Hub Spotlight: Germaine Nelson—Turnin’ Wrenches in the Nation’s Capitol

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Back in the day he was known as DJ Reggie Nell, and he could spin records with the best of ’em. A former DJ while working in the trades, Germaine Nelson, president, Capitol Plumbing & Heating, Bowie, Md., now is a full-service residential plumbing OG, specializing in water heaters, waste and venting for the surrounding DC area.

Germaine Nelson, Capitol Mechanical, plumbing, HVAC, heating and cooling, water heating, water heater, Oatey

Nelson started his plumbing career back in high school, working with his uncle at a plumbing company during the summer. He also worked on pluming through his high school vocational program. “I went to school for a half day, then went to the job site the second half,” says Nelson. As soon as Nelson graduated, he started as an apprentice full time. “Seventeen years later, I own a plumbing company—started it from the ground up,” continues Nelson.

Germaine Nelson, Capitol Mechanical, plumbing, HVAC, heating and cooling, water heating, water heater, OateyEarly in his career, Nelson throws kudos the owner of 3D Plumbing, a small plumbing company for which Nelson worked. “The owner Dennis took me under his wing, and we still talk often. I consider him a mentor to this day,” says Nelson.

It wasn’t necessarily all smooth sailing. Throughout the journey, Nelson worked for a well-known company in the area as a service tech. They wanted to expand in a different part of the area, so he was tasked with building that area up, with the current contacts that he had.

Impressively, Nelson made more than $500,000 for that company within six months. “I asked for a raise, and the owner told me, ‘I can’t justify it but I can get you a new truck.’ At that moment, I knew it was time to go. I gave my two weeks’ notice,” says Nelson.

Germaine Nelson, Capitol Mechanical, plumbing, HVAC, heating and cooling, water heating, water heater, OateyNelson’s advice for anyone thinking about starting a company? “I would say just do it. You will have bumps and bruises along the way, but through dedication and consistency, you’ll succeed. Don’t give up on your vision.”

Challenges/Rewards

The most challenging aspects of the job, says Nelson, can be dealing with customers. “You have to learn how to put yourself in their position and understand what their needs area.”

Conversely, Nelson says it’s rewarding when you face a difficult challenge, but you overcome it with patience and skill. “I tell people all the time, plumbing is not hard, but finding a solution is the ultimate reward. You can sleep at night knowing you’re making a difference in society.”

And, according to Nelson, it starts early for those thinking of entering the trades, “Learn as much as you can because you will not know it all. Find your niche within the trade and foster that skill,” says Nelson.

Social Media

Germaine Nelson, Capitol Mechanical, plumbing, HVAC, heating and cooling, water heating, water heater, OateyNelson (@capitolmech) admits that social media has helped tremendously with making business connections and long-lasting friendships. “If it wasn’t for social media, I would not know about different trade shows, certain tools that makes the job easier and certain companies. I dedicate a lot of time to social media, more than I should, but it’s a lifestyle at this point,” says Nelson.

Through time and dedication on social media, Nelson has become an ambassador for various plumbing manufacturers. “Being an ambassador for different companies is special,” says Nelson. But he also says that it’s big task when a number of companies want to hire you as an ambassador because of your social media footprint. “Oatey, for instance, has really opened the door for a lot of these opportunities.”

Germaine Nelson, Capitol Mechanical, plumbing, HVAC, heating and cooling, water heating, water heater, OateyAnd throughout this rise in popularity and visibility with social does Nelson consider himself a mentor to others? “I do consider myself a role model, not by choice, but through social media,” says Nelson. “I feel like I’ve been put into that position.”

When he’s not hard at work on the job or posting to IG, you’ll find Nelson spending time with family, attending his son’s baseball games, bowling, getting together with friends, or perhaps you’ll see him soaring in the sky fulfilling his bucket list of skydiving. Nevertheless, “It’s extremely important to make an effort to put work down and be intentional about taking care of your mental health, and being there for those who really depend on you,” says Nelson.