Business Efficiency

The Covid-19 pandemic caused widespread disruption but many businesses are now looking forward to a new post-Covid era. As restrictions ease and case numbers start to fall, there are opportunities to learn from the outbreak. In this guide, we’ll discuss ways to create a more profitable, efficient plumbing firm. Equipment, technology and parts We are Read more

The Covid-19 pandemic caused widespread disruption but many businesses are now looking forward to a new post-Covid era. As restrictions ease and case numbers start to fall, there are opportunities to learn from the outbreak. In this guide, we’ll discuss ways to create a more profitable, efficient plumbing firm.

Equipment, technology and parts

We are more reliant on technology than ever before. Over the last 12 months, businesses across all sectors depended on technology to stay afloat. As the owner of a plumbing company, it’s hugely beneficial to capitalize on the benefits of investing in technology and equipment. Technology enables plumbing firms to communicate with remote teams and clients seamlessly without engaging in face-to-face meetings and it can also provide safety benefits and improve efficiency by saving time and money. 

If you own a plumbing firm, it’s useful to conduct an audit and keep a close eye on new developments and innovations, as well as tracking your competitors. Look for investments you could make to streamline operations, save time and promote safety and work with suppliers and other companies that have a track record for providing high-quality components, parts and services. From an air cylinder and new pipework to innovative tools that provide solutions for hard-to-reach areas or complex jobs, it pays to take the time to research and compare suppliers and figure out what kinds of investments will drive your business forward. 

Targeted marketing

Most businesses rely on marketing to get their brand name out there and encourage customers to get in touch. If you run a plumbing firm, using targeted marketing techniques can help to improve ROI. For plumbing businesses, social media and local SEO can be incredibly effective. It’s also beneficial to ask customers to leave reviews. Over 90% of consumers read online reviews before contacting businesses and over 85% of smartphone users will either call or visit a business within 24 hours of conducting a local search. Define your ideal customers, find out how they spend their time online and consider combining digital and traditional marketing methods. Local SEO, social media and content marketing and paid ads can all help to boost lead creation alongside local press adverts and flyers. 

Options for customers and employees

Agility is key for businesses trying to thrive during the pandemic. While many firms will be keen to get back to ‘normal’ ways of working, it is beneficial to adapt and modify the way you interact with customers and provide services to cater to consumer demands and trends. You could save time and money and ensure customers feel safe by offering telephone or virtual consultations, for example. It’s also beneficial to consider staffing and how your teams operate. Remote work has become much more commonplace. Switching to more flexible structures may allow you to save money on renting offices or communal workspaces at the same time as giving your workforce more flexibility. 

The pandemic has been incredibly challenging for businesses but there are silver linings. If you run a plumbing firm, it’s wise to approach the months ahead with a desire to create a more profitable, efficient business. 

Industry leaders deliver innovative purchasing and payables solution that streamlines workflows and equips contractors and suppliers to grow their business ServiceTitan, the premier software solution for residential and commercial service contractors, and Johnstone Supply, the leading cooperative wholesale distributor in the HVACR industry, announce a partnership that will empower contractors to increase revenue and grow their businesses Read more

Industry leaders deliver innovative purchasing and payables solution that streamlines workflows and equips contractors and suppliers to grow their business

ServiceTitan, the premier software solution for residential and commercial service contractors, and Johnstone Supply, the leading cooperative wholesale distributor in the HVACR industry, announce a partnership that will empower contractors to increase revenue and grow their businesses with a frictionless digital process for inventory procurement.

The integration offers users access to the extensive Johnstone Supply product catalog, facilitating a more effective sales and efficient administrative process. Users will also be enabled by integrated purchasing and accounts payable workflows directly through ServiceTitan’s industry-leading platform.

“Integrating our two best-in-class technologies addresses a key ongoing pain point for contractors,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “The traditional interaction between contractors and distributors requires multiple software programs and even pen and paper, making it a tedious process that has a high risk of errors. This partnership delivers a groundbreaking solution that modernizes the workflow between contractors and suppliers.”

By streamlining product information, pricing, purchase orders, and payments, ServiceTitan and Johnstone now offer contractors an optimized workflow that can save them time and money.

“This is an innovation that fits well with our ‘making it easier to do business’ mission,” said Mike Chill, CIO of Johnstone Supply. “This collaboration provides Service Titan customers an opportunity to move into the future with increased efficiency, streamlined information, and easy payments that can help companies grow.”