As far back as he can remember, Derek Zeolla, general manager and licensed plumber at Zeolla Plumbing & Heating Corp., was running plumbing jobs with his father in downtown Boston as early as seven years old. Derek’s dad was a Boston service plumber that ran a 1- to 2-man shop. “It’s not like this was Read more
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As far back as he can remember, Derek Zeolla, general manager and licensed plumber at Zeolla Plumbing & Heating Corp., was running plumbing jobs with his father in downtown Boston as early as seven years old. Derek’s dad was a Boston service plumber that ran a 1- to 2-man shop. “It’s not like this was common, I was just growing up around it,” says Zeolla (@zeollaplumbing).
Derek Zeolla and his wife Arlene
Derek’s father eventually stopped working as a plumber in the late ’90s. Around this time, while still a teenager, Derek dropped out of school had a baby at the age of 18. Moving forward, “My brother, Doug, and I convinced our dad—also named Doug—to get back into the trade, but before we worked as a family, he sent us off to get experience elsewhere,” recalls Zeolla.
Derek’s father’s company in the ’90s
According to Zeolla, they worked all over the city and jumped around recklessly from company to company, some jobs together, some not. “We always found a way of getting together with a new employer, one of us would talk up the other,” says Zeolla. “It’s funny looking back on that thinking how little we knew back then. My parents were coming off of a divorce and my father was starting to take on some service stuff in our new town Stoughton, Mass. where we grew up and went to high school. Eventually, he had enough work for both of us and we stayed pretty busy,” says Zeolla.
And that’s how Zeolla Plumbing & Heating Corp.—residential service plumbing, drain cleaning, heating, and boiler installation—came to be. “We have built a solid reputation in our area through more than a decade of answering the phone and showing up. Man, we have come a long way since then,” says Zeolla.
The Family Dynamic
Working with his father, brother and one of his cousins most of the time were the best memories in the field for Zeolla. “I can’t explain it, but something about sharing the bond of working together, figuring out problems together, feeling the pride was the best, and I hope to share that with my two boys one day,” says Zeolla.
Derek with his father Doug a few years ago.
But with life, things change. “As many know, my brother passed away. This was tough, and even before that, my father took a step back from the business and went to Florida (but still flies back to Boston from time to time to help out). Add to that, my cousin and I haven’t talked in years so it’s not the same out here anymore,” says Zeolla.
Zeolla says he is blessed that his wife Arlene has filled a void. “She is the savior in the office, and I have a great team.”
Derek also hired his younger cousin Justin last year and he has been phenomenal. “I was out with him today clearing drains on a Sunday and it brought back that feeling again of working with family. Working with a Zeolla,” says Derek nostalgically.
And while Derek puts his father center on the Mount Rushmore of mentors, there were some other people outside the family that were strong influences on Derek. For Zeolla, one of the best was a Greek guy named Alex, who, when Derek was looking for work, took him on for a couple of years. “He taught me how to get shit done; he taught me how to move.”
Derek working with his cousin Justin
Alex was a great mentor yet has since passed away. “Which brings me to, am I a role model? I don’t know, but Alex has two sons. One has come to me looking for mentorship, and it’s just so crazy how things come full circle because now he works with me and he is already just like his father when it comes to plumbing skill.”
Zeolla hopes to be a good role model for him, including and all his younger guys he works with. “I will never steer them in the wrong direction, that’s for sure. This is too important to me,” says Zeolla.
Challenges/Rewards
One of my biggest challenges isn’t the pipes, says Zeolla, it’s the people. “I say this phrase a lot, and I love people in general, and I love my customers, but sometimes when it comes to understanding what we are doing in their homes, it can be challenging. It’s very important to explain things and make sure they feel comfortable. It’s a delicate balance between taking control of a situation and saying, ‘hey, look, I’m the professional here I need you to trust me,’” says Zeolla.
Again, the pipes are the easy part! “I’m lucky that I have great customers. The rewarding part is helping people out, getting someone’s heat back on, clearing a main drain, getting the hot water back, or being told that you are appreciated is probably the best. That ride home to then seeing your family after you helped another family, that’s the reward.”
Leisure Time
Derek and his wife love to travel, and they take their kids literally everywhere they go. AHR Atlanta was their second time leaving them overnight in five years. But basically, there is no leisure time without the phone ringing and Derek coordinating with his six guys, and customers. “My wife and I are like running a telethon while ‘trying’ to be on a vacation. We love it and we are good at it, but she knows I can’t be away from the field long. It’s my therapy and I get depressed if I’m not turning wrenches,” says Zeolla, a self-described workaholic.
As far as spare time close to home, Zeolla enjoys fishing, hiking and hanging out at his cabin nestled in the White Mountains of New Hampshire. “Summer weekends there with my boys are what I work toward every week. When my brother passed, I wanted to find a place to escape, and I found something special,” says Zeolla.
The Skilled Trades
According to Zeolla, “We” need to push our way into middle schools and high schools to get “our” message heard. Kids need to know that they have options at a younger age, says Zeolla.
“Listen, school isn’t for everyone. You might be told you aren’t good enough, or your attention span is too short, or you can’t listen to lectures all day, but put that kid in front of something hands-on, something he or she can feel—and feel the pride of building something—the sky is the limit. Once you get that feeling of being productive and important, you will open doors you didn’t even know were there,” says Zeolla.
The past few years have been good for contracting businesses, barring component availability and skilled labor woes. For anyone in the trades, operating a plumbing and mechanical company profitably looks different today than it did 20 years ago, but there are still plenty of similarities. Joe Tull, 36, founded Straight Plumbing, LLC seven years ago Read more
The past few years have been good for contracting businesses, barring component availability and skilled labor woes. For anyone in the trades, operating a plumbing and mechanical company profitably looks different today than it did 20 years ago, but there are still plenty of similarities.
Joe Tull, 36, founded Straight Plumbing, LLC seven years ago, and feels as though he’s settled into a sweet spot. Right now, that includes running two trucks and focusing on Maryland’s Hartford County and northern Baltimore County. The company used to be bigger, but not necessarily better, according to Tull.
Roughly 30 percent of Straight Plumbing & Heating’s work is hydronic heat. The rest is residential and commercial plumbing service.
“I’ve always preferred quality over quantity,” he explained. “When I had more employees, I spent a lot of time going behind them and fixing their mistakes or shortcuts. Right now I have a fantastic apprentice, Robert Howard, who’s been with me four years. He’s always respected me and done things my way, which simply means not cutting corners. I’d hire 20 like him, if I could find them.”
Joe grew up working for his father’s plumbing company, but after a while, the two Tulls couldn’t see eye to eye. So Joe left and spent several years on the plumbing service crew for a large company before hanging out his own shingle in Jarrettsville, Md.
Specialization
“Specialization gives the people . . . the opportunity to go further in any direction of study than any other human has gone before.” – Ryan North
“Service is what I knew best, and what I could build a reputation on most rapidly,” said Tull. “Service work also provides the greatest opportunity to solve people’s problems. The new construction side of the business is more volatile. So I specialized in plumbing service, and as soon as I was up and running, I dug into hydronics to expand our offering.”
Joe Tull founded Straight Plumbing, LLC in 2016, after working for his family’s company and several other plumbing firms in the area.
Today, 30 percent of Straight P&H’s work is hydronic heat. The rest is plumbing service, both residential and commercial. Due to the rural nature of his territory and the presence of hard and harsh water, many of their service calls involve well pumps and water conditioning. A deep understanding of water quality has infinity improved Tull’s hydronic and plumbing work.
Forging relationships
“Technology does not run an enterprise, relationships do.” – Patricia Fripp
Tull learned early in his career that relationships are critical to the success of a business. In addition to learning from his father, he had mentors at supply houses, rep firms and within his social circle.
“I had a lot to learn when I first started installing boilers” said Tull. “Jim Bull, at Thomas Somerville became a mentor. He has a wide range of heating knowledge and was always generous with that information. He’d even stop at my jobs in the evening and set me straight if I was in a bind.”
Relationships are as important to Tull today as they were then, when he was still building his portfolio of experience.
“I try to be an information sponge and do my best to become an asset to the people who add value to my life,” said Tull. “Over the past three years, I’ve worked closely with the reps at ROI Marketing, specifically Dan Byrne, district manager, and Dave Raabe, sales manager. Those guys are never more than a phone call away.”
Byrne has known Tull for more than 20 years, but has only been his hydronic rep for about three years, after helping Straight P&H sort out some technical issues on a particularly challenging project. Tull installs their line of U.S. Boiler Company condensing and cast iron boilers, ComfortPro PEX, State water heaters and Webstone valves. Some of that equipment comes through Jordan Mitchell, at Northeastern Supply, while some is sourced at other supply houses throughout the area.
Straight Plumbing & Heating used to be a larger company, but Tull intentionally reduced it to two trucks for the sake of quality and consistently.
“Dave and Dan rock,” said Tull. “Their support, and the help I’ve received from the factory tech support at U.S. Boiler has been outstanding. I’ve used other boiler brands with less success and non-existent customer service.”
Byrne and Raabe visit Tull’s jobsites a dozen times or so each year, often on the front end, to provide sizing assistance, system concepts, etc.
“What I observed when I first met Joe was a young guy that wanted to install stuff properly,” said Raabe. “He’s very talented and his work is extremely professional, yet he’s humble and not afraid to ask for help.”
“I wish all our customers were like Joe,” added Byrne. “He takes real pride in his work.”
Referral marketing
“Courteous treatment will make a customer a walking advertisement.”
– James Cash Penney
“I left my previous job because I saw customers being taken advantage of,” Tull said. “I don’t hard-sell anyone. I present their options along with fair pricing and let them decide what they prefer. I want customers for life. If I’m fair and I do the job to the best of my ability, my customers become my salesforce.”
Tull doesn’t just talk the talk. His 38 five-star reviews on Facebook are proof enough. One review states, “Joe came to my house and fixed me up. After I got estimates from other plumbers that were way too expensive, Joe fixed my old water treatment system without pushing me to buy a new one. He simply stated ‘Please think of me when you decide to upgrade.’ And you bet your butt I will.”
Create value
“You don’t get paid for the hour. You get paid for the value you bring to the hour.” – Jim Rohn
Straight Plumbing and Heating creates value as well as anyone in the business. Homeowner Steve Shelley learned this when he first hired Tull to solve some minor plumbing issues. Years later, when it came time to replace the home’s oil-fired boiler, Joe was his first and only call.
“Joe is very responsive, knowledgeable and thorough,” said Shelley. “He doesn’t try to oversell, he’s happy to answer questions, and he’s never in a rush to get things done. I didn’t have to think twice about hiring him to convert our home from oil to propane, which we did mainly for the energy savings.”
The combi boiler system Tull installed heats the home through a hydronic air handler, while also providing more hot water than the homeowner had ever had in the past.
The home is heated by hot water fan coils, and the existing boiler used to provide DHW through a 40-gallon indirect tank. Shelley estimates that the unit burned 800 gallons of oil each year, or roughly $3,200.
Tull buried a large propane tank in the yard, replaced the existing unit with a 200 MBH Alta Combi boiler, and sidewall vented the new unit.
The retrofit took place in June last year, giving Shelley nearly a year to calculate the energy savings that Straight Plumbing and Heating had provided.
“We used 400 gallons of propane over the winter, and I’m sure we’ve consumed a little more through the fall and spring for hot water,” he Shelley. “With LP at $2.00 per gallon, we’re saving somewhere around $2,000 per year.”
Tull replaced an oil-fired boiler with a new Alta condensing combi boiler for an annual savings of $2,000.
Shelley also noted that the family used to run out of DHW quickly. Now they can shower as long as they want and run multiple taps.
“We have all the hot water we need,” Shelley explained. “We can’t smell oil in the basement anymore, and we don’t hear the boiler start up like we used to.”
“We have about a dozen Alta boilers in the field,” said Tull. “They work very well on LP. Most of the installations in Hartford County are on propane. The Alta is also easy to clean, and access is fantastic because the side panels are removable.”
There’s another reason that Tull installs the Alta. Much like other models in the U.S. Boiler Company lineup, the Alta is available at a variety of local supply houses, including Northeastern Supply, Thomas Somerville and R.E. Michel.
“When it’s cold and a customer needs heat, I can’t come up empty-handed on parts and product,” said Tull. “Having equipment that’s readily available is extremely important.”
Overcoming challenges
“A challenge only becomes an obstacle when you bow to it.” – Ray Davis.
Last heating season, Straight Plumbing and Heating installed 35 boilers. This year, only 20. He suspects the economy has something to do with that, but he’s certain there’s another reason.
According to Tull, many big HVAC companies are pushing homeowners toward inexpensive heat pumps. There are lots of “house flippers” in his territory, as well. Typically, flippers install the cheapest heat pump on the market.
Straight Plumbing & Heating has a dozen Alta boilers in the field, and he’s found them to be reliable and very easy to work.
“I’m not talking about high-efficiency, low-ambient temperature systems,” he said. “I mean the cheap, undersized unitary systems. I’ve had homeowners call me after buying a house with a new heat pump, asking if I can install ‘a real heating system.’ Once winter hits, they’re uncomfortable and their electric bill spikes because the units constantly run on emergency heat.”
It’s hard to sell a premium system against a budget option when the customer doesn’t know the difference before signing the contract.
“I know it will all come full circle,” said Tull. “You only make that mistake once. If I was trying to grow rapidly, I’d be concerned about it, but I’m happy with where the company is. It’ll grow gradually. We’ll continue solving harsh water problems and creating extremely comfortable heating systems. If we do that and remain transparent with our customers, the company will continue to do well.”
Businesses that entrust their data storage to the state-of-the art Novva data center outside of Salt Lake City will benefit from a location chosen for its many data center-friendly attributes. The area offers outstanding connectivity, low power costs, and a central-western site with easy access to a major international airport. In addition, the site’s climate Read more
Businesses that entrust their data storage to the state-of-the art Novva data center outside of Salt Lake City will benefit from a location chosen for its many data center-friendly attributes. The area offers outstanding connectivity, low power costs, and a central-western site with easy access to a major international airport. In addition, the site’s climate and 5,000-ft. altitude allow for many hours of free cooling annually.
Just as important to Novva’s clients, the new data center has a low disaster risk. The area is not prone to earthquakes, floods, or adverse weather events such as hurricanes.
And finally, for the additional peace-of-mind that makes this data center truly start-of-the-art, the cooling system for the computer servers boasts Aquatherm PP-RCT piping that will provide virtually leak-free service for decades to come. The Aquatherm piping will never scale or corrode, and the cooling water flow will remain unchanged throughout the anticipated 50-year lifespan of the pipe. All of this data adds up to a win for Novva and its clients.
The “hyperscale” data center in Salt Lake City will be Novva’s flagship data center. The 100-acre Utah campus is planned to ultimately include more than 1.5 million square feet of data center space and will accommodate 250kW to 30 MW clients. The construction is taking place in four phases. The first phase, which includes a 300,000-sq.-ft. data center, a 120MW substation and an 80,000-sq.-ft. headquarters office building for Novva, was completed in December 2021.
Beating the Heat
Reliable cooling systems are an essential component of modern data centers. Computer servers are notorious for generating heat—and heat is notorious for being an enemy of computer servers.
The decision to install Aquatherm pipe as part of the new data center’s cooling system was driven by Steven Boyce, vice-president of infrastructure and design at Novva Data Centers. Boyce has been involved in the IT and data center space for more than 20 years, and has worked on multiple successful startups during that time.
When I first learned about Aquatherm, it was a no-brainer,” Boyce said. “I had been using steel pipes in my builds, which would corrode and rust, and in turn, fill my equipment with sediment and pieces of rust. Efficiencies would be diminished, and the pipes would eventually have to be replaced. Aquatherm’s total installed costs are lower, and their warranty is something that no steel vendor could match.”
Once the decision was made to trust the cooling system’s performance to Aquatherm pipe, Novva turned to the Salt Lake City branch of Harris Mechanical for the installation.
Harris had experience installing Aquatherm pipe, although the Novva data center represented the company’s largest data center Aquatherm installation to date. To handle the first phase of the Novva system, Harris installed a BASX custom chiller package (which included the pumps and controls), the Aquatherm pipe for computer system cooling, and the comfort system piping and plumbing. The piping work for phase 1 began in mid-May 2021 and was completed in October 2021. The system was commissioned and turned over to the owner in December 2021.
Fast and Furious
Jeff Reading, operations manager, construction, Harris Mechanical, explained that the Novva data center started out as a core and shell project, with the office built first and the data hall scheduled to be built out later. However, as anyone in construction work knows, it’s always best to expect the unexpected.
“We finished the core and shell construction in May 2021, and the data hall was right on its heels as a change order to the original project. So it came at us fast and furious,” Reading said. “The original plan was to complete the entire chilled water loop, which runs underneath the floor on both sides of the building. However, it was decided to install the piping in stages as the facility is built out. So far we have installed about half of the piping that will ultimately go in there.”
The installation to date has included 4,418 ft of Aquatherm Blue Pipe SDR 17.6. The main system piping is 10-in., and the takeoffs are 4-in.
Training Professionals
To handle such a large project. Harris Mechanical sent several installers to Aquatherm’s U.S. headquarters in nearby Lindon, UT, for training.
Having Aquatherm-trained technicians opens up new opportunities for HVAC and plumbing companies. The company gains differentiation in the market, and enjoys the time- and labor-savings associated with installing polypropylene pipe.
Aquatherm training is the most intensive, comprehensive training in the polypropylene piping industry. Attendees receive both classroom training and hands-on training with multiple fusion machines, and must pass a rigorous test using all the fusion tools correctly.
After the training, Harris completed the installation using McElroy fusion tools and a combination of socket fusion for the 4-in. pipe and butt fusion for the 10-in. pipe. The system runs at a low pressure (35 to 45 psi); the cooling system supply water runs at 55°F and returns to the chiller at about 60°F.
According to Reading, Harris Mechanical had a good experience with Aquatherm piping at the Novva data center, and the ease of installation compared to steel pipe helped Harris stay ahead of the project’s tight schedule.
“It was a smooth process,” he said. “We definitely gained experience and confidence with the pipe throughout the project, and our installers became accustomed to ‘leapfrogging’ and working with more than one [fusion] machine at a time.”
A Smooth Path
The underfloor piping system presented one of the major installation challenges at this project. The floor is raised 5-ft., and all of the facility’s piping, wiring, HVAC ducting, and utilities run through the raised space.
Aquatherm’s building information modeling (BIM) capabilities and Scan-to-Fab service helped ensure that the installation went smoothly by preventing underfloor conflicts and collisions.
“Using 3D BIM and Revit really helped with coordinating this installation,” said Autumn Turner, a fabrication drafter at Aquatherm. “Not only was all the HVAC and plumbing under the floor, there were floor stands every square foot. It took a lot of coordination to avoid all those potential obstacles.”
Turner noted that careful coordination enhanced the already-fast heat-fusion installation of Aquatherm pipe, and that less time and money spent on welders is a major benefit of choosing Aquatherm.
“Aquatherm is just easier work with than steel pipe,” she said. “It takes a lot less time to weld, and when you add in the BIM support and drafting it was easier for the installers to get situated into the floor and navigate the space.”
Turner added that Aquatherm’s BIM and Revit capabilities will ensure the future installation phases of the massive project also go smoothly.
Rhett Coles, Aquatherm’s fabrication drafting/scan-to-fab manager, said that Aquatherm’s Scan-to-Fab service and in-house fabrication makes any piping installation easier and smoother. Spools can be custom made in any size or configuration and shipped to the jobsite ready to install. In addition, any pieces fabricated by Aquatherm are covered by a comprehensive 10-year warranty.
“In the case of the Novva data center, we were in constant communication with Steven Boyce and the owner’s group,” Coles said. “We were not providing a cookie cutter system to them. They would tell us whatever they wanted or needed and we would work directly with them to help them fully accomplish their goals.”
A reliable, leak-free piping system with a long life span, and a smooth installation in any space, including challenging underfloor designs? The data are in: Aquatherm is the right choice for data centers.
Peak Season Plumbing Problem During winter, not having hot water can be an aggravating experience for any homeowner. But if a hotel owner must deal with hot water interruption during the holiday season, the issue becomes much more disruptive and severe. A hotel in the Philadelphia area with 88 rooms faced this problem just before Read more
Peak Season Plumbing Problem
During winter, not having hot water can be an aggravating experience for any homeowner. But if a hotel owner must deal with hot water interruption during the holiday season, the issue becomes much more disruptive and severe.
A hotel in the Philadelphia area with 88 rooms faced this problem just before Christmas when its water heating system failed. Normally, plumbing contractors are used to emergency service requests, but with a snowstorm on the way, an increased number of guests and the holidays arriving, this situation required particularly quick action.
The team at Affordable Fixes Heating Cooling Plumbing completed the task by installing two HTP Phoenix tanks, with each holding a capacity of 119 gallons and 199K BTU respectively. Tackling this task required the team to remove four faulty water heaters that were leaking and generating carbon monoxide in the building.
“There are always challenges but replacing four and putting in two meant we had to put in a new exhaust, re-pipe the system, and re-do the electric units,’’ said Val Savkin, owner of Affordable Fixes Heating Cooling Plumbing. “It was supposed to be a one-day job. It took three, which was very efficient given the scope of the project.”
Due to prior communication with the building owner, Savkin knew the condition of the system. When he received a call shortly preceding he holiday season, he knew his help would be needed.
“This was an emergency project,’’ Savkin said. “The water heaters that had been in place had deteriorated. They couldn’t be repaired any longer. It was just wear and tear, they were outdated. Just two days before Christmas we were out there in the snow getting the project finalized.”
Photos by Affordable Fixes Heating Cooling Plumbing
Before Savkin chose the HTP Phoenix units, he explored other possibilities. “These HTP units were new to us, but we wanted a high efficiency, fast recovery water heater. If we had used another system, we would have to put in at least 3 units,’’ Savkin said. “We saved the customer about $12,000 by selecting this system.”
To complete the in-depth project, Savkin deployed a team of four plumbers and a debris scrapper. The initial phase involved the deconstruction and removal of the current units.
The second step proved to be just as demanding as the first step. Electrical wiring, new exhaust and gas lines were all components required for the second phase, due to the new system requiring fewer heating units.
John Monaghan, a HTP National Training Manager assisted the project by evaluating the building’s heat requirements and proposed installing two Phoenix 119-gallon tanks. “That not only saved the building owner a lot of money, but it also allowed us make the installation a little bit quicker,” Monaghan said.
Placing the tanks in the hotel’s basement was no easy task throughout the setup process. “It was a very tight fit. We were fortunate to have an elevator handy,’’ Savkin said. “We had to disassemble the new units, put them in a box, put them in the elevator and then re-assemble them. If there had not been an elevator, we would’ve gone old school and roped them down.”
Workers from Affordable Fixes Heating Cooling Plumbing removed four water heaters and installed two HTP Phoenix 119 gallon tanks. Efficiency, durability and fast recovery factored into the decision to install the HTP products.
The selection of the HTP Phoenix water heaters was influenced by several reasons. The water heaters feature energy efficiency, durability and fast recovery that provides thermal comfort for hotel guests in a cost-effective way for the hotel owner.
“We didn’t know much about them, but we recently had training with them and I really liked their efficiency,’’ said Savkin, who has been in business in the Philadelphia area for more than three decades. “They were a great fit with a nice integrated control and easy to replace.”
Boasting a thermal efficiency rating of 96, the HTP Phoenix effectively uses 96 cents of every dollar towards heating purposes. On the other hand, a standard efficiency unit has a maximum capacity of a 60 percent efficiency rating, making the HTP Phoenix a significant upgrade. Operating at a 5:1 turndown ratio, the HTP Phoenix’s modulating burner delivers productive system efficiency even when the load is low.
To prevent corrosion, the HTP Phoenix comes with a 316L stainless steel tank. Furthermore, the unit includes a 7-year warranty for residential use and a 3-5-year warranty for commercial purposes.
“Most times you’ll get 8-12 years out of units, but like anything else it depends how much you take care of it,’’ Savkin said. “I could see these lasting 12-20 years. It’s all about the maintenance of the equipment, but it’s important to look at the water quality, too. The hardness and chemicals of the water has a lot to do with the longevity of the system.”
Receiving emergency service requests is typical for many plumbers, including Savkin. Having no access to heat or cold water will irritate any hospitality owner or homeowner, particularly during peak season.
“When we first looked at this project, we gave the owner a price and he didn’t get back to us right away,’’ Savkin said. “Then he called back and said he needed to have it done immediately. It’s an occupied hotel, and we are right around the corner. With the snow, the holidays and people traveling, this could have been a bad situation for him. We were glad to help him out and fix it quickly.”
Brian Giardina writes on a wide range of trade industry topics for publications throughout the United States.
Mechanical Hub recently spoke with Danielle DeBoe Harper, senior creative style manager, Moen, regarding the latest trends in kitchen & bath. As Harper explains, as two of the highest traffic areas of the home, maintaining and upkeeping a refreshed, clean, stylish kitchen and bathroom are top priorities for consumers. It goes a step further taking Read more
Mechanical Hub recently spoke with Danielle DeBoe Harper, senior creative style manager, Moen, regarding the latest trends in kitchen & bath. As Harper explains, as two of the highest traffic areas of the home, maintaining and upkeeping a refreshed, clean, stylish kitchen and bathroom are top priorities for consumers. It goes a step further taking into consideration the desire for more personal expression and customization right now. The following is an exclusive Q&A with Moen’s Harper.
MH: I just saw a report by the NKBA that remodeling will sustain the K&B industry for 2023. Does Moen agree with this assessment? What other factors are influencing the market for 2023 K&B?
HARPER: People continue to look for unique ways to meet their own needs inside the home from design to plumbing. The expansion of Moen products over the last year and throughout 2023 emphasizes the growing demand for more options in the kitchen and bathroom. Consumers are looking for spaces and products that meet their design preferences but also offer enhanced functionality. An example of this is the Smart Faucet with Motion Control that allows consumers to elevate how they move about their kitchen with smart technology, while increasing style.
MH: Are any colors or finishes dominating the K&B landscape this year?
HARPER: Moen is seeing Matte Black finishes on fixtures in the bathroom and kitchen become increasingly more popular. With a bold, dramatic finish like Matte Black, fixtures can take a room to new depths, heightening both classic and contemporary designs. Additionally, the finish is a simple way to elevate more minimalist collections to the very on-trend industrial chic style, making it a very versatile design.
Along with Matte Black, the trend of personalizing fixtures is hitting new heights. By mixing metals and providing more options to customize your sink, adding a brushed gold escutcheon to a matte black bathroom faucet easily adds extra flair and personality to the room’s design.
In terms of color, we’re going to continue seeing both the layering of neutral and natural tones as well as the inclusion of bold pops of color like cobalt and citrus tones.
MH: Piggybacking off of that, what is trending as far as consumers looking at fixture styles? (Contemporary, modern, traditional, farmhouse, retro, etc.)
HARPER: Moen is finding a greater desire for fixture styles that can fit any room aesthetic. To encompass this idea, homeowners are looking toward fixtures that lean more transitional to meld together both traditional and modern pieces for a clean, comfortable, contemporary look.
As we go further into 2023, the kitchen and bathroom spaces are focusing on combining styles to create one unique design that helps homeowners encapsulate their own personal tastes and lifestyles. An example of this is the new TenonTM collection. This collection brings a touch of warmth to the contemporary kitchen, while offering the modern functionality consumers need and enjoy. The tall stature and the teak wood handle make these faucets an eye-catching addition to the sink, while offering the consumer a sense of customization.
MH: Can you address Moen’s sustainability initiatives?
HARPER: Moen takes pride in innovating and designing products with sustainability top of mind. This is why we have created Mission Moen. Mission Moen is our promise to protect and preserve the world’s most precious resource — water. Our goal with Mission Moen is to save one trillion gallons of water and repurposing 2,000 tons of ocean plastic by 2030, all while helping consumers enjoy water even more.
At Moen, we are driven to deliver outstanding water experiences inside and outside the home to celebrate water’s power and beauty, but also to protect the water of tomorrow. By creating products that save water effortlessly while improving how you experience it, we’re making your interactions with water even more meaningful without ever having to compromise style.
MH: Let’s talk functionality. I know Moen has some very unique offerings such as eBidets, eToilets and Workstation sinks. Can you talk about those and any other products/services coming soon?
HARPER: Moen is focused on creating the ultimate experience for consumers. This goes beyond faucets. We know how important each touch point with the water that flows through your pipes is and how that impacts daily routines. We’ve dedicated our focus streamlining tasks at the sink with Workstation Sinks, bringing comfort and cleanliness to a new level with eBidets and eToilets. With features such as water pressure, temperature control and endless instantaneous warm water, eBidets and eToilets deliver the ability for each user to customize their own experience in the bathroom.
In 2023, we’re excited to share our newest expansion to our Smart Water Network with enhanced interoperability in our products. This provides more integrated and advanced experiences when you have more than one Moen Smart Water product, such as the Flo Smart Water Monitor and Shutoff, Smart Faucet and Smart Shower. As a result, Moen is giving consumers more power over their water than ever before. The Smart Water Network is also an integral part of Mission Moen by proactively protecting the home from leaks and reducing water waste with built-in water conservation every time you turn on the faucet or shower. We’ll also be launching a new Smart Sprinkler Controller that helps automate lawn irrigation and provides even more control over your home’s water.
Along with the expansion of the Smart Water Network, Moen is excited to launch new styles and innovations, such as new laundry faucets- and water filtration faucets to improve how our customers enjoy their home, while achieving even more customized experiences.
MH: Finally, let’s talk vision of space. The kitchen has always been the heart of the home and the bathroom (master) has long been considered a place of respite and relaxation. When designing these spaces, is it still a matter of personal preference, wellness, functionality, etc.? Explain.
HARPER: As two of the most used spaces in the home, the kitchen is the hub of entertaining during family gatherings, while the bathroom is used as the ultimate escape to reset at the end of a busy day. When designing for these spaces, it’s important to carefully customize each room to meet your individual preferences and needs. This ties into the overarching trend of home holistic wellness which we see continuing through 2023 and is heavily influenced by the home embodying the lifestyles and habits of the consumer in each room. Designing a kitchen and bathroom with functionality, wellness and versatility top of mind allows homeowners to choose what their environment says about them to anyone who walks through their front door.