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After a challenging year resulting from the global pandemic that hit full force in March 2020, the Plumbing-Heating-Cooling Contractors—National Association (PHCC) reports that – one year later – there are signs that conditions are improving. A contractor sentiment survey conducted by PHCC finds that 84% of respondents rank the continuing impact of COVID-19 on their Read more

After a challenging year resulting from the global pandemic that hit full force in March 2020, the Plumbing-Heating-Cooling Contractors—National Association (PHCC) reports that – one year later – there are signs that conditions are improving.

A contractor sentiment survey conducted by PHCC finds that 84% of respondents rank the continuing impact of COVID-19 on their businesses as having either a “low” or “medium” impact compared to 57% in spring 2020, when PHCC first began tracking trends during the pandemic. In addition, the number of people ranking impact as “medium high” to “high” has dropped to 9% from 43% in spring 2020.

“A year after COVID-19 hit, PHCC members indicate that they are cautiously optimistic that we are turning a corner toward better times ahead,” says PHCC President Hunter Botto. “Respondents also noted that their businesses have stabilized after several difficult months of disruption. They also see new business opportunities in the future, which is very good news for our industry.”

In fact, an annual environmental scan conducted by PHCC in January 2021 predicted an increased demand for home improvement spending; touchless products; upgraded and energy efficient equipment; smart technology; air and water filtration and purification; and IAQ markets, including UV and bipolar ionization.

While the overall outlook is positive, the plumbing and HVACR contractors responding to the sentiment survey cite several ongoing challenges, including maintaining a safe and fully operational staff; increased operating costs related to new safety requirements; addressing employee and customer health and safety concerns; customer delays on projects because of economic concerns; disruptions in the supply channel; and a fear of a potential recession.

Regarding manufacturers and suppliers’ responsiveness to supply chain issues, respondents noted many have been helpful by offering creative alternatives to products currently unavailable. There was an overall recognition that manufacturers and suppliers are also facing material cost increases and shortages, transportation challenges, workforce issues, etc. “They have been super helpful, but have had their own people issues, concerns and interruptions,” one contractor said.

Contractors indicate they have established many safety procedures to mitigate safety risks for employees and clients, including employee screening, social distancing, disinfection measures, increased communication about safety protocols and requirements for Personal Protective Equipment.

“As we look back on the last year, PHCC members – operating as essential businesses – illustrated time and time again that they are true professionals committed to keeping their employees, customers and communities healthy and safe,” Botto says. “As always, our members have shown they are extremely resilient in tough times.”

Another positive indicator is that – after recently completing its annual membership renewal process this spring – PHCC realized an increase in both renewing and new members.

“We are grateful for the loyalty demonstrated by our members throughout this crisis,” Botto says. “We are also excited to see growth in membership when business owners are assessing the ROI on every expenditure. Now more than ever, they can see the value of supporting and engaging with their association.”

To help navigate the many unexpected changes they faced, members relied on PHCC resources and videos via its COVID-19 Recovery Center, as well as monthly webinars, state and local support, advocacy, member discounts and access to Personal Protective Equipment.

After the transition to online instruction in 2020, the leader in technical education will expand its offerings to students across the country. Minneapolis — In Fall 2021, Dunwoody College of Technology will begin offering two online degree programs, construction management and bachelor of architecture, for the first time in the school’s 107-year history. Students will Read more

After the transition to online instruction in 2020, the leader in technical education will expand its offerings to students across the country.

Minneapolis — In Fall 2021, Dunwoody College of Technology will begin offering two online degree programs, construction management and bachelor of architecture, for the first time in the school’s 107-year history. Students will experience innovative, project-based learning in the virtual space with industry-leading software and technology. Both programs will offer flexible, barrier-free online learning options for current students and working professionals who are interested in taking the next step in their career.

“This past year provided the opportunity to develop and implement online learning practices as we adjusted to a new way of operating during the COVID-19 pandemic,” said Provost Scott Stallman. “That opportunity has opened the door for us to reach students in new areas of the country, and we are excited to deliver Dunwoody’s exceptional education, and the great careers that follow, to students beyond Minnesota.”

Dunwoody, a nonprofit institution of higher education and a leader in technical instruction, was approved to be a nation-wide provider of online education by the National Council for State Authorization Reciprocity Agreements (NC-SARA) in December 2020. The approval allows the college to offer the bachelor of science in construction management and the bachelor of architecture as online-only options to students from states outside of Minnesota.

“For more than a century, Dunwoody has been a leader in hands-on, applied technical education, preparing students for high-skill, in-demand career fields,” said Cindy Olson, Dunwoody’s vice president of enrollment management. “That tradition will continue as the college expands into the online learning space. Students will benefit from small classes taught by faculty who have worked in the field. In addition, students enrolled in the program will receive a laptop loaded with state-of-the-industry software and technology. ”

The construction management completion program is designed for students and working professionals who need the flexibility of an online program that allows them to attend part or full-time and finish at their own pace. During the program, students learn how to successfully influence and lead production teams, develop projects, and grow businesses. Students will complete real-world service learning projects and work with renowned organizations and industry professionals.

With the shortest path to licensure, combined with a unique stackable degree format, Dunwoody’s bachelor of architecture is the perfect fit for those that want to become a licensed, practicing architect, but need the flexibility of an online degree. The program is rooted in a tradition of community engagement, social responsibility, and leadership in the profession, both locally and globally. Dunwoody’s bachelor of architecture is accredited by the National Architectural Accrediting Board (NAAB).

The application for admission is now open and interested students should contact Admissions at admissions@dunwoody.edu for information or fill out the online application.

Elkhart, Ind. — NIBCO INC. announced that its Board of Directors appointed Ashley Martin as executive vice president effective immediately. Reporting to Steve Malm, president and CEO, Martin continues in her role as corporate officer and Executive Leadership Team member; and serves as member of the Board of Directors, a position she has held since Read more

Elkhart, Ind. — NIBCO INC. announced that its Board of Directors appointed Ashley Martin as executive vice president effective immediately. Reporting to Steve Malm, president and CEO, Martin continues in her role as corporate officer and Executive Leadership Team member; and serves as member of the Board of Directors, a position she has held since 2018. She is responsible for maximizing the company’s operating performance and achieving its financial goals.

“Ashley’s business acumen, industry connections and experience have prepared her well,” said Steve Malm in announcing Martin’s appointment. “Her innate leadership qualities and strategic vision will successfully propel NIBCO forward into its fifth generation.”

Since joining NIBCO in 2012, Martin has held a variety of positions including senior vice president, sales; vice president of wholesale sales; general manager of PEX; and director of distribution and transportation.

Martin co-founded the American Supply Association Women in Industry group in 2013. She served a two-year term as chairperson, beginning in 2016.

Martin received her bachelor’s degree in marketing from the University of Notre Dame in Notre Dame, Ind. She holds a master’s degree in business administration with a concentration in strategy and operations management from Southern Methodist University in Dallas, Texas.

Pressgun 6 and Pressgun 6 Picco offer an affordable entry to pressing technology Broomfield, Colo. — Viega LLC, the company which introduced pressing to North America, now has its own branded pressing tools for use with its fittings. The Viega Pressgun 6 and Pressgun 6 Picco are now available in distributors and through Viega. The Read more

Pressgun 6 and Pressgun 6 Picco offer an affordable entry to pressing technology

Broomfield, Colo. — Viega LLC, the company which introduced pressing to North America, now has its own branded pressing tools for use with its fittings.

The Viega Pressgun 6 and Pressgun 6 Picco are now available in distributors and through Viega. The tools, which are the first in North America to carry the Viega name, cost less than similar press tools from other manufacturers and are an affordable way for contractors to adopt pressing.

Viega, Viega Pressgun 6, Pressgun 6 Picco, press technology, pressing, plumbing, heating, HVAC

“We know the cost of tools has been a barrier for some contractors who want to adopt pressing,” said Dominic Küng, Senior Manager, Product Portfolio. “The lower price of the Pressgun 6 and Pressgun 6 Picco will make it easier for those customers to buy a tool and begin realizing the enormous benefits of pressing.”

Tools aren’t a new offering for Viega. It has sold branded tools in Europe for years in collaboration with RIDGID, whichmanufactures the Pressgun 6 and Pressgun 6 Picco for Viega.

Viega, Viega Pressgun 6, Pressgun 6 Picco, press technology, pressing, plumbing, heating, HVAC

The Pressgun 6 is a no-frills, cost-efficient workhorse that can press up to 4″ ProPress copper and stainless and 2″ MegaPress with the V2 actuator and rings, as well as 2″ PureFlow PEX. Its features include:

  • Eight-second press cycle
  • LED display indicating number of presses left on a charge
  • Steel cylinder head and jaw intake
  • 270° rotating cylinder head
  • Forward and backward compatibility with RIDGID batteriesThe less expensive and less powerful Pressgun 6 Picco can press up to 11⁄4″ ProPress with the C1 actuator and rings, 11⁄2″ PureFlow and 3⁄4″ MegaPress.

     

    Neither tool can be used with the MegaPress XL PressBooster or MegaPress Z3 Actuator.

    Both tools come with an 18-volt lithium-ion battery and charger. The 2.5/5.0 Ah battery offers 25% more presses per charge than the previous battery. It includes a battery life indicator. The charger comes with a standard 100-240V charging cord and a 12V DC charging cord so it can be charged off a vehicle lighter. The battery also features forward and backward compatibility with RIDGID batteries, chargers and tools.

    “We’re excited to make it possible for additional contractors to become more efficient and productive through pressing,”Küng said. “They’ll find that the Pressgun 6 and Pressgun 6 Picco will revolutionize their businesses and quickly pay for themselves.”

    To learn more about the tool, visit here.

If you’ve ever seen Bob Baker’s Instagram page (@bakerplumbing), you’ll notice a few posts sprinkled in that show the beauty in this world, the good in people and an optimistic underlying tone. “It’s really become a focus for me as it seems that much of what is ugly and unkind dominates the news and many Read more

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heatingIf you’ve ever seen Bob Baker’s Instagram page (@bakerplumbing), you’ll notice a few posts sprinkled in that show the beauty in this world, the good in people and an optimistic underlying tone. “It’s really become a focus for me as it seems that much of what is ugly and unkind dominates the news and many feeds I see. Honestly, it is therapeutic for me to focus on the wonderful things that this life, the world and the trade has to offer,” says Baker.

While it’s hard to escape all of the negativity, Baker sees the more positive approach as more of a mental exercise more than anything, to keep him focused on the good, simple, beautiful things that surround him if only he took time to notice. “I try not to let that negative stuff affect my mood and relationships so positive posts are really reminders to say the world, my life and this trade are wonderful, and have blessed my life and the life of my family more than I realize.”

Baker Plumbing

Baker Plumbing started in 1956, as Bob’s grandfather was an aircraft mechanic during WWII, and after the war he moved from Ontario to Alberta to start a family and started rehab training—provided by the military—to become a plumber. He got his license in 1952, then went on his own in 1956.

He had four boys—three of which became plumbers—one went stateside to become an engineer, one started a plumbing business in Cardston, and Bob’s father, Gerry, stayed in Calgary running mostly new construction, remodel, and eventually was heavily involved in septic fields and water treatment.

Fun fact: Alberta is actually the sunniest province in Canada with an average of 312 sunny days per year. The winters are dry, sunny and cold with an average temperature in January of -14C or 6.8F, but can get as cold as -51C (-59.8F), which it did for several weeks last year.

 

Probably the most unique feature of Calgary’s winter weather is what’s called a Chinook, where the warm winds from the Pacific Coast lose their moisture in the Rocky Mountains and then blow warm, dry air over Southern Alberta. The record is a 41C rise from -19C to +22C in an hour and once the Chinook is over the temperature can quickly drop to below zero. “That type of weather change is really hard on the HVAC equipment, which provides a lot of opportunities to maintain, upgrade or replace everything from RTUs to residential furnaces. It’s never a dull moment around this place,” says Baker.

 

Bob Baker now runs the company and he has been on his own since 1998, focusing on commercial service and renovations—multi-national restaurant and hotel chains. “It makes for an exciting and diverse scope of work. which frankly I love, and it keep me interested and highly involved in the day-to-day. The next generation is on its way as my two boys have taken to the trade as well. Isaiah just completed his journeyman tests (and passed) and Pete is half through his training.”

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heating

Bob Baker with his two sons, Peter (l) and Isaiah (r).

Baker has never actually been out of the trade, really. With his grandfather, dad and several uncles trained as plumbers, he started out plumbing at three or four years old. Riding in the truck with his dad, making putty snakes, hauling garbage to playing gopher boy. That role continued until he finished high school and was accepted to university.

Baker spent a few years there, then switched to obtain a computer science degree. He got married and needed to make some money, took a job as a maintenance man for the several apartment buildings while continuing his schooling. “I actually realized that that all those years working with my Dad, I actually learned a lot and that I loved doing plumbing. I eventually quit computer science, went to trade school, got my ticket in 1997, and have been plumbing ever since.”

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heatingBaker owes a lot of his success, in life and in his career, to his father. He spent a lot of time working with him, appreciating what he was teaching him as both a man and a plumber. “Since he’s been gone, in almost every situation I find myself in, I ask myself, how would dad handle this? The end goal really is to leave the same impression on my own children.”

Sadly, Baker lost his Dad to brain cancer in 2006, which was swift and brutal. “Prior to that experience I never really thought about legacy or traditions or even family as in generational stories, so in the midst of dealing with the emotions of loss, pride, sadness and gratitude, I felt the urge to create something meaningful to me, my business and hopefully to my kids,” said Baker.

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heating

The Baker Family Crest

Hence, the Baker crest of arms was initiated. The Bakers have a lot of English and Scottish blood and have some prints of family crests dated back to those eras. “I stole some of those ideas and created a few of my own and the response has been exactly what I’d hope for. As for symbols it goes like this: Fire for Heating; Water drop for Plumbing, The Snake head for Drain cleaning; the Winged Foot, because we’re fast; The Skull, because we’re Bakers that are Plumbers till death; and the inscription is: If We Can’t Do It, It Can’t Be Done in Latin. Of course, we have Baker and 1956, which is our beginning.”

For the Love of the Job

For Baker, that’s an easy one. He loves the people he’s met and worked with, and he has created some lifelong friendships with some fantastic people all because they plugged their toilet or their pilot light went out.

“If you’re able to walk into a stressful situation and be calm and reassuring all while actually delivering on the solution, most people consider that heroic. It’s one of the absolute coolest feelings in the world.”

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heatingBeing an effective problem solver, says Baker, is an addiction, and plumbing and heating provide almost endless opportunities to get that fix. “Over the years I’ve tried really hard to learn and know a person’s name and then use it every time we met—it’s a difference maker. All those piled together have made the plumbing trade for me, more than I had hoped for some 30 years ago.”

Yet, according to Baker, the biggest issue facing the trades is the oldest issue. “Trades in general are thought of as second-tier jobs. Yes, I mean jobs. Nobody outside of the trade thinks of it as a career.”

Just last year Baker went to the local high school to talk to the principal about contributing to trade education. “He took me to the shop class and proudly pointed to the toilet and sink they had set up and said, ‘We got the plumbing side handled.’ Great guy and really good at his job, and I’ve even worked in his home, but plumbing is NOT a toilet and sink.”

The technology that is being developed for plumbing and heating systems will require some of the brightest and motivated minds, says Baker. “The message from us all in trade should be we need you. We need to do a better job at promoting ourselves and not in a selfish way but by being fine, upstanding citizens involved in current affairs, coaching little league teams, being out and about in our communities. As with anything else, the message starts and ends with each of us. The question is what message do we send both in and out of the work vans?”

Social Media—A Game Changer

“Being self-employed with your mentors being your dad and granddad makes for a pretty small circle. While clients and contractors are amazing and great to work with, no one really gets plumbing and its problems like plumbers,” says Baker.

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heatingThe social channels have brought dozens of plumbers into Baker’s life in the most positive of ways. Other than the salacious DOPE-GATE scandal, Baker can’t think of a single negative interaction online, unless you count the private no-names that try to ignite fires where ever they go.

The summer of 2019, Baker spend a fantastic week in Chicago and was given the first-class treatment and tour by several of the plumbers from the area. While others in his group were hitting tourist traps, Baker was in the heart of Chicago until 2 a.m. experiencing some of the most amazing things.

Baker also went to WWETT in March of 2020 and spent three “unbelievable days visiting with some of coolest plumbers and people I’ve ever met, and all because I post my work on social media. It’s mind blowing,” says Baker

Fitness First

Every tradesperson experiences aches and pain sooner or later, says Baker. Some of those can lead to debilitating injuries if not properly looked after. Having experienced all of them—shoulders, wrists, knees, back, etc.—one in particular in 2015 put Baker out of commission for several weeks. “It was a wake-up call that unless I started really keeping myself healthy, my time in the trade was ending soon. With a family to feed and being self-employed, I needed no further motivation.”

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heating

A new chapter — beekeeping

It started out simple with a few back exercises but exercise has grown into something Baker really enjoys. With the onset of COVID, I got serious about the home gym and the Baker Barn was born. “It’s been a life saver, both physically and mentally, to have a place where I can burn some calories and relieve some stress. I generally try and spend 90 minutes per day in the barn, and at 50 years old, I honestly have never felt better. If you’re not working out, then all of the fancy tools in the world won’t work by themselves,” says Baker.

To the Future

According to Baker, for the past 28 years or so there really wasn’t much of a work/leisure balance. Raising five kids was truly a 24-hour endeavor, but Baker has been humbled as his kids have turned into men and women to start their own lives. Both Baker’s boys have chosen the plumbing trade path, and they can now start to take over some of the duties. “My new passion has fallen to bees. This past year was my second full year as a beekeeper and so far it’s been a lot of fun learning something totally new. The hope is to turn bees into the next Baker Empire over the next five years, but I’m just enjoying the nuisances of the new craft,” says Baker.

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heating2020 was a hell of a year. COVID wreaked havoc on a lot of what Baker does. Being mostly hospitality focused proved to be challenging, but Baker has some tremendous relationships with many of his clients, and as he has supported them, they have supported him back. It’s also given the company a chance to zero in on its 3,000 residential clients that use Baker’s services once or twice a year. “With the boys taking a more active role, we’ve been able to provide faster and more efficient service to those sequestered at home. Of course, it’s also provided ample opportunity to reflect on the blessings of being considered essential, and helping those that need some assistance as things appear to get a wee bit darker.”

Bob Baker, Baker Plumbing, Calgary, Alberta, plumbing, Baker Barn, @bakerplumbing, heating, HVAC, water heatingBut as the calendar flips to 2021, Baker expects a banner year. He’s secured some great new contracts, and with the help of his boys, the ability to serve even more continues to grow. “We’re grateful that everyone is healthy and progressing through the challenges that our little moment in history is giving us the opportunity to participate in. We’re optimistic about the future and truly believe that there is no better time to be in the trades. We wish everyone, everywhere all the best in 2021. I’m especially delighted to start the year off by answering these questions and contributing to the foundational work Mechanical Hub provides at no charge. I do mean it: I think you and the team are doing great and important things,” says Baker.

Finally, when asked the last time he said, “today is a great day,” Baker can honestly say that he says that almost daily. “Maybe not in the moment of things going sideways, but the days of discouragement and disappointment are few and far between. I am a blessed man, mostly because I’ve worked hard to be so.”