The leading provider of digital enablement solutions for field service professionals drives increased transparency and revenue for the Neighborly® electrical service brand XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric®, a Neighborly® company. Mr. Electric franchise owners provide consistent, superior electrical installation Read more
XOi
The leading provider of digital enablement solutions for field service professionals drives increased transparency and revenue for the Neighborly® electrical service brand
XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric®, a Neighborly® company.
Mr. Electric franchise owners provide consistent, superior electrical installation and repair services to residential and commercial customers worldwide. XOi’s advanced digital field service solutions empower Mr. Electric service professionals to drive revenue through enhanced performance, transparency and customer experience.
“Mr. Electric franchise owners and service professionals are able to deliver a powerful level of quality and service to our customers with XOi’s data-powered enablement solution,” said Joel Worthington, president of Mr. Electric. “XOi’s technology allows us to provide visual capabilities, streamline efficiency, and enable proactive equipment repair and replacement decision-making.”
The collaboration equips Mr. Electric service professionals with XOi’s suite of premium digital tools for managing and leveraging data from current jobs as well as historical projects, including comprehensive data collection, virtual support and mentoring, and automated on-the-job communication. With XOi, Mr. Electric service professionals create compelling and visually rich content on every job that highlights the expertise and integrity of the company and its team members.
“XOi helps Mr. Electric franchise owners and their service professionals to boost productivity and quickly and effectively translate their results visually for customers,” said Aaron Salow, founder and CEO of XOi. “The striking visual representation they can share on each job is critical for building trust with customers and positioning Mr. Electric as an employer of choice around the world and in each franchise market.”
For more information about XOi, visit https://xoi.io.
Innovative industry leaders collaborate to provide essential skills and insights that drive efficiency and productivity XOi, a leading provider of technician-focused technology solutions, announces a new partnership with Interplay Learning, the leading provider of online and VR training for the essential skilled trades. The partnership combines Interplay Learning’s immersive turnkey learning platform, which helps field service Read more
Innovative industry leaders collaborate to provide essential skills and insights that drive efficiency and productivity
XOi, a leading provider of technician-focused technology solutions, announces a new partnership with Interplay Learning, the leading provider of online and VR training for the essential skilled trades.
The partnership combines Interplay Learning’s immersive turnkey learning platform, which helps field service technicians acquire and deepen essential skills, with XOi’s suite of AI-powered data collection and analysis solutions. Together, the two solutions accelerate the time it takes to train technicians for the field and provide essential resources to support superior performance and customer service from jobsites.
“The natural and powerful extension of the Interplay Learning platform to the XOi solution positions companies to succeed and also moves our industry forward,” said Interplay Learning CEO Doug Donovan. “Interplay Learning helps techs acquire and deepen foundational knowledge, while XOi delivers the resources that techs need in the field to better serve customers and communicate with the office. Both solutions work anytime and anywhere — convenient for techs and essential for great customer service. Interplay Learning helps techs gain skills faster and reduce ‘time to truck,’ while XOi serves as the essential resource for communications and customer service for those techs once they are out in the field.”
Interplay Learning, the leading provider of online and VR training for the essential skilled trades, has expanded and upgraded its commercial HVAC catalog, enabling commercial HVAC firms and mechanical contractors to reduce training costs and accelerate ramp-up times for their apprentices and technicians.
XOi’s growing suite of cloud-based solutions offers the premier data-cataloging and analytics functionality for field service, giving teams a range of tools for increasing efficiency, accuracy and accountability. Powered by XOi’s standardized workflows, job documentation capabilities, and training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.
“At XOi, we’re committed to supporting technicians in the field so they do their jobs accurately and effectively,” said Aaron Salow, founder and CEO of XOi. “Interplay Learning’s proven training platform helps get new techs up to speed quickly and keeps experienced techs up to date so they can deliver premium service and performance, allowing contractors to focus on their mission and drive growth.”
Interplay Learning’s award-winning online and VR training for the essential skilled trades is scalable and more effective than traditional training methods. By leveraging its immersive learning platform, SkillMill, Interplay Learning users are able to train and practice hands-on learning from any device or in virtual reality, resulting in highly trained employees who are job-ready in weeks, not years.
For more information about Interplay Learning, visit https://www.interplaylearning.com.
For more information about XOi, visit https://xoi.io.