training

The global business training, coaching and implementation organization will be on hand at the annual event to discuss growth strategies for the home service industry Sept. 26, 2024 – CEO Warrior, a global business training, coaching and implementation organization for service business owners, will be on hand to discuss innovative growth strategies for the home service Read more

The global business training, coaching and implementation organization will be on hand at the annual event to discuss growth strategies for the home service industry

Sept. 26, 2024 – CEO Warrior, a global business training, coaching and implementation organization for service business owners, will be on hand to discuss innovative growth strategies for the home service industry at the Plumbing-Heating-Cooling Contractors National Association (PHCC) CONNECT 2024 conference in Birmingham, Alabama, Oct. 7-10. CEO Warrior will be at Booth No. 705 during the event.

“As leaders in instruction and continuous education in the skilled trades space, PHCC CONNECT is a must-attend event,” said CEO Warrior CEO Scott August. “This show attracts the best and brightest in the trades service sector. It also caters to leaders in these organizations who make the decisions on how to spend their training dollars. CEO Warrior’s value-added advantage is that we not only help leaders overcome the obstacles they face when trying to grow and scale their companies, but we also understand the skilled trades industry.”

August said most of CEO Warrior’s coaches and mentors came up through the residential and commercial service industry and have real-world experience. CEO Warrior Director of Sales and Marketing Sandy Papavero, Director of Business Development Caroline Moriarty and Director of Advisement Jason Noel, who each have more than 10 years’ experience helping business leaders, will be at the booth to answer questions.

CEO Warrior advisors Caroline Moriarty, Jason Noel and Sandy Papavero, clockwise from left, will be at Booth No. 705 at PHCC CONNECT 2024 Oct. 7-10 in Birmingham, Alabama, to discuss the importance of ongoing training and mentorship.

“Our advisors have built and managed successful home service companies and know this market and what it takes to compete in it,” August said. “As this conference shows, effective training is the cornerstone of any thriving home service business. At CEO Warrior, we believe that ongoing training not only helps employees improve in their roles, it also instills a mindset of continuous improvement and customer-centric service.”

CEO Warrior not only provides training and mentoring for business leaders in the home service and skilled trades industries, the company has also developed a partnership program with some of the industry’s leading product providers and service leaders to provide innovative products and meaningful knowledge to its members.

PHCC CONNECT 2024 is an annual conference hosted by PHCC, a national trade organization for plumbing and HVAC contractors and technicians and has more than 3,500 plumbing and HVACR open shop and union businesses and 65,000 technicians. Approximately 125 state and local association affiliates are part of PHCC’s chapter network.

This year’s PHCC CONNECT 2024 conference, held at the Birmingham-Jefferson Convention Complex, will feature more than 20 educational sessions covering topics like finance, business management, legislation, regulatory issues, influencer marketing, sales and marketing strategies, and the latest in artificial intelligence (AI) technology.

For more information about CEO Warrior and the training sessions offered to those in the home service industry, visit https://ceowarrior.com/.

Fourth New York City Location Highlights Midea’s Commitment to Industry Training and Consumer Education Midea, the world’s leading air treatment brand, has opened its first showroom in Brooklyn, marking its fourth showroom in New York City and the latest in Midea’s strategic expansion to propagate the education and adoption of heat pump technology among consumers Read more

Fourth New York City Location Highlights Midea’s Commitment to Industry Training and Consumer Education

Midea, the world’s leading air treatment brand, has opened its first showroom in Brooklyn, marking its fourth showroom in New York City and the latest in Midea’s strategic expansion to propagate the education and adoption of heat pump technology among consumers and industry professionals across the United States.

The grand opening event was graced by notable attendees including Dina Rabiner, VP of Economic Development and Strategic Partnerships at the Brooklyn Chamber of Commerce, and Yeraida Medrano, ICF/Con Edison Senior Account Manager, who shared their insights on Midea’s role in advancing sustainable HVAC solutions. The new showroom is operated by WOTEC HVAC Inc. and located at 1150 Metropolitan Avenue.

Midea’s showrooms go beyond traditional sales spaces by offering a unique educational experience tailored to both industry professionals and consumers. These showrooms serve as interactive environments where visitors can explore the practical applications of Midea’s advanced heat pump technologies. Each location showcases a range of heat pump solutions, including Cold Climate Heat Pumps, Packaged Window Heat Pumps, EVOX ducted systems, multi-zone heat pumps and domestic water heating systems, making it an ideal setting for gaining firsthand knowledge about heat pump innovations.

The showrooms are also dedicated to fostering technical expertise within the HVAC industry by hosting weekly training sessions for contractors and installers as well as installation demos and product consultations. The flagship Queens showroom is a designated site for Con Edison’s ongoing education programs that provide training courses on the standards for decommissioning old HVAC systems and the requirements for Con Edison incentives. Midea was also chosen to be the designated brand used for instruction at The Electrical and HVAC/R Training Center, the largest professional training school in New York.

Kai-Ki Wong, formerly the assistant chief plan examiner at the New York City Department of Buildings, and now a consultant working in the showrooms, emphasized the value these showrooms offer: “At our Queens showroom, we’ve brought together a team of experts to provide comprehensive consultations to both industry professionals and consumers. My role is to be the guide on HVAC system design and ensure that installations meet New York’s building codes. Midea’s showrooms are not only about showcasing products but also about empowering visitors with the knowledge and resources they need to make informed decisions about the most innovative heating and cooling solutions available.”

By October, Midea plans to have opened nine showrooms across New York and Chicago. Contractors and companies interested in becoming a Midea heat pump distributor, or consumers interested in upgrading to innovative Midea heating and cooling solutions, should call 1-888-MIDEA NA (1-888-643-3262).

For more information about Midea’s products and the new Brooklyn showroom, visit www.mideacomfort.us.

Taco Comfort Solutions is pleased to announce the appointment of Tony Furst as its newest Commercial Trainer. With over 40 years of distinguished experience in mechanical engineering and a comprehensive background in overseeing multimillion-dollar projects, Tony brings a wealth of knowledge and expertise to the Taco team. Tony’s career spans significant roles across renowned organizations Read more

Taco Comfort Solution, Training, Hydronics, contractors, plumbing, heating, pumping, Tony Furst Taco Comfort Solutions is pleased to announce the appointment of Tony Furst as its newest Commercial Trainer. With over 40 years of distinguished experience in mechanical engineering and a comprehensive background in overseeing multimillion-dollar projects, Tony brings a wealth of knowledge and expertise to the Taco team.

Tony’s career spans significant roles across renowned organizations within the HVAC industry, including Armstrong Fluid Technology, where he served as the US Director of Application Engineering. His responsibilities included providing extensive application engineering support and developing technical education content for commercial HVAC systems. Tony’s commitment to excellence and innovation has consistently resulted in the successful completion of projects on time and within budget.

“We are thrilled to welcome Tony to Taco Comfort Solutions,” said Cheryl Merchant, CEO of Taco Family of Companies. “His deep understanding of mechanical systems and his passion for educating others will be invaluable as we continue to enhance our training programs for the commercial sector,” added Merchant.

Tony holds a BS in Mechanical Engineering from the University of Dayton and an MS in Education from Michigan State University. He is certified in Plumbing Design by the American Society of Plumbing Engineering (ASPE) and is a LEED Accredited Professional with the US Green Building Council. Throughout his career, Tony has been a dedicated member of ASPE and ASHRAE, contributing significantly to technical education committees and serving as a speaker at various industry events.

“I truly enjoy sharing knowledge with others to make modern hydronic systems better,” said Furst. His commitment to advancing industry standards aligns perfectly with Taco Comfort Solutions’ mission to provide innovative and efficient solutions for HVAC systems.

In his new role at Taco, Tony will join a team of esteemed trainers, including Brett Zerba and Rich Medairos, enhancing the company’s capability to deliver comprehensive training programs tailored to the needs of commercial clients.

“It’s rare when you get the opportunity to add someone with Tony’s background, experience, and knowledge to your team,” said John Barba, Director of Training at Taco Comfort Solutions. “Adding Tony to our commercial training team is like having three Hall of Famers in your outfield. I’m looking forward to seeing Tony, Brett, and Rich share their wit, wisdom, and knowledge with our industry,” concluded Barba.

Furst’s appointment marks a significant addition to Taco Comfort Solutions, reinforcing its commitment to excellence in commercial HVAC training and education.

When you’re a professional plumber, making a mistake can cost your reputation, not to mention your customers’ homes, dearly, so it is important you do everything you can to avoid those common errors that can spell disaster.  In order to do that, let’s look at some common mistakes plumbers make, so you can hopefully avoid Read more

When you’re a professional plumber, making a mistake can cost your reputation, not to mention your customers’ homes, dearly, so it is important you do everything you can to avoid those common errors that can spell disaster. 

In order to do that, let’s look at some common mistakes plumbers make, so you can hopefully avoid them in your working life.

  1. Ignoring the Almighty Pressure Washer

First off, let’s give a big shoutout to pressure washing equipment, which is, as you should know, not just for cleaning driveways or graffiti off walls. No, dear friends, it’s also a pipeline’s best buddy. When faced with the Herculean task of clearing out years of sludge and grime from sewer lines, the pressure washer steps in like a hero. So, don’t ignore this powerhouse tool. Embrace it, cherish it, and for heaven’s sake, use it—because nobody likes a comeback story starring last year’s grease.

  1. Skipping the Double-Check

Here’s a scene: You finish a job, pack up, and give a confident nod to your work—only to get a call hours later about a leak. The culprit? A connection you forgot to tighten. Always double-check your work. The five minutes you save by rushing off to your next appointment can cost you hours of return work and buckets of reputation points.

  1. Tool Mismanagement

Raise your hand if you’ve ever used a screwdriver as a chisel. It’s okay, this is a safe space. But let’s be real: using tools for purposes they weren’t intended for is like using a loaf of bread as a doorstop—it might work temporarily, but it’s not a great idea. Respect your tools, and they’ll respect you back (and maybe save you from a mid-job meltdown).

  1. The ‘Eyeball It’ Method

Precision in measurements is not just a fancy concept—it’s a cornerstone of good plumbing. “Eyeballing” pipe cuts or fixture alignments can lead to jobs that look more like abstract art than professional work. Always use the right measuring tools because, unlike horseshoes and hand grenades, close enough just doesn’t cut it in plumbing.

  1. Forgetting Customer Service Skills

Remember, folks, plumbing isn’t just about pipes; it’s about people. The gruff, silent type might work for movie cowboys, but in the plumbing world, communication is key. Don’t just fix and flee. Explain what went wrong, what you did to fix it, and how it can be prevented in the future. A little chat can turn a customer into a repeat customer.

  1. Neglecting Continuing Education

Plumbing technology evolves faster than many of us realize. If you’re still relying on techniques you learned decades ago, you might be missing out on easier, more efficient methods that could save your back and your bottom line. Keep up with the times and invest in ongoing education. It’ll keep you sharp and possibly introduce you to new gadgets and gizmos in the industry.

  1. Underestimating the Cleanup

Last but not least, leaving a work site looking like a crime scene is a big no-no. A clean work area not only shows professionalism but also prevents those pesky “you left a mess” calls. Plus, who doesn’t love the sight of a spotless space post-job? It’s almost as satisfying as popping bubble wrap.

Keep these tips in mind, and not only will your pipes be flowing smoothly, but so will your business.

Working as a plumber comes with all sorts of different safety warnings and precautions. Keeping your health and wellbeing as the number one priority whilst you’re working on any sort of job. Whether you’re new to the industry, or you’re an old hand there are a number of plumbing safety strategies you should always try Read more

Working as a plumber comes with all sorts of different safety warnings and precautions. Keeping your health and wellbeing as the number one priority whilst you’re working on any sort of job. Whether you’re new to the industry, or you’re an old hand there are a number of plumbing safety strategies you should always try to live by. Following some of these best practices will not only help you to take care of yourself, but it will also protect others around you too.

 

Protect Yourself 

Protective gear as a plumber is always a must, no matter how big or small the job may be. Using personal protective equipment is the only way to ensure your working environment is safe and you’re protected from potential harm too. Wearing heat protection gear may also be a good idea if you’re carrying out lengthy jobs outside in the summer heat. It’s not always the direct job at hand that you need to be wary of, but also the natural elements outdoors too!

Protect Others Around You

It goes without saying that you always need to be wary of your surroundings when you’re undertaking any sort of job. Making sure that others are protected and safe from harm should always be a priority. With this in mind, you should always make sure that members of the public are out of the way whenever you’re carrying out a job in a domestic or commercial space.

Ventilate The Area

Ventilation is key whenever you’re working with materials that could pose a hazard to those in close proximity. Creating some airflow will help toxicity and dangerous fumes to escape so that you aren’t in any danger. Open up the windows if you’re in a building or invest in an exhaust fan to extract any toxic fumes that are produced.

Be Wary of Hazardous Substances

As mentioned earlier, there are plenty of times during your plumbing career, when you will need to use hazardous substances in order to get the job done efficiently. There are certain drain unblockers and chemicals that can pose a serious risk to your health and the environment around you if the proper precautions aren’t taken.

Look After Your Equipment

As a professional plumber, it’s your job to make sure all of your tools and equipment are well maintained and looked after. Ensuring everything is in good working condition will keep you and others safe.

Brush Up on Your Knowledge

When working in any trade, it’s so important to stay on top of health and safety guidelines and take regular training courses to enhance your knowledge when possible. You should always follow best practices for the plumbing industry and adhere to rigorous health and safety standards. This will not only make you a better and more knowledgeable plumber, but it will also help to keep you safe too.

Hopefully, these six ideas will help you to stay focused on the most important health and safety guidelines of being a plumber. From keeping up with your training, to staying protected with the right gear at all times, you will always be living by best practices and maintaining a good reputation as a professional plumber.