drain cleaning

Misconception #1 – You should always wear rubber gloves when operating a snake style drain cleaning machine to protect yourself from the health risks of sewage. While it is true that plumbers and drain cleaners should always be aware that they and their equipment are potentially in contact with human waste and take appropriate actions Read more

Misconception #1 – You should always wear rubber gloves when operating a snake style drain cleaning machine to protect yourself from the health risks of sewage. While it is true that plumbers and drain cleaners should always be aware that they and their equipment are potentially in contact with human waste and take appropriate actions, operating a cable style drain cleaning machine wearing only rubber gloves is not one of them. The problem with rubber gloves is that they can become pinched and caught in the rotating coils of a drain cleaning cable, causing great harm to the operator. We always recommend that operators wear heavy-duty two-ply leather gloves or something similar whenever their hands are anywhere near a drain cleaning machine. Thick leather gloves will not get caught between the coils of a snake or cable and can protect your hands from unexpected kinks or loops that sometimes form in the blink of an eye. If you want to wear rubber gloves to take appropriate sanitary precautions against sewage, then wear them under the leather gloves. This strategy gives you two levels of protection!

Misconception #2 — You should put a drain cleaning machine in reverse when retracting cable using a power feed device. Most modern drum style cable drain cleaning machines have a power feed and guide tube. This equipment makes it much easier to feed and retract the cable and serves to protect the operator. Every floor model brand of drain cleaning machine has a power cable feed that allows the operator to easily switch from forward to neutral to reverse while the drum and cable continues to spin in the forward direction. This feature is essential for smooth and effective operation of the machine. If the operator puts the electric motor in reverse and spins the drum and cable in the opposite direction, bad things tend to happen! Most drain cleaning companies coil their drum style cable in a ‘left hand wound’ direction. These cables are simply long, thin springs. Sometimes, like General’s Flexicore Cables, they have a solid inner core, and sometimes they don’t. However, all of them have a ‘direction’ to the outer coil that affects their performance and capabilities when under torque or in motion, and the drums, distributor tubes and power feeds that house and feed these cables are engineered with these capabilities in mind. When you reverse the motor while retracting the cable, you drastically increase the likelihood of kinking, tangling, or weakening the cable. The only time an operator should put the motor and drum of a machine in reverse is when they get a cutter wrapped up in an obstruction, and even then the duration should only be for a few seconds. Save yourself future complications and keep the machine in forward when the power feed is in reverse!

Misconception #3 – Hot water is better than cold water in cleaning drains with a high-pressure water jetter. While it is true that hot water can dissolve grease faster than cold water, the effect at high pressure is marginal. Generally speaking, in real world situations, it is not worth the additional cost and effort. Adding hot water pumps and heating tanks to your jetter protocol makes for a more expensive unit as well as doubling your work at the jobsite. High pressure cold water can do the job almost as fast, without the additional expense and time expenditure. For that reason, in a world where time is money, cold water is the way to go!

Misconception #4– High pressure water drain cleaning jetters with 4000 psi perform better than jetters with 3000 psi. In the past several years, we have seen more and more drain cleaning jetters with 4000 psi come on to the market, claiming that they have more power and effectiveness. However, according to our research, these claims are unfounded. When cleaning a drain, both pressure and flow rate are important factors. The psi, or pounds per square inch is necessary to dislodge foreign material in the pipe like grease and sludge. The jetting process is analogous to spray washing, and a certain amount of pressure, or psi is necessary to scour the inside of the pipe. However, after about 2,500 psi, further increases in pressure fail to deliver significant improvements in cleaning action. From that point on, the gallons per minute flow rate, or gpm grows in importance. For example, increasing a jetter’s flow rate from 4 gpm to 5.5 gpm almost doubles the machine’s drain cleaning speed, regardless of whether the psi is 3000 or 4000. So, look closely at the flow rate of high pressure water jetters before you buy, and don’t be fooled by marketing programs masquerading as science!

Misconception #5 — One of the biggest misconceptions that we hear from first-time General Pipe Cleaners customers is misjudging the ‘initial feel’ of our Flexicore Cable. If the customer is used to another brand of drain cleaner and then purchases a General machine or cable for the first time, they often complain to us that they received a defective cable. To them, compared to the cables that they are used to, it feels limp, weak and not stiff enough to fight its way through tough obstructions down the drain. Although their fears are unfounded, Flexicore does have a looser feel from other cables on the market because of the way it is engineered. However, we reassure our new customers is that the Flexicore will stiffen and strengthen when under torque, giving them clog busting power exactly when they need it the most. According to one customer, “it goes from a noodle to a steel rod in the blink of an eye when you hit the obstruction!” When it comes to General’s patented Flexicore Cable, first impressions can be misleading!

David Dunbar is the National Sales Manager for General Pipe Cleaners, a leader in the drain cleaning/pipe inspection industry. He has been with General since 1996, starting as Customer Service Manager, then Assistant Sales Manager, and National Sales Manager since 2017. He earned a BS degree in Psychology from the University of Pittsburgh and has graduate credits in Human Resource Development and Organizational Theory. David enjoys using his extensive public speaking, video, and writing experience within the industry. He can be contacted at daved@generalpipecleaners.com

Indianapolis—Water & Wastewater Equipment, Treatment and Transport WWETT, the world’s largest annual trade show for wastewater and environmental service professionals concluded its annual event February 21-24, at the Indiana Convention Center in Indianapolis. With 10,500 registered professionals, the annual event connected notable and emergent brands with thousands of buyers, while providing ample networking opportunities and Read more

Indianapolis—Water & Wastewater Equipment, Treatment and Transport WWETT, the world’s largest annual trade show for wastewater and environmental service professionals concluded its annual event February 21-24, at the Indiana Convention Center in Indianapolis. With 10,500 registered professionals, the annual event connected notable and emergent brands with thousands of buyers, while providing ample networking opportunities and a full range of education led by renowned industry experts.

The 2022 edition of WWETT took over 270,000 NSF of the Convention Center, hosting 450 industry-leading suppliers in the expo hall; thus, offering attendees access to a wide variety of products and activations from the world’s largest suppliers and manufacturers to specialized SMBs with specific services. Manufacturers and suppliers showcased the latest products, services, and technology for the water and wastewater industries, including notable companies such as Federal Signal, HammerHead Trenchless, Infiltrator Water Technologies, Satellite Industries, Ridge Tool, Draincables Direct, and more.

In addition to an expansive expo floor, registered participants had the opportunity to engage with world-class education made available at the event. The event’s educational programs served as inclusive and productive sessions that allowed for connections in specific groups. WWETT 2022 registered over 10,000 seats in education classes.

“The opportunities for learning, engagement, and growth for both attendees and exhibitors were exemplary at this year’s WWETT event,” said Lauren Lamb, VP, Strategy, Marketing, and Conference, WWETT at Informa Markets. “The live format allowed for regional and non-local companies to communicate their products and expectations effectively, while expanding their connections in the proper areas that will largely benefit their company and consumers, as well as the industry as a whole. The focus of quality product and innovation was at a peak this year, with many exhibitors launching products and solutions to solve the industry’s current challenges.”

Mixers for Women in the Industry and New to the Industry both served as successful networking events. The mixers hosted a larger audience than in years past, with important connections established. Women in the Industry’s purpose is to connect women throughout the convenience services industry, encouraging professionals to meet, share ideas and develop important business relationships.

WWETT hosted a well-attended welcome party with over 1,400 industry members in attendance, which featured live music and entertainment as well as casino games. The welcome party served as another opportunity for industry connections and engagement.

A part of Emerson’s professional tools portfolio, RIDGID will select five winners for this year’s trip RIDGID®, a part of Emerson’s professional tools portfolio, is once again giving trade professionals a contest to win the trip of a lifetime. The company announced today they have begun accepting entries for the RIDGID Experience contest, being held Read more

A part of Emerson’s professional tools portfolio, RIDGID will select five winners for this year’s trip

RIDGID®, a part of Emerson’s professional tools portfolio, is once again giving trade professionals a contest to win the trip of a lifetime. The company announced today they have begun accepting entries for the RIDGID Experience contest, being held Aug. 3-5 at RIDGID world headquarters. Five grand prize winners will be selected to receive the event’s signature VIP treatment at the annual, all-expenses-paid trip that continues to grow in popularity.

Entries will be accepted through April 29, 2022. Contest winners will be selected based on their response to questions, trade involvement, enthusiasm for RIDGID tools displayed in submitted picture or video, and originality and uniqueness of entry. To enter, and for additional rules and details, visit the RIDGID Facebook page.

“It is so important to us as a brand to recognize the hard work, commitment and dedication that trade professionals put into their jobs every day. The RIDGID Experience contest gives us the opportunity to reward a select group of individuals with a truly unique event, and it puts a spotlight on the work they do,” said Becky Brotherton, director of engagement marketing, RIDGID for Emerson. “This year marks the fifth RIDGID Experience contest and the excitement it generates is a direct result of the people who join us: their enthusiasm for what they do is evident. Our goal always is to highlight the importance of the skilled trades, and every year we’re thrilled to see that pride within our winners.”

Past contest winner, Bobby Scirica, a plumbing service technician from Arizona described the trip this way, “I’ve been using these tools for years and being here and seeing the machines and people who make the tools, it’s emotional.” And another past winner, Rob Broccolo, owner of Professional Drain Services of Southern New England, said, “RIDGID is a big name in the industry and it felt incredible to be selected for a once in a lifetime opportunity. By far the highlight of my career and time in the trades.”

RIDGID Experience contest winners will receive:

  • An all-expenses-paid trip to RIDGID world headquarters
  • A VIP RIDGID headquarters tour
  • A custom RIDGID pipe wrench
  • Hero photoshoot, celebrating winners’ dedication to the skilled trades
  • Suite seats to see the Cleveland Guardians
  • A trip to Topgolf, a sports entertainment complex that features an inclusive, high-tech golf game
  • And more

Winners will also have the opportunity to shape the future of professional tool development by providing their expert insights with RIDGID leadership including the engineering, marketing, research and product developments. How to enter and full 2022 RIDGID Experience official contest rules can be found here.

Emerson’s professional tools business, which includes RIDGID as well as the Greenlee® and Klauke® brands, provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/professionaltools for more information.

“Guests with clogged drains deserve prompt service – day and night,” James “Rob” Hoelscher, property manager of Colorado Bear Creek Cabins, declares. Rob is co-owner of the business with his wife Susan. And the Hoelschers never skimp on service standards or speed. Staff react professionally and immediately to every problem. “Our maintenance tools must likewise Read more

“Guests with clogged drains deserve prompt service – day and night,” James “Rob” Hoelscher, property manager of Colorado Bear Creek Cabins, declares.

Rob is co-owner of the business with his wife Susan. And the Hoelschers never skimp on service standards or speed. Staff react professionally and immediately to every problem.

“Our maintenance tools must likewise perform on demand,” Rob continues. “That’s why General’s hand-held Power-Vee anchors our drain cleaning tasks.”

Rapid Response Vital

Located 35 miles west of Denver in scenic Evergreen, Colorado, Colorado Bear Creek Cabins offers a range of “comfortably rustic” lodgings to skiers, nature-lovers, and travelers who simply want to “get away” since 1947.

The business is a family affair. Rob, Susan, and sons Oliver and Samuel live close-by, and work on-site – ensuring peak customer response.

“We never resolve problems over the phone,” Rob insists. “We’re not absentee owners!”

Critical To Everyday Maintenance

“Most of our drain cleaning work is done indoors – under sinks and inside cabinets,” he adds. “And the compact, maneuverable Power-Vee proves perfect for that.”

Ideal for small-line stoppages, the rugged, reliable Power-Vee small-line drain cleaner from General Pipe Cleaners easily unclogs sink, tub, toilet, and laundry lines 1-1/4” to 3” in diameter – and up to 50 ft. long.

Its automatic feed makes clearing small drain lines faster and easier than using manual methods. And General’s simplified feeding system acts like “an extra hand” in tight and awkward work spots.

Oliver Hoelscher using Power-Vee® and Uni-Stand™ in a “typical setting of drain clearing” at Colorado Bear Creek Cabins. “Before getting Uni-Stand, it was a two-person job,” his dad Rob Hoelscher notes. “I’d start, exhaust my strength, then Oliver would take a turn.” Sometimes, Rob adds, “several iterations of this procedure were necessary to clear the line. Uni-Stand has transformed this operation to a one-person effort!”

Simplicity Speeds Service

It’s easy-to-use, too.

The Power-Vee holds 50 ft. of 1/4” or 5/16”, or 35 ft. of 3/8” Flexicore® cables. And General’s Quick Change Cable Cartridge system make swapping and switching different cables and diameters quick and simple.

Changing takes less than a minute – and turns potentially messy jobs into quick, clean ones.

Flexicore Advantage

To switch to a different diameter Flexicore cable, just loosen three screws, pull off the front of the drum, and load another cartridge.

Flexicore cables are the industry-leader. They’re manufactured of heavy gauge wire coiled tightly around 49-strand aircraft-type wire rope for unequalled strength and optimal flexibility. Flexicore is so tough it carries a one-year warranty against defect or breakage.

“Flexicore is impressive!” Rob beams. “It exudes exceptional engineering and manufacturing!”

Forget “Popeye Forearms”!

When working in tight spaces, even hand-held, powered drain cleaners can strain muscles.

That’s why the maintenance crew of Colorado Bear Creek Cabins teamed the Power-Vee with the new Uni-Stand™ from General.

“No one in this family wants ‘Popeye forearms’,” Rob chuckles. “It’s a game-changer for how we use our Power-Vee!”

Just slide the Uni-Stand clamp around the motor housing – and lock it into place for safe, solid support. Then change the Uni-Stand adjustable leg length to the desired height – and begin drain cleaning.

Rob calls it the “perfect accessory” for his Power-Vee.

“Uni-Stand is simple, sturdy, perfectly sized, and exceptionally well designed and built,” he maintains. “The strap and adjustment system are amazing, and its ingenious single-leg support provides maximum maneuverability.”

Environmentally Responsible Tool Maintenance

“Our cabins are on a septic system,” Rob resumes, “And since everything eventually flows to Bear Creek, an outdoor water body, we strive to ensure the optimal operation of our septic system, and minimize our impact on this precious water body.”

That’s why Colorado Bear Creek Cabins treats drain cleaning tools with Snake-Oil Plus™ from General.

Snake-Oil Plus features the same rust-inhibiting properties and pleasant lemon scent of original Snake-Oil Classic™. Its non-toxic, eco-friendly, biodegradable formula also creates virtually non-stick surfaces – keeping mud and debris from sticking to cables, drums, and machines, significantly extending drain cleaning equipment life.

“It’s part of our business ethos – and our business identity,” Rob asserts. “Colorado Bear Creek Cabins is literally located on a creek!”

Better than common lubricants, Snake-Oil Plus also features a special rust inhibitor that cuts through moisture, replacing it with a rust-resistant coating. Machine bearings, feeds, and moving parts last longer. And its deodorizer keeps drain cleaning tools smelling fresh and clean.

The Bottom Line

Other “intangibles” also matter to Rob Hoelscher.

“General’s ‘American-made’ products also makes a big difference,” he concludes. “Like us, they’re also a family business. Customer service is superior. And you can see high quality standards in everything they do!”

Just like Colorado Bear Creek Cabins!

To learn more about the Power-Vee and Uni-Stand, visit www.drainbrain.com/pv, or contact the Drain Brains at 800-245-6200.

There are some jobs that people may not immediately think that they need to hire a plumber for but it is often necessary to do so to get the job done correctly.  It may surprise many that when they are installing a roof or a gas line the plumber is someone they should definitely call Read more

There are some jobs that people may not immediately think that they need to hire a plumber for but it is often necessary to do so to get the job done correctly. 

It may surprise many that when they are installing a roof or a gas line the plumber is someone they should definitely call to help them get the job done correctly. Here is a look at what a plumber can do for your roof installation and gas line installation project.

Problems With Your Drainage System

A roof plumber can come in and take a look at the drainage system in a roof. Roof plumbers are experts at helping to protect roofs from water damage.

When a roof plumber is needed a homeowner will notice that their gutters and spouts are in need of removal and reinstallation. 

A roof plumbing problem can cause water to start seeping into the ceiling of a home. Homeowners will often begin to experience structural damage to their property when roof plumbing repair is needed.

Given the issues with mold that water damage can have on health, it is best to get these problems dealt with by a roof plumber quickly. Roof plumbers often specialize in specific types of roofs, so you may see one that specializes in slate roofs while another specializes in custom steel roofing.

Gas Line Repairs

Another job that is not often associated with plumbing, is gas line repair. However, if a homeowner notices cracks in their gas line then they need to take a closer look and seek the help of a plumber.

Bear in mind too that a gas line that needs repair will not be very quiet, and the homeowner is likely to hear a lot of hissing sounds as the gas starts escaping through the cracks or holes in the line. 

Once they hear a hissing sound it’s time to shut off the gas line in the home and call a plumber before things get dangerous.

If there are a lot of plants around the home or inside it, they can be adversely affected by the escaping gas. An observant plumber will often check the condition of the plants to see how they look, gas line repair is usually needed if plants are withering or dying without just cause. 

Get Help

Whether there is a plumbing problem with the roof or gas line hiring a plumber is often the best course of action a homeowner can take to get this problem remedied immediately. 

Waiting to get problems with a roof fixed by a plumber can cause severe water damage in various parts of a home. When it comes to gas lines things can get dangerous, so it is often best to call in a plumber quickly.

While the thought of hiring a plumber often brings images of pipes to mind and rightly so, it is important to remember that plumbers do carry out roof plumbing and gas line repairs as well, since people often forget it is best for plumbers to advertise these services as well.