Name: Matthew Fleming Title: Owner Company: All-Star Plumbing & Heating Location: Manasquan, New Jersey Specialty: New Construction Large Custom Homes Although a self-described “rough around the edges” kind of guy, Matthew Fleming (@allstarplumbinginc), owner of All-Star Plumbing & Heating, Manasquan, N.J., admits he’s a girl dad, and he wouldn’t have it any other way. “I Read more
trades
Name: Matthew Fleming
Title: Owner
Company: All-Star Plumbing & Heating
Location: Manasquan, New Jersey
Specialty: New Construction Large Custom Homes
Although a self-described “rough around the edges” kind of guy, Matthew Fleming (@allstarplumbinginc), owner of All-Star Plumbing & Heating, Manasquan, N.J., admits he’s a girl dad, and he wouldn’t have it any other way. “I have no problems laying on the floor and playing dolls with my daughters,” says Fleming. He says that at some point you have to be able to shut OFF work and turn ON home.
And while spare time doesn’t happen as often as Fleming would like, when it does, he loves hanging at the beach with his wife and kids. He also tries to make time to work out at the gym every morning to clear his head and start the day right. “Work will always be there tomorrow so you need to make sure that you’re not missing those important life/leisure moments that you can’t get back.”
It’s a Generational Thing
With Fleming’s father owning a family plumbing business, it was a simple decision to get into the plumbing industry. Fleming went to college for business administration and construction management to at least give himself a solid base of business knowledge if he was to ever take over the company. A solid decision as it turns out. “I started plumbing when I was about 16 years old but would always help out my dad as a kid. I worked part time through school and college. Once I graduated college, I jumped in full time and I’ve never looked back,” says Fleming.
The Ultimate Influence
Fleming has recently officially taken over the company that his father started 30+ years ago. And it was his father that molded Fleming into the craftsman that he is today. “He instilled in me the values of hard work and determination,” says Fleming. “He was always pushing the envelope and would take on jobs that other plumbers and companies would shy away from. My father always embraced challenges, and after years of doing that, it became clear the you can attack difficult situations with the confidence and mindset that you have what it takes to handle it.”
Like most modest tradespeople, Fleming doesn’t consider himself a “role model” but he does feel like he has some valuable bits of advice he could pass on to the younger generation looking to get into this trade or take into whatever field they choose. “A lot of plumbing is having the ability to problem solve, and that applies to any field. I encourage people to never be content with their current knowledge and skill set, you can always find ways to improve,” says Fleming.
These days a lot of teaching and connecting with others happens through social influencing. “Social media has absolutely made a big impact on my business for multiple reasons. I’ve learned so much from so many of the incredible plumbers across the country and have made some good friends, too. I’ve gotten jobs from the work people have seen on my Instagram, but above that, seeing the amazing work that others put out makes me improve my own work. I always remind the guys that I might take a picture of their work and post it to Instagram for public ridicule by the “super plumbers,” so make sure it’s right, haha,” says Fleming. “Social media can be very valuable if you use it right, and the plumbing community is second to none on there.”
State of the Industry
“I feel like most people believe that being in the trades means that you’re a second-rate citizen and couldn’t get a “real” job,” says Flaming. When in reality, continues Fleming, it’s a respectable occupation that requires highly educated, hard-working people. And with that comes training. “There should be more educational and training options available so that people entering the trades can be trained properly, which will help raise industry standards. Increasing trade school funding to ensure that the programs available are legit programs would absolutely attract more people. They need to be proactive in recruiting instead of just waiting for kids to show up,” says Fleming.
A Hard Day’s Work
One of the most rewarding things about his work is the problem-solving aspect. “I really enjoy when the customer tells me that they had four other companies there prior and nobody could figure out the problem but we did,” says Fleming. I’d say that’s a win.
But nothing compares to when you are down and come home to see those smiling faces. “I was having a pretty rough week, put through the ringer. I came home that day feeling pretty defeated only to be greeted by my two daughters—ages 6 and 8—barreling towards me to give me a huge hug as my wife kissed me on the cheek. Instantly, I was reminded of what is really important, and even though I was having a rough patch, I was still doing a good job. It was just what I needed and I thought to myself, ‘I’m extremely lucky to have this life that plumbing has provided me.’”
Like many others in the plumbing industry, Chase Wenger started out on the weekends helping his dad, who is co-owner (with Chase’s uncle) of C.V. Wenger Inc., Chambersburg, Pa. “When I was a kid, I hated cleaning the house so I would leap at any chance to go to work with my dad. We’d stop for Read more
Like many others in the plumbing industry, Chase Wenger started out on the weekends helping his dad, who is co-owner (with Chase’s uncle) of C.V. Wenger Inc., Chambersburg, Pa. “When I was a kid, I hated cleaning the house so I would leap at any chance to go to work with my dad. We’d stop for gas, and he’d buy me a soda and a candy bar, and we’d ride around to jobs and spend the day together,” says Wenger. “Those are some of my fondest memories,” recalls Wenger. “I put my first boiler in with my dad when I was in elementary school, and from that point on I was hooked.”
Chase owes a lot to his dad, uncle and grandfather—who started the company in 1954—who all become mentors in some fashion. “They taught me to do the best I can no matter what, to be resourceful, and to think outside the box, while always encouraging me to learn more,” says Wenger.
In addition, Dan Holohan is a huge mentor for Wenger as well, even if he doesn’t know it. “I recall telling him one time about a steam system I put in from scratch, he shook my hand and told me, ‘Congratulations, that automatically makes you 65 years older kid, great job.’”
Wenger likes to think that that every tradesman he’s ever met/worked with was a mentor, continuously trying to learn something new from everyone he meets. Although he fondly recalls shakily holding the flashlight for his dad as a young boy’s mind wandered around almost as much as the flashlight beam, searching through the truck for the 5th time for that screwdriver he’s sure he left back there. “If you want to keep a kid indisposed for a bit, just assign them a mission they can’t complete if you have that one thing they’re searching for hidden in your toolbox. LOL,” says Wenger.
Moving on Up
Chase made his way to washing trucks and stocking shelves, eventually moving on to help with installs. Then one especially busy day, a lead guy didn’t come to work. “I was instantly upgraded to a full-fledged tech/plumber. As I learned more, I decided I needed to get my Masters Plumber License. From that point on, I started to design my own systems in addition to installing them,” says Wenger.
And while Wenger’s official title of Supervisor/Lead Field Foreman has him lead larger projects—from commercial to residential—from both installation and service work, as well as troubleshooting and tech support roles for other technicians, one of the most rewarding things to me is helping out someone in need, whether it’s replacing a broken well pump, resolving his/her water quality problems or restoring a customer’s heat in the dead of winter. “Although, making a customer’s dirty, brown-stained, sulfur-smelling water into delicious crystal clear water is especially satisfying for me,” says Wenger.
Wenger also enjoys replacing old worn-out systems—wells, water systems, drainage systems, heating/air conditioner systems, etc.—with new efficient ones while cleaning them up and generally making them better all around.
Wenger’s main specialty is well pumps, water treatment, excavation, in addition to regular service/install work with anything the company offers. Oh, and by the way, Wenger is also a licensed Master Electrician, HVAC tech, and he runs a sheet metal shop.
But with all hard work comes some play time, right? “It’s always a tricky balance, but you just need to set specific boundaries and make time to do the things you want to do.” For Wenger, kayaking, reading, spending time with my family and friends is time well spent. A bucket list item? “Definitely kayaking over more waterfalls, or trying wing-suiting in Scandinavia.
Moving the Industry Forward
Moving forward, the industry needs to continue to eliminate the stereotype of the plumber as an unclean, uneducated worker would be a good start, says Wenger. Also, “We need to showcase how rewarding/satisfying the profession/industry is, offering education/training. A lot of people dislike working on things that they don’t completely understand, and paying them what they’re worth,” says Wenger.
Social media has helped the trades’ image problem. “It’s definitely helped me meet others in the trade, well beyond my regular service area,” says Wenger. “I’ve learned a lot from seeing how others do things and talking with them. I like to think everyone can teach you something in life—even if it’s simply what not to do.”
In the end, it’s about passing the torch. “I tend to forget that I’m not the new guy anymore, even after 15 years. I certainly hope I can be a role model for others both in the trade, and those considering joining this marvelous trade, and any other trade out there. It’s a wonderful career to have,” says Wenger.
A part of Emerson’s professional tools portfolio, RIDGID will select five winners for this year’s trip RIDGID®, a part of Emerson’s professional tools portfolio, is once again giving trade professionals a contest to win the trip of a lifetime. The company announced today they have begun accepting entries for the RIDGID Experience contest, being held Read more
A part of Emerson’s professional tools portfolio, RIDGID will select five winners for this year’s trip
RIDGID®, a part of Emerson’s professional tools portfolio, is once again giving trade professionals a contest to win the trip of a lifetime. The company announced today they have begun accepting entries for the RIDGID Experience contest, being held Aug. 3-5 at RIDGID world headquarters. Five grand prize winners will be selected to receive the event’s signature VIP treatment at the annual, all-expenses-paid trip that continues to grow in popularity.
Entries will be accepted through April 29, 2022. Contest winners will be selected based on their response to questions, trade involvement, enthusiasm for RIDGID tools displayed in submitted picture or video, and originality and uniqueness of entry. To enter, and for additional rules and details, visit the RIDGID Facebook page.
“It is so important to us as a brand to recognize the hard work, commitment and dedication that trade professionals put into their jobs every day. The RIDGID Experience contest gives us the opportunity to reward a select group of individuals with a truly unique event, and it puts a spotlight on the work they do,” said Becky Brotherton, director of engagement marketing, RIDGID for Emerson. “This year marks the fifth RIDGID Experience contest and the excitement it generates is a direct result of the people who join us: their enthusiasm for what they do is evident. Our goal always is to highlight the importance of the skilled trades, and every year we’re thrilled to see that pride within our winners.”
Past contest winner, Bobby Scirica, a plumbing service technician from Arizona described the trip this way, “I’ve been using these tools for years and being here and seeing the machines and people who make the tools, it’s emotional.” And another past winner, Rob Broccolo, owner of Professional Drain Services of Southern New England, said, “RIDGID is a big name in the industry and it felt incredible to be selected for a once in a lifetime opportunity. By far the highlight of my career and time in the trades.”
RIDGID Experience contest winners will receive:
- An all-expenses-paid trip to RIDGID world headquarters
- A VIP RIDGID headquarters tour
- A custom RIDGID pipe wrench
- Hero photoshoot, celebrating winners’ dedication to the skilled trades
- Suite seats to see the Cleveland Guardians
- A trip to Topgolf, a sports entertainment complex that features an inclusive, high-tech golf game
- And more
Winners will also have the opportunity to shape the future of professional tool development by providing their expert insights with RIDGID leadership including the engineering, marketing, research and product developments. How to enter and full 2022 RIDGID Experience official contest rules can be found here.
Emerson’s professional tools business, which includes RIDGID as well as the Greenlee® and Klauke® brands, provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/professionaltools for more information.
It’s been quite the start to 2022 for Ryan Bickerton, owner/operator of Bickerton Plumbing and Heating LLC, Boston. Recently recovered from COVID, his phone hasn’t stopped ringing. He’s been busy, and that’s a good thing. Mostly specializing in high-end renovations, old houses in the historic areas of Boston and high-efficiency boilers, Bickerton has run his Read more
It’s been quite the start to 2022 for Ryan Bickerton, owner/operator of Bickerton Plumbing and Heating LLC, Boston. Recently recovered from COVID, his phone hasn’t stopped ringing. He’s been busy, and that’s a good thing.
Mostly specializing in high-end renovations, old houses in the historic areas of Boston and high-efficiency boilers, Bickerton has run his own company since 2014. At the age of 18, Bickerton started into plumbing, working for a larger residential company doing large multi-unit buildings where he worked for 2 1/2 years before moving to a smaller company doing mainly commercial work.
The itch started for Bickerton when he started in construction over the summers during high school, working for a roofing company and a general contractor, basically doing whatever was needed on a job site. “I tried helping whoever needed to be helped on the site—plumbers, electricians, carpenters—cleaning up, making coffee runs, etc. I remember those summers working for the GC and I enjoyed helping the plumbers more than anything else. I realized I was falling in love with the industry, and the rest is history,” says Bickerton.
Nevertheless, Bickerton was encouraged to make an attempt at college even though he didn’t really want to; he gave it a shot anyway. He lasted less than a year and decided that was it. “For me, it was a waste of time and money,” says Bickerton. “My parents were okay with me leaving after giving it a valiant effort, but my father said ‘pick a trade because you’re not going to be sitting around here all day.’”
Bickerton recalls speaking to his father, and a few other people he knew who worked in the trades, and was pushed in the direction of electrical or plumbing mainly because, “you’ll never be looking for work.”
After obtaining his Journeyman Plumbing and Gas Fitting License in 2008, Bickerton completely shifted gears and joined the United States Marine Corps where he was deployed to Afghanistan. It was a difficult decision but joining the military was something Ryan had always wanted to do. In 2008, it was the right time. After six years of service with the Marines, Bickerton returned to plumbing and got his Master Plumbing and Gas Fitting License. “I started doing more and more side work until I landed a few bigger jobs that motivated me to leap into owning my own company. I haven’t look back since,” says Bickerton.
Part of that drive came from his biggest role model, his father, who worked most of his life in a power plant in South Boston as a general mechanic—he could pretty much fix anything and everything that needed fixing. “My father is the hardest working person I know. I remember as a young kid not seeing him for days at a time because he was getting home late and leaving early before we were awake. I knew he was out working hard taking overtime to provide for us. He could and would fix most things around the house. I remember one year our water heater went out on Thanksgiving and he took care of it by himself. I thought that was pretty cool, and still do,” says Bickerton.
As for Ryan, he never considered himself a role model, but he tries to conduct himself that way. Any chance he gets, he’ll speak highly of the trades. “If any young kids ask me about the trades, I do my best to steer them in the right direction and let them know it’s a very viable option. It’s a rewarding career choice, and college and white-collar work doesn’t have to be for everyone,” says Bickerton.
Bickerton does rough-ins to beautiful renovations.
Bickerton’s trade role model was his first foreman, Mike Sheehan, a plumber for 30+ years, his body broken from years of moving massive boilers and extra heavy cast-iron pipe. “But he still loved the trade. He taught me a lot of my early skills, and he would say that this trade has all the potential to do anything you want with it, which has really stuck with me to this day,” says Bickerton.
Bickerton’s go-to tool has been the ProPress/MegaPress. “Don’t get me wrong, I loved to solder and took great pride in having clean joints, and still think it’s a necessary skill to have, but the press system is a complete game changer.”
While respecting these two men’s work ethic, Bickerton knows that balancing work and family life is important. It’s probably his most difficult task, says Bickerton. “I’m usually out the door by 5 am and home around 5 pm, and the kids go to bed between 7:30-8 pm and then most nights I have to do estimates or invoices when they’re in bed so I don’t have as much ‘leisure time’ as I’d like. I try to make every second I’m home count.”
And the weekends are for family. Bickerton used to work every Saturday and even some Sundays. Lately, however, Ryan doesn’t work Sunday unless it’s a catastrophic emergency, and on Saturdays he tries to be done by 12 or sometimes not at all. “Like I said before, I love plumbing and working but I don’t think I’ll ever regret not working more and spending less time with my family so I try to best divide my time in the fairest manner possible.”
It’s clear that family time is most important. “In my spare time, more than anything, I enjoy hanging out with my wife and our children. My wife Micayla and I have been married for six years and our three kids are growing up fast. If I’m not working, I’m with them. They are starting to get into different activities, hockey, baseball, football, swimming, horseback riding, and I just enjoy every second of that. Even if it’s just hanging out and watching a movie, it’s never wasted time for me,” says Bickerton.
Perhaps family means a bit more to Bickerton because his daughter, Mallory, was diagnosed with a rare genetic disorder called Rubenstein Taybi Syndrome (RTS). In 2017, Ryan and Micayla, along with some close friends, started a non-profit organization called Mals Pals Foundation. “We have been very fortunate with Mallory. We live in the epicenter for healthcare; she has had an inclusive educational opportunity here in Boston and it helps that we are able to pay for anything and everything she has needed in order to thrive,” says Bickerton.
Mal’s Pals Foundation aims to ease the burden of other families who maybe are not as fortunate. The Bickertons raise awareness for rare diseases like RTS, and they help educate newly diagnosed families. “We are trying to make difference in other people’s lives even if it’s just a small one. You can check us out at malspalsfoundation.org.”
Mallory is now seven-years-old and doing well. “Initially, there were concerns, but honestly, I wouldn’t have it any other way,” says Bickerton.
Bickerton looks forward to going to work every day. “But the most rewarding to me is being able to sit back at the end of the day or at the end of a job and look at what I’ve done,” says Bickerton. “I like having something tangible, that I can look at and touch and say I did that, or I fixed that or I created that. Whether it’s fixing a leaking faucet, creating a bathroom where there wasn’t one before, plumbing a 5-unit building completely from scratch or providing someone with heat and hot water for the next 20-30 years. That’s pretty cool.”
In the end, Ryan really loves plumbing, even if he’s stressed out and jobs are behind, or he’s behind on paperwork, or he’s made a mistake and or redo something. “I still consider myself lucky to be doing what I love every day. And on those harder work days, I still get to come home to three beautiful children and a wife who loves me. Every time I walk in the door and they scream ‘DAD!’ all that stress lifts off instantly, and it’s all worth it.”
If you are considering a career in HVAC it just makes sense to learn as much as you can about the profession beforehand. After all, choosing a trade is a significant step in your life, and it can affect everything from your salary to what you will find yourself doing day-to-day. Fortunately, you can read Read more
If you are considering a career in HVAC it just makes sense to learn as much as you can about the profession beforehand. After all, choosing a trade is a significant step in your life, and it can affect everything from your salary to what you will find yourself doing day-to-day. Fortunately, you can read all about the most convincing reasons to begin a career in HVAC in the post below.
Great career progression
Do you have big dreams? Are you set on running or owning your own businesses one day? Then HVAC could be the perfect industry for you, the reason being that many of the most important and wealthy people in the field began their career path with an entry-level job.
Indeed, unlike many industries where you need to have degree-level qualifications to even enter, HVAC is a trade that is perfectly set up to allow those with a good work ethic and dedication to prevail.
It’s not only about the installation
Many people are under the mistaken impression that HVAC is only about installing units. However, this could not be further from the truth. Indeed, the HVAC industry employs a wide range of people from sales experts, to logistics specialists as well as installation operatives.
In fact, another major role that is always looking to be filled in within the HVAC industry is that of an engineer. After all, there are many successful businesses like HVAC Design and Construction Services that custom makes HVAC units for commercial clients. Of course, such companies will require folks to design and engineer these systems, as well as complete the install process.
Problem-solving satisfaction
Another solid reason to choose HVAC as a career is the satisfaction you can reap from the job on a daily basis. The reason for this is that HVAC work usually requires identifying and then solving a problem for your customer, something that means you get to see the difference you make directly in people’s lives.
Indeed, HVAC specialists need to not only be up to date on the latest information and specification but also use their creative skills to find out-of-the-box solutions to their customer’s issues. Of course, having to innovate like this in your day-to-day job can be both very rewarding and very stimulating too.
HVAC is in demand
Last, of all, HVAC is a great career choice because the market is booming, something that means there is plenty of demand for HVAC services.
In fact, there is an important reason why HVAC services are so popular right now. It is that many businesses are assessing their energy usage, and so looking to replace old models and systems with more efficient ones.
Indeed, as this reason isn’t likely to go away anytime soon, it is a good bet that the HVAC industry will remain robust, and so be a good bet for anyone looking for a stable and profitable career in the long term.
Final thoughts
HVAC offers a rewarding career for a range of people. It is also a stable industry with great potential for career progression, and so is more than worthy of your consideration.