Top field service technology solution provider partners with leading cooling industry association to enhance insights and help fight labor shortage XOi, a leading provider of technician-focused technology solutions, announces a new partnership with the Independent Contractors Exchange (ICE) Group, a select group of independent HVAC contractors specializing in the service and installation of applied HVAC systems Read more
technician-focused technology solutions
Top field service technology solution provider partners with leading cooling industry association to enhance insights and help fight labor shortage
XOi, a leading provider of technician-focused technology solutions, announces a new partnership with the Independent Contractors Exchange (ICE) Group, a select group of independent HVAC contractors specializing in the service and installation of applied HVAC systems.
As the premier commercial technical HVAC peer organization in North America, the ICE Group provides service excellence and innovation for applied HVAC systems including chillers, air systems, cooling towers, boilers, water systems and automation. The partnership provides ICE Group contractors with direct access to powerful field knowledge and insights through XOi’s advanced data-driven solutions.
“XOi provides the ICE Group with the leading smart tools for capturing and evaluating field data with visual documentation, job analytics, and asset insights,” said Rob Bottimore, COO of American Chiller Service. “The partnership between ICE Group and XOi helps our member companies make informed decisions, centralize our focus on service improvements, and support all skill levels of technicians on the job. I believe we will build a generational knowledge asset unseen in the industry that becomes the lasting legacy of the ICE Group.”
XOi’s powerful technology solutions empower ICE Group member technicians to:
- Share resources and automation to enhance their collective potential and overall service experience.
- Store shared historical service knowledge, with added smart features to improve accessibility and visual support for each request within their membership.
- Access educational resources and equipment information so they can make more informed decisions, bridge the skilled labor gap, and provide exceptional customer service.
“XOi’s partnership with the ICE Group is a game-changer for industry leaders in commercial cooling services,” said Aaron Salow, CEO and founder of XOi. “Equipping their members with actionable insights, a central knowledge base, and automated features empowers the group to make informed decisions, mentor new techs, and operate with a high level of efficiency. XOi has eliminated visibility barriers for disparate data sets, providing ICE Group with a competitive advantage for members to analyze service trends, capture and evaluate OEM data, and visualize diagnostic themes. This arms their teams with the ability to increase revenue opportunities while streamlining administrative processes and knowledge sharing between each member.”
The ICE Group’s mission is to improve their people, companies, and the industry through technical support and training, sharing of best practices, and maintaining positive relationships with strategic partners in the industry. For more information, visit https://icegroup.org/.
The premier training provider for the service industry equips HVACR instructors and apprentices across the U.S. with the top tech-enablement platform XOi Technologies, a leading provider of technician-focused technology solutions, and the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States, Canada (UA) announce a partnership that delivers XOi’s Read more
The premier training provider for the service industry equips HVACR instructors and apprentices across the U.S. with the top tech-enablement platform
XOi Technologies, a leading provider of technician-focused technology solutions, and the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States, Canada (UA) announce a partnership that delivers XOi’s innovative AI-based tech-enablement solution to HVACR instructors and registered service apprentices across the United States.
The UA and XOi announce a partnership that equips HVACR instructors and apprentices across the U.S. with the top tech-enablement platform.
“XOi combines many critical functions for UA instructors and apprentices and other field professionals in a single platform,” said UA training specialist Robert Vilches. “In addition to its streamlined workflows and best-in-class data indexing and analytics, XOi keeps UA apprentices and instructors connected in the field and provides instructors with unrivaled insight into how students perform on the job. And XOi’s first-to-market virtual mentor support extends training from the classroom to the jobsite, so apprentices can continue to learn while they’re in the field.”
XOi’s deep data cataloging capabilities, advanced AI-driven analytics, and intuitive remote support options enhance the value of UA’s training programs, giving the organization resources to help contractors close the skilled labor gap.
“This partnership is an opportunity to maximize the UA’s proven training programs and to strategically extend XOi’s position as a top innovator in the industry,” said Aaron Salow, founder and CEO of XOi. “By equipping their apprentices and instructors with our powerful solutions, the UA is empowering the next generation of skilled labor talent with in-depth, hands-on education that will help contractors face the continuing labor shortage in the service industry.”
XOi’s advanced cloud-based solution allows field service technicians to utilize, aggregate and analyze critical job data and maximize customer value through industry-leading efficiency, accuracy and accountability. With a full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.
The UA represents 355,000 plumbers, pipefitters, sprinkler fitters, service technicians and welders across North America. The UA offers the premier training programs available in the industry today, including five-year apprenticeship programs, extensive journeyman training, a comprehensive five-year instructor training program, and numerous certification programs. The UA helps signatory contractors grow their market share by identifying new opportunities, providing support, and connecting them to the safest, skilled, and most highly trained workforce in the industry.
For more information about XOi, visit https://xoi.io.
For more information about UA, visit https://ua.org.