Richard Karn, Jon Dorenbos and Tommy Mello to take centerstage during 2023 Service World Expo October 3-6, 2023 Service World Expo has been the nation’s leading event for HVAC, plumbing, electrical, smart home, remodeling and general business professionals. Now in its seventh year, the show is set to return October 3-6, 2023 at the Phoenix Convention Center in Phoenix, Arizona Read more
HVAC
Richard Karn, Jon Dorenbos and Tommy Mello to take centerstage during 2023 Service World Expo October 3-6, 2023
Service World Expo has been the nation’s leading event for HVAC, plumbing, electrical, smart home, remodeling and general business professionals. Now in its seventh year, the show is set to return October 3-6, 2023 at the Phoenix Convention Center in Phoenix, Arizona.
With a robust lineup of keynote speakers, breakout sessions, and business training sessions, the 2023 Service World Expo will offer attendees fresh business insights. Plus, hundreds of exhibitors will be on hand, showcasing their latest industry-focused innovations and services to help add value to businesses nationwide.
“This event is highly focused on training, education and networking with fun sprinkled in as well,” said Tom Peregrino, President of Service Nation. “Our training and education are designed by revenue level, so no matter what size a company is, they’ll receive valuable information for where they are on their journey. We’ve also made it even easier than ever to network with other successful contractors. I’m excited that The New Flat Rate has combined their conference with ours to further increase the value. It’s like getting two conferences for one price! The shared learnings and best practices that can be gained from attending the Service World Expo are invaluable and unlike anything offered at other shows.”
Industry-Leading Speakers
Taking center stage during the four-day event will be a number of noteworthy keynote presenters, each of which will provide thought-provoking conversations and unforgettably entertaining moments. Kicking the festivities off will be a conversation with renowned actor and author Richard Karn. Throughout the duration of the show, attendees will have opportunities to also hear from other notable luminaries including former Philadelphia Eagle and magician Jon Dorenbos, whose presentation “Life is Magic” will both inspire and amaze, as well as entrepreneur Tommy Mello, who will present “Elevate: How to Build a Business Where Everybody Wins.”
Women of Service World
In addition to a jam-packed schedule of educational sessions, a special Women of Service World Breakfast and Panel Discussion will take place on Thursday, October 5th at 7 a.m. Bringing together five leading female industry voices, the panel will be moderated by Service Nation’s Director of Association Management, Carol Longacre, who will lead a spirited conversation about the evolution of trade industries and the growing prominence of women across them.
Added Educational Opportunities
Beyond the Women of Service World Breakfast and Panel Discussion, Serivce World Expo will offer a thorough and comprehensive mix of educational seminars. Topics addressed over the course of the show will include discussions surrounding financials, such as cashflow and how lenders look beyond credit scores, to best operating practices which examines everything from building systems in your business to the importance of investing in onboarding. The full schedule of seminars and events can be found at www.serviceworldexpo.com/schedule/.
Business Uncensored Conference
On top of the in-depth offerings being provided throughout the Service World Expo, a special partnership with The New Flat Rate, a highly acclaimed price generating software for home service contractors, will bring the popular Business Uncensored Conference to Service World Expo. Being held in a dedicated area within the Service World Expo, the Business Uncensored Conference is targeted at providing home service business owners and their implementers with proven strategies that help them improve overall profitability while maximizing their growth potential.
“We have always strived to provide attendees with as many valuable resources as possible,” added Sarah Blackhall, VP of Creative. “By partnering with The New Flat Rate, we are now able to offer an unprecedented amount of resources and knowledge to those attending Service World Expo.”
Registration for the 2023 Service World Expo is still open and tickets for the show can be purchased at www.serviceworldexpo.com. Additional updates and information on the show can be found through the Service World Expo’s Facebook and Instagram pages, as well.
NEST, the pioneers of integrated facilities management, has teamed up with leaders across the construction, retail, and skilled trades industries to create the Skilled Trades Advisory Council (STAC). Aimed to combat the crisis facing skilled labor in the U.S. and Canada, STAC’s founding advisors will leverage their resources, knowledge, and network to elevate the skilled trades Read more
NEST, the pioneers of integrated facilities management, has teamed up with leaders across the construction, retail, and skilled trades industries to create the Skilled Trades Advisory Council (STAC). Aimed to combat the crisis facing skilled labor in the U.S. and Canada, STAC’s founding advisors will leverage their resources, knowledge, and network to elevate the skilled trades as high-paying, honorable, and often heroic career paths, including electrical, plumbing, HVAC, janitorial, construction, and other essential jobs that require a rejuvenated workforce.
Founding STAC advisors include:
- Rob Almond, CEO of NEST
- Sara Angus, Director of Construction, Starbucks
- Julie Starzynski, Director of Construction & Design, Floor & Decor
- Andrew Brown, Founder and CEO of Toolfetch
- Sarah Hammond, Owner and President of Atlas and Treasurer of Women in HVAC
- Kam Washington, Owner of PMA Construction
- Kate Cinnamo, Executive Director of Explore the Trades
- Mónica Muñoz, Senior Director of Capital Programs at DaVita Kidney Care
- Mary Gaffney, President of NAWIC Philadelphia Foundation and GEM Mechanical Services
“I’m encouraged that so many others share my passion for growing the trades and ending the stigma that surrounds jobs in the industry,” said Almond, who spearheaded the initiative. “STAC is a way for many of us to work together and find ways to encourage youth to consider a career in the skilled trades. There are many viable, lucrative, and creative opportunities to explore.”
According to online recruiting platform Handshake, the application rate for young people seeking technical jobs dropped by 49% in 2022 compared to 2020 (source). Staffing firm PeopleReady estimate 40% of the 12 million people in the skilled trades workforce are over the age of 45, with nearly half of those workers over the age of 55 (source).
Associated Builders and Contractors reported that the construction industry will need to attract an estimated 546,000 additional workers on top of the normal pace of hiring in 2023 to meet the demand for labor (source).
“The U.S. and Canadian workforces are struggling to fill a massive gap in the skilled trades, and we need to unite as an industry to reverse the trend,” added Almond, who is based in the Philadelphia area. “This group of founding advisors shares that passion across many sectors that make up the industry.”
To learn more about the Skilled Trades Advisory Council, follow STAC on LinkedIn or the platform formerly known as Twitter.
Active military personnel, veterans and first responders receive free admission to the fair with their families on Aug. 18 Peterman Brothers, a leading HVAC and plumbing company serving the Greater Indianapolis area, is honoring the sacrifice of active and former military personnel and first responders at the Indiana State Fair on Friday, Aug. 18. First Read more
Active military personnel, veterans and first responders receive free admission to the fair with their families on Aug. 18
Peterman Brothers, a leading HVAC and plumbing company serving the Greater Indianapolis area, is honoring the sacrifice of active and former military personnel and first responders at the Indiana State Fair on Friday, Aug. 18.
First responders and current and former members of the military who present valid ID at the gate will be admitted free with their families on Military and First Responders’ Day, sponsored by Peterman Brothers.
“We want to pay tribute to the people who put their lives on the line to protect us and preserve our freedoms,” said Chad Peterman, president of Peterman Brothers. “The Indiana State Fair is a great event that represents the deep values we share in the Indianapolis area. That makes it a great occasion for us to express our gratitude to the neighbors who lay it all on the line and let them know how much we care and appreciate what they do.”
In addition to Military and First Responders’ Day, Peterman Brothers will have a booth at the fair through Aug. 20. Attendees can stop by to register to win prizes or find out more about the company.
The Indiana State Fair takes place through Aug. 20. For more information about the fair, please visit www.indianastatefair.com.
Peterman Brothers is available to help with any plumbing or cooling needs. For more information, call (260) 201-3070 or visit www.petermanhvac.com.
In today’s fast-paced world, leveraging the power of online resources is essential for the success of any plumbing contractor. Ferguson.com is that resource. As a busy service contractor, time is of the essence. When I plan out my busy week schedule, resource efficiencies are at a premium, and that includes stocking my truck adequately. Moreover Read more
In today’s fast-paced world, leveraging the power of online resources is essential for the success of any plumbing contractor. Ferguson.com is that resource.
As a busy service contractor, time is of the essence. When I plan out my busy week schedule, resource efficiencies are at a premium, and that includes stocking my truck adequately. Moreover, running a successful plumbing business requires access to quality products, reliable suppliers, and expert advice. In today’s digital age, having a robust online platform can significantly streamline your operations and contribute to your business’s growth.
In today’s post-COVID world, especially dealing with disruptive supply chain issues, it almost goes without saying; you can never have too much inventory on the truck or back at the shop. That’s why I rely on Ferguson.com, a comprehensive website that has plumbing contractor-specific resources available, all of which are literally just a click away. And that click provides real-time stock and pricing of more than 200,000 HVAC and plumbing products; I can see what’s in stock and my contract pricing.
My plumbing business relies on my wholesaler to carry a vast range of top-quality products from leading brands, and I trust Ferguson to provide those trusted, reliable, and durable solutions. Whether I’m looking for pipes, fittings, valves, fixtures, boiler parts or specialty items, I look to Ferguson.com.
Some really helpful features include “My Lists.” I am able to customize the order process with just a few clicks, instead of individually searching for the products I purchase regularly and organizing lists of the products I want. This ultimately has saved me time and has helped to streamline my ordering process. Ferguson.com even gives me the ability to share those lists I’ve created and keeps products I purchase under the “Bought Often” tab, which is automatically updated monthly.
The Quick Tools feature is a shortcut that makes it easy for trade professionals to quickly access other popular site features. It gives me the quick ability to order, reorder, find an order, or turn existing quotes into orders, all in one place. In some cases, I can even order online and have the order ready in an hour with Pro Pick-Up 1 Hour (at locations where Pro Pick-Up 1 Hour is available).
While traditional brick-and-mortar purchasing is still a viable wholesale solution, with Ferguson.com, I can gain access to a seamless and convenient online ordering system. This allows me to browse through products, check availability, compare prices, and place orders anytime, from anywhere. By simplifying the procurement process, Ferguson.com saves valuable time and effort, enabling me to focus on serving my customers better.
Furthermore, as a plumbing contractor, staying up to date with the latest industry trends and techniques is crucial. Ferguson.com offers a wealth of resources and expert advice to help me stay ahead of the curve. From informative articles and how-to guides to videos and product demonstrations, the website serves as a knowledge hub for plumbing professionals. Leveraging this wealth of information can enhance one’s expertise, expand a skill set, and ultimately elevate one’s business.
Sometimes I need to know what was on an order or the last time I bought a certain product. I’m able to find all of that online and end any confusion about my orders. If I need to see the status of an order, I can see it on my Ferguson Dashboard or Orders, and even get the proof of delivery. (Proof of delivery may not be available depending on how the order shipped or if it was signed for.)
Forward Thinking
Ferguson understands the importance of competitive pricing for plumbing contractors. By signing up for a Ferguson.com account, one can unlock access to exclusive contractor pricing on a wide range of products. This ensures that I can offer my customers competitive rates while maintaining healthy profit margins for my business. The savings one can achieve through Ferguson.com can significantly impact your bottom line and give you a competitive edge in the market.
It’s pretty simple, really. Creating an account on Ferguson.com provides plumbing contractors with a range of powerful tools to manage their business efficiently. By logging in, one can track his or her order history, access invoices, and manage one’s account settings, all in one centralized location. This streamlined account management feature eliminates the need for tedious paperwork and enables one to stay organized and in control.
What’s also cool about the site is that I can enroll for the free PRO Plus™ program. After I enrolled in this program, I now earn one point for every dollar I spent online. I can then redeem those points for cool prizes and earn Bonus Points faster by purchasing featured products. PRO Plus™ customers are also eligible for discounts with select businesses.
Ferguson.com boasts an extensive inventory of plumbing products, tools, and supplies, as well as expert advice and efficient account management, making it a one-stop solution for all of my business needs. By utilizing the features and capabilities of Ferguson.com, I can streamline my operations, relieve operational stress, and propel my business toward greater success. Sign up today and unlock a world of opportunities for your plumbing contracting business with Ferguson.com.
The new course is part of the Counter Intelligence training series, designed to provide distributor employees with knowledge and skills to grow sales and build strong customer relationships Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces HVAC 101 for the Counter, a new live virtual course Read more
The new course is part of the Counter Intelligence training series, designed to provide distributor employees with knowledge and skills to grow sales and build strong customer relationships
Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces HVAC 101 for the Counter, a new live virtual course series that empowers HVAC distributor counter teams with essential knowledge to improve customer service, efficiency, and revenue generation.
“Your parts counter team must have a foundational understanding of the products you sell and how they work,” said Matt MacArthur, BDR’s Director of Training. “This allows them to deliver a higher level of customer service and efficiency, which leads to increased average tickets and greater customer satisfaction and loyalty.”
HVAC 101 for the Counter, scheduled for three sessions in October and November, gives attendees an overview of different types of HVAC equipment and their components, including gas furnaces, heat pumps, air conditioners, and ductless units. In the sessions, attendees will learn why it’s important to know HVAC systems and their components and how they work and operate, the different components and accessories available for each type of system, and communication skills for interacting with customers at the counter.
HVAC 101 for the Counter is presented in three two-hour sessions so teams can train without being pulled off the counter for an entire day. The sessions include:
- Gas furnaces, components, and accessories (Oct. 12)
- Heat pump and air conditioner components and accessories (Oct. 26)
- Ductless heat pumps, components, and accessories (Nov. 9)
HVAC 101 for the Counter is part of the ongoing Counter Intelligence training series, designed to provide distribution parts counter and inside sales employees with the knowledge and skills they need to succeed by growing sales and building stronger customer relationships.
To learn more about BDR’s HVAC 101 for the Counter training course, visit https://www.bdrco.com/event/counter-intelligence-hvac-101-for-the-counter/.