been promoted to Director of Marketplace, and Krueger, the association’s Controller, is now Director of Finance and Administration Read more
Pamela Ryerson
Krueger
The National Kitchen & Bath Association (NKBA), the authority on all things residential kitchen and bath, has promoted Pamela Ryerson and Nicole Krueger to director positions. Ryerson, who previously held the position ofKBIS, Conference and Events Manager, has been promoted to Director of Marketplace, and Krueger, the association’s Controller, is now Director of Finance and Administration. The appointments were effective Jan. 28, 2019.
In her new post, Ryerson continues to manage the annual KBIS trade show and the Events and Marketing teams at NKBA. She has assumed responsibility for the Industry Relations department, which includes Elle H-Millard, the association’s Manager of Industry Relations and an NKBA Insider. Ryerson reports to Suzie Williford, Executive Vice President of Industry Relations and Chief Strategy Officer.
As Director of Finance and Administration, Krueger continues to manage the finance team and has assumed responsibility for the Human Resources and Building/Production departments. Additionally, Krueger is serving as interim Director of Technology. Krueger’s team includes Julie Wescott, Business Transformation Manager; Robert Pattky, Manager of Production Support and Building Services, and Liz Hickey, Human Resources Generalist. Krueger reports to Bill Darcy, CEO.
“We hold both of these consummate professionals in the highest regard, as they’ve each shown dedication and enthusiasm in their respective positions,” said Williford. “Pam worked tirelessly on the KBIS show, and Nicole has proven herself in a relatively short period of time, so it was an easy decision to expand their roles within the NKBA.”