Industry leaders combine cutting edge technology, three decades of experience to better serve more than 30,000 technicians in residential HVAC, plumbing, electric, pool and spa industries Today the industry leaders in residential flat rate pricing, Profit Rhino and Callahan Roach, announced that they have begun operating both companies under the Profit Rhino brand. The Read more
HVAC

Industry leaders combine cutting edge technology, three decades of experience to better serve more than 30,000 technicians in residential HVAC, plumbing, electric, pool and spa industries
Today the industry leaders in residential flat rate pricing, Profit Rhino and Callahan Roach, announced that they have begun operating both companies under the Profit Rhino brand. The combined businesses, now known as Profit Rhino powered by Callahan Roach, will offer best-in-class mobile sales technology, industry research, education and the industry’s top price book content to create the most powerful flat rate platform and selling tools in the industry. Combined, Profit Rhino and Callahan Roach will jointly serve over 30,000 field technicians in the residential industries across the U.S. and Canada.
The combining of Profit Rhino and Callahan Roach comes at a pivotal point in the field services industry, when contractors are increasingly adopting new technology to drive operational efficiency and profitability while improving the customer experience. Contractors will benefit from Profit Rhino’s mobile sales tool, flat rate platform and industry best practices, along with content supported by 30 years of experience and empirical data from Callahan Roach.
Profit Rhino powered by Callahan Roach will continue to be part of the EverCommerce portfolio of companies. Profit Rhino founder and president Jose Moreira has been named president of the combined companies and will work alongside the Callahan Roach team to bring the two companies together, operating under one brand.
“We are absolutely thrilled to welcome the entire Callahan Roach team into the Rhino family,” said Moreira. “There’s so much opportunity to leverage the amazing content and industry knowledge Callahan Roach has curated over the last 30 years and build on our combined products and services. We will offer customers — current and future — the best technology, content and training to help them grow and succeed.”
Founded in 1989, Callahan Roach, was the first company to introduce the concept of flat rate pricing to contractors in the HVAC industry. They have since expanded into plumbing, electrical, pool, spa, and propane and fuel oil service industries and are known for publishing the most extensive and up-to-date flat rate guides in the industry.
“We’re extremely proud of how far we’ve come over the last 30 years and how we’ve been able to contribute to the growth and success of our customers, partners, service techs, manufacturers and distributors who continue to trust us with their businesses,” said Jeremy Lowe, CTO of Callahan Roach. “We’re also excited about what the future holds, in addition to joining Jose and the Profit Rhino team as we continue providing the industry with the most up-to-date parts pricing and accurate labor times for many years to come.”
Current customers of both Profit Rhino and Callahan Roach will experience no disruption to their current offerings and services and should expect to see new product features and enhancements coming from the newly formed team this fall.
The new branding and combined operations are set to be completed by Oct. 1. For more information about Profit Rhino powered by Callahan Roach, visit profitrhino.com.

NIBCO INC. continues to expand its press valve line with the Press Slip Ball Valve (PC-FP600A-S-LF). This valve is easy to add to existing copper piping, or to replace an old valve without needing extra fittings. The new valve simplifies installation by eliminating two or more connections and leak paths reducing labor time. Ideal for Read more
NIBCO INC. continues to expand its press valve line with the Press Slip Ball Valve (PC-FP600A-S-LF). This valve is easy to add to existing copper piping, or to replace an old valve without needing extra fittings. The new valve simplifies installation by eliminating two or more connections and leak paths reducing labor time.
Ideal for residential use, this valve is suitable for drinking water, HVAC, and domestic hot and cold water applications. The dezincification-resistant lead-free brass valve (PC-FP600A-S-LF) has a patented leak detection feature rated to 250 psi Cold Working Pressure. Available in ½” to 1”, the valve has a maximum pressure rating of 225 psi at 250°F.
The valve is not intended for steam or gas usage, but is capable of isolation and throttling (half open to full open only) and can be connected to rigid copper tubing manufactured per ASTM B88, Condition H (hard drawn). The valve meets IAPMO/ANSI Z1157, NSF/ANSI-61/372 and MSS SP-110/145 and conforms to ASME B16.51.
For more info, www.nibco.com.

Connected technology is permeating every aspect of our lives from the homes we live in, to the cars we drive and now, even the cities where we work. As smart cities gain popularity, smart buildings can act as the building blocks of a city’s infrastructure, but facility managers and building owners must get onboard with Read more
Connected technology is permeating every aspect of our lives from the homes we live in, to the cars we drive and now, even the cities where we work. As smart cities gain popularity, smart buildings can act as the building blocks of a city’s infrastructure, but facility managers and building owners must get onboard with – and trained on – smart technology first.
In commercial buildings, one way connected environments can be created is through heating and air conditioning systems that respond to both occupancy and room conditions. This level of automation not only makes it easier for facility managers to operate buildings and keep spaces comfortable, but it also helps save on energy costs and reduces environmental impact, without compromising comfort or safety.
Creating a Customizable, Independently Operated Environment
As many commercial buildings have a multitude of different spaces to tend to, using smart, connected technology to cater to the heating and cooling needs of each space is key to ensuring a simplified building management process as well as occupant comfort.

Variable Refrigerant Flow (VRF) technology paired with smart connectivity controls dynamically offers not only temperature controllability but also cost savings, allowing facilities to manage equipment, lighting, security and electricity remotely from a single interface. With the ability to connect the system to optional door, ceiling, window and carbon dioxide sensors, a building can truly become “smart,” so that the heating and cooling technology automatically adjusts based on in-room conditions.
In a hospitality setting such as a hotel, this can be paramount to securing return visitors. By deploying in-room controls with customizable interfaces within each individual room, the hotel can begin to position itself as at the forefront of a smart hotel experience. With controls capable of custom welcome messages to guests and providing real-time updates on in-room conditions, guests will feel like they’re in a modern, personalized environment.
Similarly, an office environment can benefit from connected HVAC technology. If you’ve ever worked in an office that blasts air conditioning or neglects to use it, you know that temperature can directly impact employee productivity. With connected HVAC technology, workers can feel comfortable, reducing opportunities for distraction and keeping them focused on the task at hand.
Using HVAC Technology to Reduce Environmental Impact
According to the General Services Administration, VRF technology can save users up to 30% on HVAC energy costs, ultimately as a result of their smaller design, which uses less material than older, traditional HVAC equipment. Because these systems also use advanced technology to control temperature, they are more accurate and have a decreased margin of error, extending the lifecycle of the system and reducing the likelihood of maintenance or repair.

With cities consuming nearly 80% of energy production worldwide and an equal share of global greenhouse gas emissions, it is time for change – for the planet and for the bottom line. Smart cities, with tech-savvy smart buildings communicating through the Internet of Things and running on energy efficient technologies, can make a significant impact on global emissions and the lifespan and health of our planet. For business owners, technologies like VRF, among others, can reduce energy waste and in turn, energy costs, while improving tenant productivity and overall indoor comfort.
Propelling the HVAC Industry Forward
The answer is clear: It’s time for building owners, facility maintenance professionals and installation professionals to work together to maximize the value of smart buildings and cutting-edge heating and cooling technologies. As smart technology continues to change the way we live and work, the HVAC industry is in a perfect position to grow, and smart buildings equipped with connected HVAC technology are just another step towards a world full of more productive – and comfortable – cities and citizens.
Malcolm Persaud is the National Sales and Product Manager – Commercial VRF for Panasonic’s Heating and Air Conditioning Group. Malcolm Persaud has a wealth of technical and sales leadership experience through the years with Sanyo and Panasonic. He was instrumental in Sanyo’s VRF successful sales launch and growth in the US market starting in 2005.

Every year Mechanical Hub is honored to sponsor a PHCC Plumbing Apprentice Contest contestant. For this year’s PHCC Connect—Oct 2-4, Indianapolis—the Hub is excited to support Jed Christner, Chesapeake, Va. by way of Akron, Ohio. Christner was selected to compete in the PHCC competition by competing locally in Manassas Virginia. “I placed third, but due Read more
Every year Mechanical Hub is honored to sponsor a PHCC Plumbing Apprentice Contest contestant. For this year’s PHCC Connect—Oct 2-4, Indianapolis—the Hub is excited to support Jed Christner, Chesapeake, Va. by way of Akron, Ohio.
Christner was selected to compete in the PHCC competition by competing locally in Manassas Virginia. “I placed third, but due to unfortunate events, the winner could not make it; I was asked to represent the state of Virginia in nationals,” says Christner.
Christner is eager to go to PHCC CONNECT so he can learn from his peers to find better ways to possibly make the job easier, and to make great friends. “It also gives me a sense of excitement to compete against my peers, show and prove my own talents, which I have learned over the years from many plumbing mechanics, especially my teacher from VOTECH, Tony Bertolino,” says Christner.
Getting Started
Christner says he got started in the industry in a kind of a “non-typical” way. He transferred duty stations from Japan to Virginia Beach while in the Navy. Yet, after serving active duty in the Navy for almost 10 years, Christner was medically discharged.
Christner started a job driving a tow truck in Virginia Beach and, at the time, his neighbor was a plumbing manager for a company. “He asked me if I wanted better money and a way to earn a career. I didn’t ask any questions and said yes.”
Early on, “I rode with him in the morning to the office and he dropped me off at a job site and handed me a box of insulation and told me to get at it,” says Christner, “I picked it up naturally. Billy Batten became my mentor and I strived to be better than him, which probably will never happen, but it’s my own personal goal,” says Christner.
Christner is currently employed by JRC Mechanical, Chesapeake, Va., and works in the new construction division, which means he does everything from digging trenches to installing underground sanitary, storm, grease interceptor and water lines for new buildings. He installs above-ground domestic water, sanitary and mechanical piping systems for large commercial construction projects ranging from a few thousand to a few million dollars. He is also a plumbing supervisor/foreman.
In his spare time, Christner is an avid outdoorsman and he loves to hunt. “If I’m not hunting then I’m usually fishing or doing something outdoors. I also enjoy traveling with my wife and visiting new places or countries once a year,” says Christner.
Talking up the Trade
Plumbing trade highlights for Christner? He says he takes great pride in his work, especially after seeing the final product of his labor; The crew he works with; seeing different ways of performing the same task with the same end result; and learning every day.
When asked about any drawbacks, Christner says he doesn’t look at anything really as a drawback. “I look at them as a learning experience. The only and best way is to learn from your mistakes. Every day is a great day to be a plumber because we make money at being awesome!”
When giving advice to anyone contemplating the plumbing trade, or any trade at that, Christner says don’t question it and just pursue it. “Other than getting a big fancy diploma or degree, it is a great way to earn an amazing living while having fun. Just remember, everyone has to start at the bottom wherever you go. If you stick it out and prove your worth, you will go far and create a lifestyle that others will look up to and appreciate.”

Homes are getting smarter as technology evolves, and devices like smart thermostats enable homeowners to create a perfect oasis inside their home while also lowering utility bills. As an HVAC expert, homeowners will look to you for guidance on choosing the right thermostat, so understanding the different variations and features of smart home technology is Read more
Homes are getting smarter as technology evolves, and devices like smart thermostats enable homeowners to create a perfect oasis inside their home while also lowering utility bills. As an HVAC expert, homeowners will look to you for guidance on choosing the right thermostat, so understanding the different variations and features of smart home technology is key.
To determine which thermostat will achieve a homeowner’s own personal degree of perfection, ask your customer these questions:
- How do you want to feel in your home?
A homeowner may not know what device or equipment they want, but they do know how they want to feel in their home. Asking them to describe their ideal environment and how they prefer the air around them to feel will help you get a sense for their individual level of comfort. What do you hope to gain from having a smart thermostat?
Is your homeowner looking for an easy way to control the temperature? Do they want to lower their energy bills or even-out the humidity levels in their home? Curate your smart thermostat recommendations around the homeowner’s greatest needs, which oftentimes are not mutually exclusive. Lennox’ iComfort S30 Ultra Smart Thermostat includes Allergen Defender, a feature that monitors and cleans the air in the home, and the ability to control temperature remotely from a smartphone.- What level of control do you want over the temperature and air quality in your home?
Some homeowners want to monitor their home temperature remotely any time of day, while others prefer to set the perfect temperature once and leave it alone. If your homeowner opts for the former, choose a smart thermostat that provides a granular level of control and extensive remote capabilities. For example, the iComfort S30’s Smart Away Mode uses GPS to detect how far away the homeowner is from the house and adjusts the temperature accordingly. On the other hand, Lennox’ iComfort E30 Smart Thermostat’s Perfect Temp feature allows the homeowner to set the desired temperature and the system will automatically adjust heating and cooling to maintain that setting. Identifying the homeowner’s perfect level of comfort is key to suggesting the optimal smart thermostat. - Do you want a thermostat that is compatible with digital assistants?
Some homeowners prefer to control temperature and air quality through a digital assistant. Lennox’ iComfort smart thermostats are compatible with assistants like Google Assistant, Apple HomeKit and Amazon Alexa to create the ultimate comfort experience.
Smart thermostats not only provide a wealth of benefits to homeowners, including decreased energy usage and control over temperature levels, but they can also improve how you work and interact with customers.
- Proactive troubleshooting. Oftentimes, smart thermostats will alert you when there is an issue with your customer’s HVAC systems. This allows you to proactively fix the problem, even before the homeowner is aware there is an issue. Through Lennox’ Dealer Portal, dealers can – when permitted by the homeowner – diagnose problems with the HVAC system and fix them remotely.
- Improved relationships with homeowners. Installation assistance and remote access provided by smart thermostats enable dealers to maintain and nurture relationships with the homeowner. Relationships are no longer one and done – you can be an ongoing resource for a homeowner with the touch of a button.
- Increased ease of installation. Smart thermostats don’t have to be difficult and time-intensive to install. For example, Lennox makes it easy through a four-wire installation with the S30 and E30. With faster and simpler installation, you can shift your focus to forming and nurturing long-lasting relationships with your customer.
Having a variety of options and capabilities allow both dealers and homeowners to find the ideal thermostat to meet their respective needs. Homeowners can surround themselves with perfect air, while dealers can provide higher levels of customer service. To learn more about how to help your homeowner find their perfect level of comfort, visit the Lennox website.
Guest Blogger: Sweta Hari is the Director of Product Management for Controls and Indoor Air Quality at Lennox International. She and her award-winning team are responsible for ideating, developing and commercializing products that improve home efficiency and honor Lennox’ commitment to healthy and comfortable air. With an intense focus on the HVAC dealer and homeowner’s customer experience in mind, Sweta and her team deliver industry-leading products that are recognized for their thoughtful design and overall functionality.