New GM/sales director Mark Williamson and assistant GM/controller Ian Spalding will guide Bradford White Canada’s future success as plumbing and HVAC industries continue to evolve Bradford White Canada, an industry-leading manufacturer of water heaters, boilers and storage tanks and a subsidiary of Bradford White Corporation, announces two senior sales and management promotions as part of the company’s ongoing Read more
New GM/sales director Mark Williamson and assistant GM/controller Ian Spalding will guide Bradford White Canada’s future success as plumbing and HVAC industries continue to evolve
Bradford White Canada, an industry-leading manufacturer of water heaters, boilers and storage tanks and a subsidiary of Bradford White Corporation, announces two senior sales and management promotions as part of the company’s ongoing commitment to quality and outstanding service as the plumbing and HVAC industries evolve.
Mark Williamson has been named general manager/sales director for Bradford White Canada. Ian Spalding has been named the company’s assistant general manager/controller.
“Mark and Ian’s resolve, dedication, cooperative spirit, and customer focus have been apparent as our industry has met the challenges of the last two years,” said Jim McGoldrick, senior vice president of sales for Bradford White Corporation. “They have demonstrated the right combination of experience and innovation to guide our Bradford White Canada team through the coming months and years while continuing to support a culture based on communication, collaboration, and customer service.”
Williamson, a sales leader with more than 30 years of experience in industrial and consumer goods industries, joined Bradford White Canada in 2017 as national sales manager. Most recently, he served as the company’s director of sales and marketing.
Spalding has more than 30 years of experience in manufacturing finance. He has worked at Bradford White Canada as controller since 2000.
For more information about Bradford White Corporation, visit https://bradfordwhitecorporation.com.
For more information about Bradford White Canada, visit https://bradfordwhitecorporation.com/bradford-white-canada/.
Is your plumbing business experiencing a drought? Things drying up a little bit? Jokes aside, it can be disheartening for things to slow down for your business, especially when you work for yourself. But while things might seem a little quiet right now, it doesn’t have to be this way for long. With some simple Read more
Is your plumbing business experiencing a drought? Things drying up a little bit? Jokes aside, it can be disheartening for things to slow down for your business, especially when you work for yourself. But while things might seem a little quiet right now, it doesn’t have to be this way for long. With some simple steps you can help pick yourself back up, ready for a busy summer.
Take a look at some things you can do to give your plumbing services a boost this summer.
Reconnect with existing clients
If your clients aren’t coming to you, perhaps it’s time to go to them! While you might be looking for ways to get more repeat customers, it doesn’t hurt to focus on the ones you already have. A courtesy call or email to see if there’s anything they need could be a good way to book in some work. You might even be able to offer a discount on your typical rates as an incentive.
Push summer-related services
While a lot of people need plumbing services in the winter, you could be surprised at how busy the summer months can get. Outdoor plumbing can face all kinds of issues, which isn’t ideal for your customers who need to maintain their lawns and keep their flowers healthy. It’s also a great time for people to create water features, maintain their pools, etc. Do some promotion around your summer-related services to see if you can bring some new customers on board.
Give your customers what they want
Do your plumbing services cater to your customers’ needs? Different developments in the industry could mean that you’re behind your competition in terms of what you offer. One simple and fast way of upgrading your business is to get a chip reader so that you can accept card payments from your customers – it’s a little thing, but it can make a big difference to customers who can’t pay in cash. You should also ask about the kinds of services they’d like to see and work out if this is something you can offer your clients.
Use social media to build up recognition
Social media isn’t just for big companies with big budgets to make a splash, it’s perfect for small, local businesses like yours too. There are some effective ways of using social media for your small business, including some paid-for ads using local targeting. Even showing off your latest work can be a good way to get people interested – start following some people local to your area and start pushing your services.
It’s normal for businesses to experience quiet periods, but that doesn’t mean you have to stay idle during this time. You can use this time to market your services, but it can also be a chance to do some additional training so that you can offer even more services to your clients. It could also be an excuse to take a much-needed vacation, so that you’re nice and refreshed ready for the next busy period!
The trades have always been competitive and very word-of-mouth and reputation-led, even in these online times. This means that it’s essentially important for any business, no matter if they’re involved in construction, repairs or specialized outfitting, to focus on how to gain, retain, and satisfy their clients. This much is obvious. That said, there are Read more
The trades have always been competitive and very word-of-mouth and reputation-led, even in these online times. This means that it’s essentially important for any business, no matter if they’re involved in construction, repairs or specialized outfitting, to focus on how to gain, retain, and satisfy their clients. This much is obvious.
That said, there are many competing businesses out there doing the exact same thing. Unfortunately, if you’re not first choice for a client, then odds are you won’t secure work from them. In this post, we’ll discuss a few strategies you can take to help your trade business become more competitive, deliver a better result, and enhance the value that you provide to the end client.
We hope to gear these tips for mostly everyone no matter where they are in the industry, from a somewhat humble outfit to a larger, multi-state operation that can attend many houses or commercial buildings rain or shine. In this respect, we can more competently understand how to move forward and deliver the full weight of our productivity going forward:
Offer Aftercare Services
Of course, it’s important to note that the work we commit to is not always the work that will remain. This isn’t to say that your quality assurance is lacking or that you should be expected to make continual repairs ad nauseum, but an aftercare service can be essential. Perhaps, after fully servicing a roof, you find it worthwhile to come back and inspect it after five years, making adjustments and repairs where necessary as part of your bargain.
This kind of longevity of service not only ensures that your client feels they can trust you in the long term, but it helps them refer to you as their only port of call if other issues take place. Not only that, but coming back to inspect or repair within your acceptable window is often seen to as a mark of trustworthiness, and it’ll keep your repairs or installations looking as good as possible for as long as possible. This can help emphasize yourself not only as a trade or construction service but that of a craftsman who may gain new clients via word of mouth alone.
Use Trustworthy Contractors
It’s very important to use trustworthy contractors where appropriate. This might involve hiring the best concrete contractors https://www.keflatwork.com/ to sort out a commercial building project’s drive-in area or foundations, or it might mean utilizing a service to come and finish off your structure with decorations and the installation of various utilities.
Trustworthy suppliers are also essential. Make sure you inspect the quality of your materials used, and services rendered. This might involve the kind of wood you use to implement fixtures, or it may mean investing in worthwhile safety equipment to protect your staff from difficult conditions. Ultimately, the services and tools we use to help deliver our product speaks to the competence and coherence of our brand, and that’s going to be a large part of what you have to offer.
Repeat Project Discounts
Of course, the only thing better than a new customer is a returning customer. For this reason, it’s a good idea to try and figure out how to make this a possibility. For instance, you might decide that if they return to you the next time they need their driveway servicing, you’ll offer them a 20% discount.
This can be achieved by simply having your client recorded on your books, or offering discount codes and seasonal promotions where necessary, using your website as a key instance. That kind of approach can be tremendously useful.
Promotions, Offers, Marketing Possibilities
Of course, all businesses are having to inspire further consumer confidence after Covid-19 has rocked many homeowner’s spending power. For this reason, getting the word out there is important. This can involve the use of promotions, offers, and additional marketing possibilities. The latter, for instance, might involve knocking off a certain price from work conducted if they advertise using a sign in their garden or driveway.
This way, the whole neighborhood can see the extent of a job well done, while also becoming aware of once again aware of your services in the local community. That may help drum up additional business, or simply give you the justification you need to begin opening those possible conversations.
Utilize SEO Techniques
Utilizing SEO techniques to help build your brand and become seen as the ‘default’ entity in your local area can be a great use of your time. SEO stands for Search Engine Optimization, which is a process of moderating your content and web presence to ultimately be favored by Google’s search algorithm, raising you higher in the search term rankings of your local area.
It’s perfectly safe and completely legal if done right, in fact, Google actively encourage this approach and industries have spawned around it. Companies can utilize the services of SEO firms, or they can help their own stature by methods such as running a business website blog with informative articles. Through writing their landing pages well, having essential information on hand and using keywords, they can also make sure their actual website pages raise higher in the search term rankings, too. This means that you’re much more likely to be seen by others when they’re searching for services like yours in the area, as simply being one search ranking above another service could potentially secure you the client, and vice versa.
As such, service-oriented businesses like yours could prosper in their marketing strategy provided they’re willing to utilize the best SEO practices and habits geared at getting them there.
Attend Trade Events & Shows
It’s good to be seen as a face of and in your industry, and that means attending trade shows and events can be a great idea. This might involve showing off a product you have designed, or your portfolio, giving a talk, or just being a presence there, promoting your business and talking to other players in your field. It might be, for instance, that you’re an officially approved vendor of a certain product, and as such, it’s a good idea to be there to discuss its very many applications.
Not only is this a good place to network and be seen, but you may learn more about the movers and shakers in your industry, the standards they set, and more. As such, industry trade events are more than worth your time.
Become Licensed With Certain Manufacturers
Of course, contractors, builders and construction outfits work hand in hand with manufacturers to make sure that adequate services are rendered and the best products are installed. From proprietary driveway resin materials to certain double glazing options, manufacturers may require official approval before you are entitled to order or install their products.
It’s not uncommon for our potential clients to be aware of this arrangement, or at least the brand name of a certain product they would like, and so investing in our firm to be able to install those products is essential. This might involve sending your staff to training seminars, completing qualifications yourself, or perhaps entering into an exclusivity deal with such a manufacturer. Then, and perhaps only then, may you be able to adequately provide the manufacturer’s product as required. It can’t hurt to follow this process, as it both could and should raise your attractiveness to particularly informed clients.
With this advice, you’re sure to make your trade firm that much more competitive. After a year like 2020 and the first half of 2021, that’s more important than ever.
The plumbing business will always be around because everyday necessities aren’t just going to vanish. If you have a plumbing business, then the chances are that you won’t ever not be in demand – especially if you know what you’re doing and can get the job done for those you’re working with. There will be Read more
The plumbing business will always be around because everyday necessities aren’t just going to vanish. If you have a plumbing business, then the chances are that you won’t ever not be in demand – especially if you know what you’re doing and can get the job done for those you’re working with. There will be plenty of other competitors about there, though, so you’ll have to do what you can to get ahead of your rivals. Like every other business, you’re going to be competing with people who want to take your spot, so it’s a case of making yourself more desirable.
In order to keep the business going, you’ll need to market yourself well and let people – near and far – know who you are (and what kinds of things you can offer). Expanding your reach is a key part of finding long-term success. Here are a few ways you can do it:
Be Active Online
Pretty much everything is done online in this day and age. If you’re not online right now, then you might need to get a move on and begin. So many working opportunities can be found online. There are, of course, still traditional means, but they are being swallowed up by the new-found styles. You can use your online presence to attract more and more people. Think about the likes of social media and how quickly you can transmit your message to those in need.
You can also use your online presence and skills to network with other businesses, potential employees, and all kinds of different contacts. The fact that you can get in touch with somebody so important, so quickly, makes the need to be online even greater than it already is.
Work On Digital Marketing
Sticking with the theme of working online, it’s wise to market yourself using more modern means. Things like social media marketing, viral marketing, seo company, and plenty of other ways that involve digital platforms are the way forward. Billions of eyes are on computer screens, tablets, and smartphones, so you’ll want to make the most of the opportunity. There are plenty of people just waiting to be wooed by what you have.
Get Your Name Out There Where You Can
Using signs, posters, business cards, vehicle advertising, and plenty of the more traditional methods is still as popular as ever. You’re going to want to make people know that you’re around and that you have something for them. If they see enough of you, then they’ll be more inclined to make a positive decision. Word of mouth marketing is – and has always been – one of the best ways of getting your name out there, so don’t forget about the simpler ways of doing it.
Produce The Best Possible Results
At the end of the day, if you’re giving people what they want, then you’re going to be doing a good job. They’ll always come back if they’re satisfied with you. What you don’t want is to be all bark and no bite. Saying you’ll do a good job and proving a substandard one will just make you look even worse!